Customer Service Jobs in Braintree, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (8 miles from Braintree, MA)
- 2 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (8 miles from Braintree, MA)
- 2 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
- Boston, MA (11 miles from Braintree, MA)
- 13 days ago
- Boston, MA (11 miles from Braintree, MA)
- 13 days ago
customer service....
- Brookline, MA (10 miles from Braintree, MA)
- 9 hours ago
- Brookline, MA (10 miles from Braintree, MA)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Taunton, MA (21 miles from Braintree, MA)
- 12 hours ago
- Taunton, MA (21 miles from Braintree, MA)
- 12 hours ago
Customer Service Representative: PeopleReady of Taunton, MA is now hiring Customer Service Representatives! Apply today and you could start as soon as this week....
Customer Service Representative Job Franklin, MA
- Franklin, MA (22 miles from Braintree, MA)
- 12 hours ago
- Franklin, MA (22 miles from Braintree, MA)
- 12 hours ago
Apply for FYZICALs Customer Service Representative job opening today!...
- Taunton, MA (21 miles from Braintree, MA)
- 21 hours ago
- Taunton, MA (21 miles from Braintree, MA)
- 21 hours ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Customer Service Representative
- Attleboro, MA (23 miles from Braintree, MA)
- 1 day ago
- Attleboro, MA (23 miles from Braintree, MA)
- 1 day ago
Sensata is currently seeking a Customer Service Representative to join our growing team of Aerospace professionals....
Pharmacy Customer Service Associate
- Medway, MA (21 miles from Braintree, MA)
- 1 day ago
- Medway, MA (21 miles from Braintree, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Land Rover Rockland
- Rockland, MA (6 miles from Braintree, MA)
- 1 day ago
- Rockland, MA (6 miles from Braintree, MA)
- 1 day ago
Overview Land Rover Rockland is part of the fast-growing Group 1 Automotive, a leader in automotive retail, and we are looking to add a qualified Customer Service Representative to our team....
Customer Service Representative - Attleboro, MA (Part-Time)
- Attleboro, MA (23 miles from Braintree, MA)
- 1 day ago
- Attleboro, MA (23 miles from Braintree, MA)
- 1 day ago
Experience A minimum of two (2) years of customer service or retail experience...
Customer Service Representative (Healthcare)
- Boston, MA (11 miles from Braintree, MA)
- 1 day ago
- Boston, MA (11 miles from Braintree, MA)
- 1 day ago
TEKsystems Customer Service Representative (Healthcare) in Boston , Massachusetts Hiring an on site Call Center Representative for a large DME (Durable Medical Equipment) company Boston, MA M - F First...
Customer Service Associate - Temporary
- Norfolk, MA (17 miles from Braintree, MA)
- 1 day ago
- Norfolk, MA (17 miles from Braintree, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Job
- Franklin, MA (22 miles from Braintree, MA)
- 2 days ago
- Franklin, MA (22 miles from Braintree, MA)
- 2 days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Amazon Locker+ Customer Service Associate
- Boston, MA (11 miles from Braintree, MA)
- 3 days ago
- Boston, MA (11 miles from Braintree, MA)
- 3 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Retail Customer Experience Associate, South Portland - Full Time
- Boston, MA (11 miles from Braintree, MA)
- 3 days ago
- Boston, MA (11 miles from Braintree, MA)
- 3 days ago
Id : REQ_548465, Title : Retail Customer Experience Associate, South Portland - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...181,...
Demographic Data for Braintree, MA
Moving to Braintree, MA? Find some basic demographic data about Braintree, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Braintree, MA
Highest Education Level
Customer Services in Braintree, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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