Customer Service Jobs in Louisville, KY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 49 Jobs

Technical Customer Service Agent

  • Louisville, KY
  • 5 hours ago
  • Louisville, KY
  • 5 hours ago

Are you an experienced Customer Service Representative (CSR) with a technical background? Then you might be looking at your next job opportunity....

Customer Service Associate - Temporary

  • Louisville, KY
  • 3 days ago
  • Louisville, KY
  • 3 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Representative

  • Shively, KY (6 miles from Louisville, KY)
  • 3 days ago
  • Shively, KY (6 miles from Louisville, KY)
  • 3 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Delivery & Customer Service Representative - CDL Required

  • Jeffersontown, KY (11 miles from Louisville, KY)
  • 4 days ago
  • Jeffersontown, KY (11 miles from Louisville, KY)
  • 4 days ago

Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service....

Customer Service Representative (Loan Consultant II)

  • Louisville, KY
  • 5 days ago
  • Louisville, KY
  • 5 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Pharmacy Customer Service Associate

  • Brwnsboro Vlg, KY (5 miles from Louisville, KY)
  • 6 days ago
  • Brwnsboro Vlg, KY (5 miles from Louisville, KY)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Louisville, KY
  • 6 days ago
  • Louisville, KY
  • 6 days ago

Insight Global is currently hiring a Customer Service Representative to assist a leading insurance agency based in Louisville, Kentucky....

Customer Service Representative (Loan Consultant II)

  • Louisville, KY
  • 7 days ago
  • Louisville, KY
  • 7 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Associate

  • Jeffersonville, IN (4 miles from Louisville, KY)
  • 7 days ago
  • Jeffersonville, IN (4 miles from Louisville, KY)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Jeffersonville, IN (4 miles from Louisville, KY)
  • 11 days ago
  • Jeffersonville, IN (4 miles from Louisville, KY)
  • 11 days ago

Your Opportunity: Taylor Communications, a Taylor Corporation company, is looking for a skilled Customer Service Representative to join our team!...

Customer Service Representative (full-time), Louisville

  • Louisville, KY
  • 12 days ago
  • Louisville, KY
  • 12 days ago

Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....

Customer Service Representative

  • Louisville, KY
  • 13 days ago
  • Louisville, KY
  • 13 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Store LP Customer Service Associate II

  • Louisville, KY
  • 14 days ago
  • Louisville, KY
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Georgetown, IN (12 miles from Louisville, KY)
  • 14 days ago
  • Georgetown, IN (12 miles from Louisville, KY)
  • 14 days ago

Store 4700052: 1038 W Knable Rd, Georgetown, Indiana 47122 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Associate

  • Louisville, KY
  • 14 days ago
  • Louisville, KY
  • 14 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Demographic Data for Louisville, KY

Moving to Louisville, KY? Find some basic demographic data about Louisville, KY below.


Local
National
772,772
19,834
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Louisville, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Louisville, KY offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Louisville, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »