Customer Service Jobs in Bedford, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Amazon Locker+ Customer Service Associate
- Newtonville, MA (11 miles from Bedford, MA)
- 17 hours ago
- Newtonville, MA (11 miles from Bedford, MA)
- 17 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative (Hybrid) Job Boston, MA
- Boston, MA (14 miles from Bedford, MA)
- 19 hours ago
- Boston, MA (14 miles from Bedford, MA)
- 19 hours ago
Apply Now Why Youll Love This Job We are currently seeking a highly motivated and skilled Customer Service Representative to join our team....
BYRAM HEALTHCARE Customer Service Representative, Associate
- Framingham, MA (14 miles from Bedford, MA)
- 1 day ago
- Framingham, MA (14 miles from Bedford, MA)
- 1 day ago
We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America....
Customer Service Representative
- Canton, MA (23 miles from Bedford, MA)
- 1 day ago
- Canton, MA (23 miles from Bedford, MA)
- 1 day ago
Job Summary Our client, a security services company in Canton, is seeking a Customer Service Representative to join their team....
Customer Service Representative - Remote
- Boston, MA (14 miles from Bedford, MA)
- 1 day ago
- Boston, MA (14 miles from Bedford, MA)
- 1 day ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote Work- Braintree, MA (24 miles from Bedford, MA)
- 1 day ago
- Braintree, MA (24 miles from Bedford, MA)
- 1 day ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Associate - Temporary
- Everett, MA (13 miles from Bedford, MA)
- 1 day ago
- Everett, MA (13 miles from Bedford, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Chat Support Specialist/Live Chat Assistant/Customer Service Representative Remote-WFH
- Waltham, MA (7 miles from Bedford, MA)
- 2 days ago
- Waltham, MA (7 miles from Bedford, MA)
- 2 days ago
**Job Overview:**As a Chat Support Specialist/Live Chat Assistant/Customer Service Representative, you will be responsible for providing exceptional customer service and support through live chat interactions...
Remote Work- Needham, MA (15 miles from Bedford, MA)
- 2 days ago
- Needham, MA (15 miles from Bedford, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative, National Accounts
- Boston, MA (14 miles from Bedford, MA)
- 2 days ago
- Boston, MA (14 miles from Bedford, MA)
- 2 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Representative
- Wilmington, MA (6 miles from Bedford, MA)
- 2 days ago
- Wilmington, MA (6 miles from Bedford, MA)
- 2 days ago
This is what you'll need to be successful in this role: Minimum of 2+ years in customer service, inside sales, or a related field....
- Framingham, MA (14 miles from Bedford, MA)
- 2 days ago
- Framingham, MA (14 miles from Bedford, MA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative I, RMV - Metro District
- Braintree, MA (24 miles from Bedford, MA)
- 2 days ago
- Braintree, MA (24 miles from Bedford, MA)
- 2 days ago
Duties and Responsibilities This position will follow a Tuesday through Saturday work schedule. Interact with customers to respond to inquiries and complaints. Issues licenses, identification...
Associate Customer Service Representative
- Marlborough, MA (17 miles from Bedford, MA)
- 3 days ago
- Marlborough, MA (17 miles from Bedford, MA)
- 3 days ago
Provide domestic customer service according to the needs of the Business and Customers....
Customer Service Representative
- Winchester, MA (7 miles from Bedford, MA)
- 3 days ago
- Winchester, MA (7 miles from Bedford, MA)
- 3 days ago
Position: Customer Service Representative Position Reports To: Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Demographic Data for Bedford, MA
Moving to Bedford, MA? Find some basic demographic data about Bedford, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Bedford, MA
Highest Education Level
Customer Services in Bedford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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