Customer Service Jobs in Baldwinville, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-10 of 10 Jobs

Customer Service Associate - Temporary

  • Fitchburg, MA (14 miles from Baldwinville, MA)
  • 4 days ago
  • Fitchburg, MA (14 miles from Baldwinville, MA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Specialist

  • Leominster, MA (16 miles from Baldwinville, MA)
  • 14 days ago
  • Leominster, MA (16 miles from Baldwinville, MA)
  • 14 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Amherst, MA (24 miles from Baldwinville, MA)
  • 16 days ago
  • Amherst, MA (24 miles from Baldwinville, MA)
  • 16 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Representative- Leominster, MA

  • Leominster, MA (16 miles from Baldwinville, MA)
  • 16 days ago
  • Leominster, MA (16 miles from Baldwinville, MA)
  • 16 days ago

Overview Paige, a GCG Company, is currently seeking Customer Service Representatives to join our Customer Service team!...

Remote Work

Customer Success Representative

  • Montague, MA (21 miles from Baldwinville, MA)
  • 20 days ago
  • Montague, MA (21 miles from Baldwinville, MA)
  • 20 days ago

TURNERS FALLS Customer Service Representative Are you a people-person with a knack for building meaningful relationships?...

Customer Service Representative

  • Clinton, MA (23 miles from Baldwinville, MA)
  • 23 days ago
  • Clinton, MA (23 miles from Baldwinville, MA)
  • 23 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Leominster, MA (16 miles from Baldwinville, MA)
  • 30+ days ago
  • Leominster, MA (16 miles from Baldwinville, MA)
  • 30+ days ago

Customer Service Representative Reggio Registers & Vent Covers Unlimited Renovation Brands About the Role: As a Customer Service Representative at Vent Covers Unlimited and Reggio Registers, you will...

Customer Service Associate - Logistics

  • Fitchburg, MA (14 miles from Baldwinville, MA)
  • 45+ days ago
  • Fitchburg, MA (14 miles from Baldwinville, MA)
  • 45+ days ago

Diesel Technician/Mechanic II Fitchburg, MA Location: 210 Airport Rd., Fitchburg, MA 01420 Position Summary: This diesel technician/mechanic position at Penske is focused on providing top service...

Customer Support - Customer Service Representative

  • Fitchburg, MA (14 miles from Baldwinville, MA)
  • 45+ days ago
  • Fitchburg, MA (14 miles from Baldwinville, MA)
  • 45+ days ago

Prior customer service experience preferred....

Customer Service Representative

  • Shirley, MA (22 miles from Baldwinville, MA)
  • 60+ days ago
  • Shirley, MA (22 miles from Baldwinville, MA)
  • 60+ days ago

Customer Service Representative Call Center & Customer Service $ 18 - $ 18 / Hour location_on Shirley, Massachusetts work_outline Contract/Temporary FOR JOB favorite_border JOB ON CANDIDATE PORTAL COPY...

Demographic Data for Baldwinville, MA

Moving to Baldwinville, MA? Find some basic demographic data about Baldwinville, MA below.

Local
National
3,208
25
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Baldwinville, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Baldwinville, MA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Baldwinville, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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