Customer Service Jobs in Barnstable, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Customer Service Associate

  • Plymouth, MA (21 miles from Barnstable, MA)
  • 1 day ago
  • Plymouth, MA (21 miles from Barnstable, MA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Barnstable, MA
  • 9 days ago
  • Barnstable, MA
  • 9 days ago

Amazon Locker+ Customer Returns Associate Job Overview You're on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Representative

  • Bourne, MA (15 miles from Barnstable, MA)
  • 11 days ago
  • Bourne, MA (15 miles from Barnstable, MA)
  • 11 days ago

service and sales personnel Qualifications....

Customer Service Representative - Ira Toyota of Orleans

  • Orleans, MA (16 miles from Barnstable, MA)
  • 12 days ago
  • Orleans, MA (16 miles from Barnstable, MA)
  • 12 days ago

Overview Ira Toyota of Orleans is part of the fast-growing Group 1 Automotive, a leader in automotive retail, and we are looking to add a qualified Customer Service Representative to our team....

LP Customer Service Associate I

  • Hyannis, MA (2 miles from Barnstable, MA)
  • 13 days ago
  • Hyannis, MA (2 miles from Barnstable, MA)
  • 13 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative - Leach AH

  • Mashpee, MA (11 miles from Barnstable, MA)
  • 13 days ago
  • Mashpee, MA (11 miles from Barnstable, MA)
  • 13 days ago

We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service, and would love for you to join us today!...

Savers / Value Village Careers - Customer Service Associate

  • Plymouth, MA (21 miles from Barnstable, MA)
  • 60+ days ago
  • Plymouth, MA (21 miles from Barnstable, MA)
  • 60+ days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Customer Assistance Representative - Hyannis

  • Barnstable, MA
  • 23 days ago
  • Barnstable, MA
  • 23 days ago

The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...

Customer Service Representative

  • Barnstable, MA
  • 24 days ago
  • Barnstable, MA
  • 24 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - UniFirst

  • Sandwich, MA (9 miles from Barnstable, MA)
  • 29 days ago
  • Sandwich, MA (9 miles from Barnstable, MA)
  • 29 days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Seasonal Customer Assistance Representative - Hyannis

  • Hyannis, MA (2 miles from Barnstable, MA)
  • 30+ days ago
  • Hyannis, MA (2 miles from Barnstable, MA)
  • 30+ days ago

The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...

Aviation Front Desk Customer Service Representative

  • Hyannis, MA (2 miles from Barnstable, MA)
  • 30+ days ago
  • Hyannis, MA (2 miles from Barnstable, MA)
  • 30+ days ago

Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...

Aviation Front Desk Customer Service Representative Seasonal Job Hyannis, MA

  • Hyannis, MA (2 miles from Barnstable, MA)
  • 30+ days ago
  • Hyannis, MA (2 miles from Barnstable, MA)
  • 30+ days ago

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

Customer Service Representative

  • South Yarmouth, MA (5 miles from Barnstable, MA)
  • 45+ days ago
  • South Yarmouth, MA (5 miles from Barnstable, MA)
  • 45+ days ago

Customer Service Representative in South Yarmouth , Massachusetts We are seeking a dedicated and enthusiastic Customer Service Representative to join our team....

Customer Relations Specialist/Acct Rec.

  • Barnstable, MA
  • 45+ days ago
  • Barnstable, MA
  • 45+ days ago

What we are Looking for: 2+ years of customer service Strong communication & customer service skills are a MUST Ability to multitask CRM /Smartsheet?...

Demographic Data for Barnstable, MA

Moving to Barnstable, MA? Find some basic demographic data about Barnstable, MA below.


Local
National
1,956
83
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Barnstable, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Barnstable, MA offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Barnstable, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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