Customer Service Jobs in Baldwinville, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Amherst, MA (24 miles from Baldwinville, MA)
- 14 hours ago
- Amherst, MA (24 miles from Baldwinville, MA)
- 14 hours ago
TNG123 #LI-MW1 Customer Service Representative Amherst, Massachusetts, 01002 Perm 40,000/year...
Pharmacy Customer Service Associate
- Holden, MA (21 miles from Baldwinville, MA)
- 7 days ago
- Holden, MA (21 miles from Baldwinville, MA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Ware, MA (23 miles from Baldwinville, MA)
- 13 days ago
- Ware, MA (23 miles from Baldwinville, MA)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Leverett, MA (22 miles from Baldwinville, MA)
- 19 days ago
- Leverett, MA (22 miles from Baldwinville, MA)
- 19 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
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Customer Service Representative
- Fitchburg, MA (14 miles from Baldwinville, MA)
- 24 days ago
- Fitchburg, MA (14 miles from Baldwinville, MA)
- 24 days ago
Prior customer service experience preferred....
Customer Service Representative
- Spencer, MA (24 miles from Baldwinville, MA)
- 29 days ago
- Spencer, MA (24 miles from Baldwinville, MA)
- 29 days ago
Job Summary Our client, a manufacturing company in Spencer, MA is seeking a Customer Service Representative....
Veterinary Client Service Representative
- Holden, MA (21 miles from Baldwinville, MA)
- 45+ days ago
- Holden, MA (21 miles from Baldwinville, MA)
- 45+ days ago
At least 6 months of customer service experience. Veterinary hospital experience is preferred, however not required....
TEMPORARY - Customer Service Representative
- Templeton, MA (4 miles from Baldwinville, MA)
- 45+ days ago
- Templeton, MA (4 miles from Baldwinville, MA)
- 45+ days ago
COPY LINK link Adecco is searching for a TEMPORARY Customer Service Representative in Templeton!...
Customer Service Representative- Peterborough, NH
- Peterborough, NH (20 miles from Baldwinville, MA)
- 45+ days ago
- Peterborough, NH (20 miles from Baldwinville, MA)
- 45+ days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Customer Service Representative
- Clinton, MA (23 miles from Baldwinville, MA)
- 60+ days ago
- Clinton, MA (23 miles from Baldwinville, MA)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Baldwinville, MA
Moving to Baldwinville, MA? Find some basic demographic data about Baldwinville, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Baldwinville, MA
Highest Education Level
Customer Services in Baldwinville, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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