Customer Service Jobs in Auburn, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Framingham, MA (22 miles from Auburn, MA)
- 22 days ago
- Framingham, MA (22 miles from Auburn, MA)
- 22 days ago
As the name suggests, your main priority is to provide great customer service....
Amazon Locker+ Customer Service Associate
- Marlborough, MA (18 miles from Auburn, MA)
- 11 hours ago
- Marlborough, MA (18 miles from Auburn, MA)
- 11 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Worcester, MA (5 miles from Auburn, MA)
- 1 day ago
- Worcester, MA (5 miles from Auburn, MA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Bellingham, MA (20 miles from Auburn, MA)
- 1 day ago
- Bellingham, MA (20 miles from Auburn, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
/21677/track.gif&z=8&s=RTL&ih_t=5%2F11%2F2025+8%3A26%3A39+AM&utm_medium=internal%20referrer&utm_campaign=selectquote-insurance-services---ceda-profile&utm_content=selectquote-insurance-services&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative
- Marlborough, MA (18 miles from Auburn, MA)
- 3 days ago
- Marlborough, MA (18 miles from Auburn, MA)
- 3 days ago
REQUIRED QUALIFICATIONS: Associate's degree or high school diploma/GED and 0-2 years of experience Prior demonstrated experience working in a Customer service role....
Experienced Customer Service Representative
- Franklin, MA (23 miles from Auburn, MA)
- 3 days ago
- Franklin, MA (23 miles from Auburn, MA)
- 3 days ago
We are looking for Experienced Customer Service Representative to help our client grow an enthusiastic and engaged team in Franklin, MA....
- Framingham, MA (22 miles from Auburn, MA)
- 4 days ago
- Framingham, MA (22 miles from Auburn, MA)
- 4 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Associate Customer Care Representative
- Westborough, MA (13 miles from Auburn, MA)
- 4 days ago
- Westborough, MA (13 miles from Auburn, MA)
- 4 days ago
Description Associate Customer Service Representative 1 Research Drive, Westborough, MA 01581 Thank you for considering Amica as part of your career journey, where your future is our business....
Remote WorkCustomer Service Representative
- Framingham, MA (22 miles from Auburn, MA)
- 4 days ago
- Framingham, MA (22 miles from Auburn, MA)
- 4 days ago
Promote a positive Company image in support of Customer Service objectives and mission statement....
Customer Service Associate - Morning & Lunch Shift
- Marlborough, MA (18 miles from Auburn, MA)
- 5 days ago
- Marlborough, MA (18 miles from Auburn, MA)
- 5 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Worcester, MA (5 miles from Auburn, MA)
- 5 days ago
- Worcester, MA (5 miles from Auburn, MA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Marlborough, MA (18 miles from Auburn, MA)
- 5 days ago
- Marlborough, MA (18 miles from Auburn, MA)
- 5 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Savers / Value Village Careers - Customer Service Associate
- Worcester, MA (5 miles from Auburn, MA)
- 6 days ago
- Worcester, MA (5 miles from Auburn, MA)
- 6 days ago
We are hiring for both Full Time and Part Time Customer Service Associate The opportunity to celebrate uniqueness....
Customer Service Representative - Join Fast
- Worcester, MA (5 miles from Auburn, MA)
- 6 days ago
- Worcester, MA (5 miles from Auburn, MA)
- 6 days ago
un Customer Service Representative - Join Fast compensation: To be discussed....
Customer Service Representative(Manufacturing)
- Marlborough, MA (18 miles from Auburn, MA)
- 9 days ago
- Marlborough, MA (18 miles from Auburn, MA)
- 9 days ago
Job Title: Customer Service Representative (CSR) Position Overview: Seeking a proactive and customer-focused Customer Service Representative to support domestic order management and implement functional...
Demographic Data for Auburn, MA
Moving to Auburn, MA? Find some basic demographic data about Auburn, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Auburn, MA
Highest Education Level
Customer Services in Auburn, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »