Customer Service Jobs in Topeka, KS
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Healthcare Customer Service Representative - Topeka, KS - Remote
- Topeka, KS
- 1 day ago
- Topeka, KS
- 1 day ago
Two or more years of inbound telephone customer service with strong organizational, analytical, critical thinking, and customer service skills, along with an exceptional attention to detail....
Remote Workn SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Healthcare Customer Service Representative - Topeka, KS
- Topeka, KS
- 16 days ago
- Topeka, KS
- 16 days ago
Two or more years of inbound telephone customer service with strong organizational, analytical, critical thinking, and customer service skills, along with an exceptional attention to detail....
Remote WorkConcentrix Customer Service Representative-Remote (Healthcare) in Topeka , Kansas Job Title: Customer Service Representative-Remote (Healthcare) Job Description JOB DESCRIPTION The Customer Service...
Remote WorkJob Description: Pay: Up to 20.00/hour Job Type: Full-time If you thrive in customer service and aspire to work in the banking industry, look no further!...
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
SUMMARY OF POSITION The Customer Service Representative represents YoungWilliams and provides outstanding customer service to both internal and external customers by professionally answering all calls...
Job Description: Pay: $16.50 per hour Job Type: Full-Time Do you perform well under pressure and love interacting with customers over the phone? Join our team as a Customer Experience...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1401 Sw Wanamaker Rd, Topeka, KS...
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Retail Customer Service Cashier
- Topeka, KS (8 miles from Topeka, KS)
- 90+ days ago
- Topeka, KS (8 miles from Topeka, KS)
- 90+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Topeka, KS
Moving to Topeka, KS? Find some basic demographic data about Topeka, KS below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Topeka, KS
Highest Education Level
Customer Services in Topeka, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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