Customer Service Jobs in Covington, KY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Multi-Color Corporation
- Milford, OH (17 miles from Covington, KY)
- 3 days ago
- Multi-Color Corporation
- Milford, OH (17 miles from Covington, KY)
- 3 days ago
Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators....
Customer Service Representative Full Time
- Erlanger, KY (3 miles from Covington, KY)
- 2 hours ago
- Erlanger, KY (3 miles from Covington, KY)
- 2 hours ago
Job Details Job Location : Answers in Genesis HQ - Erlanger, KY Position Type : Full Time Salary Range : Undisclosed Job Category : Customer Service Description Our Customer Service Representatives...
- Crescent Springs, KY (3 miles from Covington, KY)
- 9 hours ago
- Crescent Springs, KY (3 miles from Covington, KY)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Cincinnati, OH (7 miles from Covington, KY)
- 12 hours ago
- Cincinnati, OH (7 miles from Covington, KY)
- 12 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Florence, KY (6 miles from Covington, KY)
- 1 day ago
- Florence, KY (6 miles from Covington, KY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Cincinnati, OH (7 miles from Covington, KY)
- 1 day ago
- Cincinnati, OH (7 miles from Covington, KY)
- 1 day ago
*Strong customer service background required.*Spanish and French fluency preferred....
Customer Service Representative
- Cincinnati, OH (7 miles from Covington, KY)
- 2 days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 2 days ago
Requisition Number: 198900 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Service Representative
- West Chester, OH (19 miles from Covington, KY)
- 4 days ago
- West Chester, OH (19 miles from Covington, KY)
- 4 days ago
***As a Customer Service Representative, you will be a part of an amazing company culture....
Customer Service Representative - Cosmetics
- Batavia, OH (20 miles from Covington, KY)
- 4 days ago
- Batavia, OH (20 miles from Covington, KY)
- 4 days ago
Working for our team, you can truly make a difference.The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers...
Summer Customer Service Representative Float - Cherry Grove
- Cincinnati, OH (7 miles from Covington, KY)
- 4 days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 4 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Representative
- Cincinnati, OH (7 miles from Covington, KY)
- 4 days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 4 days ago
service, Customer support, Call center Top Skills Details Customer service,Customer support,Call center Additional Skills & Qualifications - Customer service - Call Center preferred - Administrative...
- Erlanger, KY (3 miles from Covington, KY)
- 5 days ago
- Erlanger, KY (3 miles from Covington, KY)
- 5 days ago
Provide customer service to internal and external stakeholders and recognize what needs to be completed to meet customer needs. Demonstrate flexibility and responsiveness to customers....
Customer Service/Sales Associate - Full Time - Hiring Immediately
- Cincinnati, OH (7 miles from Covington, KY)
- 5 days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 5 days ago
Rep, Customer Service, Inside Sales...
Ramp Agent (Customer Service Agent) - CVG
- Cincinnati, OH (7 miles from Covington, KY)
- 5 days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 5 days ago
How you'll help us Keep Climbing (overview & key responsibilities) Internal Movement Eligibility: Internal Employees: Before applying for this position, please reference the company's Internal...
Customer Service Representative
- West Chester, OH (19 miles from Covington, KY)
- 6 days ago
- West Chester, OH (19 miles from Covington, KY)
- 6 days ago
Qualifications and Skill Requirements High school diploma or general education degree (GED) plus 2 years as a Customer Service Representative with YKK AP or 2 years of customer service experience in...
Demographic Data for Covington, KY
Moving to Covington, KY? Find some basic demographic data about Covington, KY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Covington, KY
Highest Education Level
Customer Services in Covington, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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