Customer Service Jobs in Ayer, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Associate - Temporary
- Nashua, NH (13 miles from Ayer, MA)
- 2 hours ago
- Nashua, NH (13 miles from Ayer, MA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative I, RMV - Central District
- Worcester, MA (23 miles from Ayer, MA)
- 5 hours ago
- Worcester, MA (23 miles from Ayer, MA)
- 5 hours ago
Duties and Responsibilities This position will follow a Tuesday through Saturday work schedule. Interact with customers to respond to inquiries and complaints. Issues licenses, identification...
BYRAM HEALTHCARE Customer Service Representative, Associate
- Worcester, MA (23 miles from Ayer, MA)
- 12 hours ago
- Worcester, MA (23 miles from Ayer, MA)
- 12 hours ago
Consistently meet required Key Performance Indicators (KPIs) Perform other duties as required Qualifying Experience High School Diploma or equivalent required 1-2 years of customer service experience...
Associate Customer Service Representative
- Marlborough, MA (15 miles from Ayer, MA)
- 12 hours ago
- Marlborough, MA (15 miles from Ayer, MA)
- 12 hours ago
Provide domestic customer service according to the needs of the Business and Customers....
Customer Service Representative
- Fitchburg, MA (12 miles from Ayer, MA)
- 14 hours ago
- Fitchburg, MA (12 miles from Ayer, MA)
- 14 hours ago
Prior customer service experience preferred....
Customer Service Representative
- Winchester, MA (22 miles from Ayer, MA)
- 15 hours ago
- Winchester, MA (22 miles from Ayer, MA)
- 15 hours ago
Position: Customer Service Representative Position Reports To: Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Loss Prevenion Customer Service Associate II (w/ uniform)
- Lawrence, MA (23 miles from Ayer, MA)
- 1 day ago
- Lawrence, MA (23 miles from Ayer, MA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Westborough, MA (20 miles from Ayer, MA)
- 1 day ago
- Westborough, MA (20 miles from Ayer, MA)
- 1 day ago
We are eClinicalWorks. We are a privately held leader in healthcare IT, providing comprehensive, cloud based EHR/PRM solutions to medical professionals worldwide to improve workflows and reduce...
Associate Customer Service Representative
- Marlborough, MA (15 miles from Ayer, MA)
- 2 days ago
- Marlborough, MA (15 miles from Ayer, MA)
- 2 days ago
Dont miss outapply for the Associate Customer Service Representative role today! 9799257...
Associate Customer Service Representative
- Marlborough, MA (15 miles from Ayer, MA)
- 2 days ago
- Marlborough, MA (15 miles from Ayer, MA)
- 2 days ago
Associate Customer Service Representative Job Location - Marlborough, MA Job Duration - 5+ Months Position is HYBRID ROLE - 3 days in office and days from home Job Summary Responds to customer issues...
- Methuen, MA (22 miles from Ayer, MA)
- 2 days ago
- Methuen, MA (22 miles from Ayer, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Showroom Customer Service Representative
- Newton, MA (24 miles from Ayer, MA)
- 3 days ago
- Newton, MA (24 miles from Ayer, MA)
- 3 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative/Lot Attendant
- Northborough, MA (16 miles from Ayer, MA)
- 3 days ago
- Northborough, MA (16 miles from Ayer, MA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Shrewsbury, MA (20 miles from Ayer, MA)
- 4 days ago
- Shrewsbury, MA (20 miles from Ayer, MA)
- 4 days ago
We are looking to add a Customer Service Representative to our team at Woof Pet Resort!...
Demographic Data for Ayer, MA
Moving to Ayer, MA? Find some basic demographic data about Ayer, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ayer, MA
Highest Education Level
Customer Services in Ayer, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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