Customer Service Jobs in Independence, KY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 68 Jobs
Multi-Color Corporation

Customer Service Representative

Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators....

Client Service Representative, National Accounts

  • Cincinnati, OH (17 miles from Independence, KY)
  • 1 day ago
  • Cincinnati, OH (17 miles from Independence, KY)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Associate

  • Greendale, IN (24 miles from Independence, KY)
  • 1 day ago
  • Greendale, IN (24 miles from Independence, KY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative I

  • Cincinnati, OH (17 miles from Independence, KY)
  • 3 days ago
  • Cincinnati, OH (17 miles from Independence, KY)
  • 3 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Representative Full Time

  • Erlanger, KY (6 miles from Independence, KY)
  • 3 days ago
  • Erlanger, KY (6 miles from Independence, KY)
  • 3 days ago

Job Details Job Location : Answers in Genesis HQ - Erlanger, KY Position Type : Full Time Salary Range : Undisclosed Job Category : Customer Service Description Our Customer Service Representatives...

Retail Customer Service Associate

  • Cincinnati, OH (17 miles from Independence, KY)
  • 4 days ago
  • Cincinnati, OH (17 miles from Independence, KY)
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate - Temporary

  • Florence, KY (6 miles from Independence, KY)
  • 4 days ago
  • Florence, KY (6 miles from Independence, KY)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Cincinnati, OH (17 miles from Independence, KY)
  • 4 days ago
  • Cincinnati, OH (17 miles from Independence, KY)
  • 4 days ago

*Strong customer service background required.*Spanish and French fluency preferred....

Customer Service Representative

  • Cincinnati, OH (17 miles from Independence, KY)
  • 5 days ago
  • Cincinnati, OH (17 miles from Independence, KY)
  • 5 days ago

Requisition Number: 198900 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Customer Service Representative - Cosmetics

  • Batavia, OH (24 miles from Independence, KY)
  • 7 days ago
  • Batavia, OH (24 miles from Independence, KY)
  • 7 days ago

Working for our team, you can truly make a difference.The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers...

Customer Service Representative

  • Cincinnati, OH (17 miles from Independence, KY)
  • 8 days ago
  • Cincinnati, OH (17 miles from Independence, KY)
  • 8 days ago

service, Customer support, Call center Top Skills Details Customer service,Customer support,Call center Additional Skills & Qualifications - Customer service - Call Center preferred - Administrative...

Client Relations Associate

  • Erlanger, KY (6 miles from Independence, KY)
  • 9 days ago
  • Erlanger, KY (6 miles from Independence, KY)
  • 9 days ago

Provide customer service to internal and external stakeholders and recognize what needs to be completed to meet customer needs. Demonstrate flexibility and responsiveness to customers....

Ramp Agent (Customer Service Agent) - CVG

  • Cincinnati, OH (17 miles from Independence, KY)
  • 9 days ago
  • Cincinnati, OH (17 miles from Independence, KY)
  • 9 days ago

How you'll help us Keep Climbing (overview & key responsibilities) Internal Movement Eligibility: Internal Employees: Before applying for this position, please reference the company's Internal...

Summer Customer Service Representative Float - Cherry Grove

  • Bellevue, KY (12 miles from Independence, KY)
  • 9 days ago
  • Bellevue, KY (12 miles from Independence, KY)
  • 9 days ago

Cash handling and customer service experience preferred....

Inbound Customer Service Representative

  • Milford, OH (23 miles from Independence, KY)
  • 10 days ago
  • Milford, OH (23 miles from Independence, KY)
  • 10 days ago

The Inbound Customer Service Representative will have the following responsibilities: • Handle inbound calls and email services inquiries on queries such as: 1) Process & status of Estimate or Supplement...

Demographic Data for Independence, KY

Moving to Independence, KY? Find some basic demographic data about Independence, KY below.


Local
National
31,582
298
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

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Salary for Customer Service Jobs in Independence, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Independence, KY offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Independence, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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