Customer Service Jobs in Louisville, KY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Are you an experienced Customer Service Representative (CSR) with a technical background? Then you might be looking at your next job opportunity....
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative
- Shively, KY (6 miles from Louisville, KY)
- 3 days ago
- Shively, KY (6 miles from Louisville, KY)
- 3 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Delivery & Customer Service Representative - CDL Required
- Jeffersontown, KY (11 miles from Louisville, KY)
- 4 days ago
- Jeffersontown, KY (11 miles from Louisville, KY)
- 4 days ago
Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service....
Customer Service Representative (Loan Consultant II)
- Louisville, KY
- 5 days ago
- Louisville, KY
- 5 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Pharmacy Customer Service Associate
- Brwnsboro Vlg, KY (5 miles from Louisville, KY)
- 6 days ago
- Brwnsboro Vlg, KY (5 miles from Louisville, KY)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Insight Global is currently hiring a Customer Service Representative to assist a leading insurance agency based in Louisville, Kentucky....
Customer Service Representative (Loan Consultant II)
- Louisville, KY
- 7 days ago
- Louisville, KY
- 7 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
- Jeffersonville, IN (4 miles from Louisville, KY)
- 7 days ago
- Jeffersonville, IN (4 miles from Louisville, KY)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Jeffersonville, IN (4 miles from Louisville, KY)
- 11 days ago
- Jeffersonville, IN (4 miles from Louisville, KY)
- 11 days ago
Your Opportunity: Taylor Communications, a Taylor Corporation company, is looking for a skilled Customer Service Representative to join our team!...
Customer Service Representative (full-time), Louisville
- Louisville, KY
- 12 days ago
- Louisville, KY
- 12 days ago
Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Georgetown, IN (12 miles from Louisville, KY)
- 14 days ago
- Georgetown, IN (12 miles from Louisville, KY)
- 14 days ago
Store 4700052: 1038 W Knable Rd, Georgetown, Indiana 47122 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Louisville, KY
Moving to Louisville, KY? Find some basic demographic data about Louisville, KY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Louisville, KY
Highest Education Level
Customer Services in Louisville, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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