Customer Service Jobs in Bridgewater, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (8 miles from Bridgewater, MA)
- 11 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (8 miles from Bridgewater, MA)
- 11 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Retail Customer Service Associate Part Time
- Stoughton, MA (12 miles from Bridgewater, MA)
- 6 days ago
- Stoughton, MA (12 miles from Bridgewater, MA)
- 6 days ago
service to members....
Call Center Customer Service Representative (Temporary)
- Brockton, MA (8 miles from Bridgewater, MA)
- 13 hours ago
- Brockton, MA (8 miles from Bridgewater, MA)
- 13 hours ago
Job Description: We are looking for a Customer Service Representative to provide temporary coverage on our team....
Customer Service Representative
- Canton, MA (16 miles from Bridgewater, MA)
- 13 hours ago
- Canton, MA (16 miles from Bridgewater, MA)
- 13 hours ago
Customer Service Representative (boston: south shore) Beacon Hill Staffing Group compensation: $20 - $21 per hour employment type: job title: Customer Service Representative Our client, a security services...
- Braintree, MA (16 miles from Bridgewater, MA)
- 17 hours ago
- Braintree, MA (16 miles from Bridgewater, MA)
- 17 hours ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative
- New Bedford, MA (23 miles from Bridgewater, MA)
- 1 day ago
- New Bedford, MA (23 miles from Bridgewater, MA)
- 1 day ago
(FOC) Customer Service Representativeswork in a fast-paced environment answering inbound and making outboundcalls....
Customer Service Representative
- Mansfield, MA (13 miles from Bridgewater, MA)
- 1 day ago
- Mansfield, MA (13 miles from Bridgewater, MA)
- 1 day ago
We have an excellent opportunity for a Customer Service Representative in our Mansfield Distribution Center....
Customer Service Representative I, RMV - Metro District
- Braintree, MA (16 miles from Bridgewater, MA)
- 2 days ago
- Braintree, MA (16 miles from Bridgewater, MA)
- 2 days ago
Duties and Responsibilities This position will follow a Tuesday through Saturday work schedule. Interact with customers to respond to inquiries and complaints. Issues licenses, identification...
Customer Service Representative
- Westwood, MA (20 miles from Bridgewater, MA)
- 2 days ago
- Westwood, MA (20 miles from Bridgewater, MA)
- 2 days ago
Store - BOS-WESTWOOD, MA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Norwood, MA (18 miles from Bridgewater, MA)
- 4 days ago
- Norwood, MA (18 miles from Bridgewater, MA)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Plainville, MA (18 miles from Bridgewater, MA)
- 4 days ago
- Plainville, MA (18 miles from Bridgewater, MA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative/Technical Support
- New Bedford, MA (23 miles from Bridgewater, MA)
- 4 days ago
- New Bedford, MA (23 miles from Bridgewater, MA)
- 4 days ago
un Customer Service Representative/Technical Support (New Bedford) compensation: $20.00 employment type: experience level: mid level job title: Customer Service Representative/Technical Support We are...
Customer Service Representative (Quincy, WA)
- Quincy, MA (18 miles from Bridgewater, MA)
- 4 days ago
- Quincy, MA (18 miles from Bridgewater, MA)
- 4 days ago
Assists other office team members in administrative tasks to ensure quality customer service, meeting deadlines, and sales support Supports Sales and/or Operations Manager as requested Compensation...
Customer Service Representative (CSR)
- Providence, RI (24 miles from Bridgewater, MA)
- 5 days ago
- Providence, RI (24 miles from Bridgewater, MA)
- 5 days ago
Responsible for assisting the Customer Service Department with day-to-day activities related to customer relations.Staffing coverage will include the Kennedy Plaza ticket office, the Customer Service...
- Providence, RI (24 miles from Bridgewater, MA)
- 5 days ago
- Providence, RI (24 miles from Bridgewater, MA)
- 5 days ago
:The Customer Service Agent position provides appointment intake into a busy call center for transit-dependent consumers throughout Rhode Island....
Demographic Data for Bridgewater, MA
Moving to Bridgewater, MA? Find some basic demographic data about Bridgewater, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Bridgewater, MA
Highest Education Level
Customer Services in Bridgewater, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »