Customer Service Jobs in Auburn, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Showroom Customer Service Representative
- Franklin, MA (23 miles from Auburn, MA)
- 17 hours ago
- Franklin, MA (23 miles from Auburn, MA)
- 17 hours ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Pharmacy Customer Service Associate
- Marlborough, MA (18 miles from Auburn, MA)
- 17 hours ago
- Marlborough, MA (18 miles from Auburn, MA)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Worcester, MA (5 miles from Auburn, MA)
- 2 days ago
- Worcester, MA (5 miles from Auburn, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Southborough, MA (18 miles from Auburn, MA)
- 2 days ago
- Southborough, MA (18 miles from Auburn, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
/18935/5699ebbb-c8f6-4aa9-a39d-41c6e1ab0e38.png&z=8&s=RTL&ih_t=5%2F29%2F2025+2%3A02%3A21+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-writing&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Clerical/Admin - Customer Service Representative - Now Hiring
- Worcester, MA (5 miles from Auburn, MA)
- 3 days ago
- Worcester, MA (5 miles from Auburn, MA)
- 3 days ago
End Date 05/12/2025 Duration 13 Week(s) Job Description Hybrid - Customer Service Representative Pride Health is hiring a Customer Service Representative for one of its clients in Massachusetts....
Interactive Customer Service Representative
- Spencer, MA (8 miles from Auburn, MA)
- 4 days ago
- Spencer, MA (8 miles from Auburn, MA)
- 4 days ago
Responsibilities and Accountabilities Provides efficient, effective and courteous customer service through prompt handling of transactions via the ITM video teller system....
Customer Service Representative
- Northborough, MA (14 miles from Auburn, MA)
- 4 days ago
- Northborough, MA (14 miles from Auburn, MA)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
U-Box Customer Care Representative (CDL)
- Webster, MA (9 miles from Auburn, MA)
- 4 days ago
- Webster, MA (9 miles from Auburn, MA)
- 4 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Customer Care Representative Part Time $17 Hourly
- Millbury, MA (3 miles from Auburn, MA)
- 7 days ago
- Millbury, MA (3 miles from Auburn, MA)
- 7 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative
- Worcester, MA (5 miles from Auburn, MA)
- 7 days ago
- Worcester, MA (5 miles from Auburn, MA)
- 7 days ago
Service Representative for the Worcester 311 Customer Service Center in the Department of Emergency Communications & Management....
Customer Service Representative - Burlington
- Marlborough, MA (18 miles from Auburn, MA)
- 8 days ago
- Marlborough, MA (18 miles from Auburn, MA)
- 8 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Customer Relations Associate Float
- Worcester, MA (5 miles from Auburn, MA)
- 12 days ago
- Worcester, MA (5 miles from Auburn, MA)
- 12 days ago
Responsibilities and Accountabilities Provides efficient, effective and courteous customer service....
Customer Service Representative
- Woonsocket, RI (22 miles from Auburn, MA)
- 18 days ago
- Woonsocket, RI (22 miles from Auburn, MA)
- 18 days ago
Salary Not Available Position range in Rhode Island $36k - $54k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Woonsocket, RI - 02895 Positions...
Customer Service Representative
- Marlborough, MA (18 miles from Auburn, MA)
- 21 days ago
- Marlborough, MA (18 miles from Auburn, MA)
- 21 days ago
REQUIRED QUALIFICATIONS: Associate's degree or high school diploma/GED and 0-2 years of experience Prior demonstrated experience working in a Customer service role....
Customer Service Associate - Morning & Lunch Shift
- Marlborough, MA (18 miles from Auburn, MA)
- 23 days ago
- Marlborough, MA (18 miles from Auburn, MA)
- 23 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Auburn, MA
Moving to Auburn, MA? Find some basic demographic data about Auburn, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Auburn, MA
Highest Education Level
Customer Services in Auburn, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »