Customer Service Jobs in Topeka, KS

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-12 of 12 Jobs

Customer Experience Associate - Medicaid

  • Topeka, KS
  • 8 days ago
  • Topeka, KS
  • 8 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Two or more years of inbound telephone customer service with strong organizational, analytical, critical thinking, and customer service skills, along with an exceptional attention to detail....

Remote Work

Customer Service Representative

  • Topeka, KS
  • 14 days ago
  • Topeka, KS
  • 14 days ago

n SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Healthcare Customer Service Representative - Topeka, KS

  • Topeka, KS
  • 16 days ago
  • Topeka, KS
  • 16 days ago

Two or more years of inbound telephone customer service with strong organizational, analytical, critical thinking, and customer service skills, along with an exceptional attention to detail....

Remote Work

Customer Service Representative-Remote (Healthcare)

  • Topeka, KS
  • 19 days ago
  • Topeka, KS
  • 19 days ago

Concentrix Customer Service Representative-Remote (Healthcare) in Topeka , Kansas Job Title: Customer Service Representative-Remote (Healthcare) Job Description JOB DESCRIPTION The Customer Service...

Remote Work

Customer Service Associate

  • Topeka, KS
  • 21 days ago
  • Topeka, KS
  • 21 days ago

Job Description: Pay: Up to 20.00/hour Job Type: Full-time If you thrive in customer service and aspire to work in the banking industry, look no further!...

Pharmacy Customer Service Associate

  • Topeka, KS
  • 30+ days ago
  • Topeka, KS
  • 30+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Representative - KPC

  • Topeka, KS
  • 60+ days ago
  • Topeka, KS
  • 60+ days ago

SUMMARY OF POSITION The Customer Service Representative represents YoungWilliams and provides outstanding customer service to both internal and external customers by professionally answering all calls...

Customer Service Representative

  • Topeka, KS
  • 24 days ago
  • Topeka, KS
  • 24 days ago

Job Description: Pay: $16.50 per hour Job Type: Full-Time Do you perform well under pressure and love interacting with customers over the phone? Join our team as a Customer Experience...

Retail Customer Service Associate

  • Topeka, KS
  • 30+ days ago
  • Topeka, KS
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1401 Sw Wanamaker Rd, Topeka, KS...

Sales & Customer Service Associate

  • Topeka, KS
  • 45+ days ago
  • Topeka, KS
  • 45+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Retail Customer Service Cashier

  • Topeka, KS (8 miles from Topeka, KS)
  • 90+ days ago
  • Topeka, KS (8 miles from Topeka, KS)
  • 90+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Demographic Data for Topeka, KS

Moving to Topeka, KS? Find some basic demographic data about Topeka, KS below.


Local
National
163,787
3,837
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Topeka, KS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Topeka, KS offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Topeka, KS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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