Customer Service Jobs in Topeka, KS

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-9 of 9 Jobs

Pharmacy Customer Service Associate

  • Topeka, KS
  • 2 days ago
  • Topeka, KS
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Topeka, KS
  • 7 days ago
  • Topeka, KS
  • 7 days ago

Service Representative The Kansas Department of Labor (KDOL) are recruiting talented individuals to join our team as Customer Service Representatives (Program Specialist) for the Kansas Unemployment...

Customer Service Representative

  • Topeka, KS
  • 8 days ago
  • Topeka, KS
  • 8 days ago

Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....

Retail Customer Service Cashier

  • Topeka, KS
  • 9 days ago
  • Topeka, KS
  • 9 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Licensed Customer Service Representative - Insurance

  • Topeka, KS
  • 18 days ago
  • Topeka, KS
  • 18 days ago

Licensed Customer Service Representative - Insurance LOCATION Topeka, KS TYPE Direct Hire SALARY $45,000 - $50,000 / yr ID BR07-2734723 POSTED Feb 19, 2025 Insurance Customer Service Representative...

Sales & Customer Service Associate

  • Topeka, KS
  • 22 days ago
  • Topeka, KS
  • 22 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Associate - Logistics

  • Topeka, KS
  • 45+ days ago
  • Topeka, KS
  • 45+ days ago

High School Diploma or equivalent required Associates or Tech School degree preferred Strong customer service and organizational skills required Valid Driver's License required Proficiency with computers...

Retail Customer Service Cashier

  • Topeka, KS (8 miles from Topeka, KS)
  • 90+ days ago
  • Topeka, KS (8 miles from Topeka, KS)
  • 90+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Topeka, KS
  • 90+ days ago
  • Topeka, KS
  • 90+ days ago

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center....

Demographic Data for Topeka, KS

Moving to Topeka, KS? Find some basic demographic data about Topeka, KS below.


Local
National
163,787
3,837
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Topeka, KS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Topeka, KS offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Topeka, KS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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