Customer Service Jobs in Beverly, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (in office)
- Boston, MA (17 miles from Beverly, MA)
- 10 hours ago
- Boston, MA (17 miles from Beverly, MA)
- 10 hours ago
MTM Transit looking for a Full Time Customer Service Representative to join our team in Boston, MA....
- Stoneham, MA (13 miles from Beverly, MA)
- 11 hours ago
- Stoneham, MA (13 miles from Beverly, MA)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Commercial Lines Customer Service Representative
- Woburn, MA (16 miles from Beverly, MA)
- 14 hours ago
- Woburn, MA (16 miles from Beverly, MA)
- 14 hours ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Dispensary Associate (Part-Time) - Mayflower Dispensary (Allston)
- Boston, MA (17 miles from Beverly, MA)
- 20 hours ago
- Boston, MA (17 miles from Beverly, MA)
- 20 hours ago
Who We Are: iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next...
The successful person will have a minimum of five years experience from a manufacturing/distribution environment in an inside sales, product support, order fulfillment or technical customer service...
Customer Service Representative
- Wilmington, MA (16 miles from Beverly, MA)
- 23 hours ago
- Wilmington, MA (16 miles from Beverly, MA)
- 23 hours ago
This is a Full-Time Position RESPONSIBILITIES Provide outstanding customer service on all calls and online inquiries....
- Methuen, MA (20 miles from Beverly, MA)
- 2 days ago
- Methuen, MA (20 miles from Beverly, MA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Specialist
- Seabrook, NH (21 miles from Beverly, MA)
- 2 days ago
- Seabrook, NH (21 miles from Beverly, MA)
- 2 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Pharmacy Customer Service Associate
- Tewksbury, MA (19 miles from Beverly, MA)
- 2 days ago
- Tewksbury, MA (19 miles from Beverly, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Healthcare)
- Boston, MA (17 miles from Beverly, MA)
- 2 days ago
- Boston, MA (17 miles from Beverly, MA)
- 2 days ago
TEKsystems Customer Service Representative (Healthcare) in Boston , Massachusetts Hiring an on site Call Center Representative for a large DME (Durable Medical Equipment) company Boston, MA M - F First...
Customer Service Associate - Temporary
- Tewksbury, MA (19 miles from Beverly, MA)
- 3 days ago
- Tewksbury, MA (19 miles from Beverly, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Boston, MA (17 miles from Beverly, MA)
- 4 days ago
- Boston, MA (17 miles from Beverly, MA)
- 4 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Retail Customer Experience Associate, South Portland - Full Time
- Boston, MA (17 miles from Beverly, MA)
- 4 days ago
- Boston, MA (17 miles from Beverly, MA)
- 4 days ago
Id : REQ_548465, Title : Retail Customer Experience Associate, South Portland - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...181,...
Retail Customer Experience Associate, Somerset Collection - Full Time
- Boston, MA (17 miles from Beverly, MA)
- 5 days ago
- Boston, MA (17 miles from Beverly, MA)
- 5 days ago
Id : REQ_548029, Title : Retail Customer Experience Associate, Somerset Collection - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...720,...
Loss Prevention Customer Service Associate II Full Time
- Boston, MA (17 miles from Beverly, MA)
- 6 days ago
- Boston, MA (17 miles from Beverly, MA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Beverly, MA
Moving to Beverly, MA? Find some basic demographic data about Beverly, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Beverly, MA
Highest Education Level
Customer Services in Beverly, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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