Customer Service Jobs in Amesbury, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 44 Jobs

Customer Service Associate

  • Lee, NH (18 miles from Amesbury, MA)
  • 9 hours ago
  • Lee, NH (18 miles from Amesbury, MA)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Exeter, NH (7 miles from Amesbury, MA)
  • 20 hours ago
  • Exeter, NH (7 miles from Amesbury, MA)
  • 20 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Methuen, MA (14 miles from Amesbury, MA)
  • 22 hours ago
  • Methuen, MA (14 miles from Amesbury, MA)
  • 22 hours ago

As the name suggests, your main priority is to provide great customer service....

Retail Customer Service Specialist

  • Seabrook, NH (4 miles from Amesbury, MA)
  • 1 day ago
  • Seabrook, NH (4 miles from Amesbury, MA)
  • 1 day ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Pharmacy Customer Service Associate

  • Tewksbury, MA (21 miles from Amesbury, MA)
  • 1 day ago
  • Tewksbury, MA (21 miles from Amesbury, MA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Portsmouth, NH (16 miles from Amesbury, MA)
  • 1 day ago
  • Portsmouth, NH (16 miles from Amesbury, MA)
  • 1 day ago

Store 4707235: 2470 Lafayette Rd, Portsmouth, New Hampshire 03801 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative: UniClean

  • Hudson, NH (24 miles from Amesbury, MA)
  • 2 days ago
  • Hudson, NH (24 miles from Amesbury, MA)
  • 2 days ago

Are you a people person' who loves delivering outstanding customer service?...

Customer Service Associate - Temporary

  • Salem, MA (23 miles from Amesbury, MA)
  • 5 days ago
  • Salem, MA (23 miles from Amesbury, MA)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Salem, MA (23 miles from Amesbury, MA)
  • 5 days ago
  • Salem, MA (23 miles from Amesbury, MA)
  • 5 days ago

What You'll Need Required: High school diploma or equivalent; higher education or certifications in healthcare or customer service preferred....

Part Time Customer Service and Sales Associate

  • Haverhill, MA (6 miles from Amesbury, MA)
  • 5 days ago
  • Haverhill, MA (6 miles from Amesbury, MA)
  • 5 days ago

The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...

Retail Customer Experience Associate, Clackamas Town Center - Full Time

  • Peabody, MA (22 miles from Amesbury, MA)
  • 6 days ago
  • Peabody, MA (22 miles from Amesbury, MA)
  • 6 days ago

Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a...

Customer Service Representative

  • Dracut, MA (21 miles from Amesbury, MA)
  • 7 days ago
  • Dracut, MA (21 miles from Amesbury, MA)
  • 7 days ago

Customer Service Representative "CSR" Lazy River Products' Customer Service Representatives "CSR" will be primarily responsible for providing superior support, interaction, and educational guidance...

Customer Service Representative

  • Lowell, MA (22 miles from Amesbury, MA)
  • 8 days ago
  • Lowell, MA (22 miles from Amesbury, MA)
  • 8 days ago

Customer Service Representative Job Description: A MACOM Customer Service Representative is the primary liaison between our customers, sales team and product lines....

Client Service Representative I - Per-Diem

  • Andover, MA (17 miles from Amesbury, MA)
  • 9 days ago
  • Andover, MA (17 miles from Amesbury, MA)
  • 9 days ago

The Client Service Representative I coordinates the daily activities of the outpatient rehabilitation clinic by implementing office work flow and managing communication. The individual will be...

Customer Service Associate

  • Portsmouth, NH (16 miles from Amesbury, MA)
  • 9 days ago
  • Portsmouth, NH (16 miles from Amesbury, MA)
  • 9 days ago

Gibbs Oil Company LP Customer Service Associate in Portsmouth , New Hampshire Join the Gibbs Oil Team as a Customer Service Associate!...

Demographic Data for Amesbury, MA

Moving to Amesbury, MA? Find some basic demographic data about Amesbury, MA below.


Local
National
17,366
450
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Amesbury, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Amesbury, MA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Amesbury, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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