Customer Service Jobs in Burlington, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Burlington
- Ayer, MA (18 miles from Burlington, MA)
- 15 hours ago
- Ayer, MA (18 miles from Burlington, MA)
- 15 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Representative REMOTE
- Cambridge, MA (9 miles from Burlington, MA)
- 7 hours ago
- Cambridge, MA (9 miles from Burlington, MA)
- 7 hours ago
service background, we encourage you to apply for the Customer Service Representative REMOTE position at Chesapeake Oncology-Hematology Associates....
Remote WorkCustomer Service Representative (Quincy, WA)
- Quincy, MA (20 miles from Burlington, MA)
- 12 hours ago
- Quincy, MA (20 miles from Burlington, MA)
- 12 hours ago
Assists other office team members in administrative tasks to ensure quality customer service, meeting deadlines, and sales support Supports Sales and/or Operations Manager as requested Compensation...
Showroom Customer Service Representative
- Newton, MA (10 miles from Burlington, MA)
- 1 day ago
- Newton, MA (10 miles from Burlington, MA)
- 1 day ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative (Hybrid)
- Quincy, MA (20 miles from Burlington, MA)
- 1 day ago
- Quincy, MA (20 miles from Burlington, MA)
- 1 day ago
Previous office and customer service experience required. Insurance license is not required. Salary Range: $50,000 - $55,000 (plus bonus potential) #LI-DNP...
Customer Service Representative - PT
- East Boston, MA (13 miles from Burlington, MA)
- 1 day ago
- East Boston, MA (13 miles from Burlington, MA)
- 1 day ago
service....
- Cambridge, MA (9 miles from Burlington, MA)
- 1 day ago
- Cambridge, MA (9 miles from Burlington, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- East Boston, MA (13 miles from Burlington, MA)
- 1 day ago
- East Boston, MA (13 miles from Burlington, MA)
- 1 day ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
- Boston, MA (12 miles from Burlington, MA)
- 2 days ago
- Boston, MA (12 miles from Burlington, MA)
- 2 days ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Customer Service Associate - Temporary
- Salem, NH (19 miles from Burlington, MA)
- 2 days ago
- Salem, NH (19 miles from Burlington, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Danbury Fair - Full Time
- Boston, MA (12 miles from Burlington, MA)
- 3 days ago
- Boston, MA (12 miles from Burlington, MA)
- 3 days ago
Id : REQ_561916, Title : Retail Customer Experience Associate, Danbury Fair - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...392,...
Healthcare Customer Service Representative
- Salem, MA (15 miles from Burlington, MA)
- 3 days ago
- Salem, MA (15 miles from Burlington, MA)
- 3 days ago
Skills We're Looking For: Customer Service: Strong background in customer service and support. Technical Proficiency: Comfortable using Windows and Microsoft Office....
Customer Service Representative - Healthcare
- Salem, MA (15 miles from Burlington, MA)
- 3 days ago
- Salem, MA (15 miles from Burlington, MA)
- 3 days ago
Description Provide excellent customer service to all Medicare Advantage members. Assist with coverage and claims related questions....
Customer Service Representative
- Boston, MA (12 miles from Burlington, MA)
- 3 days ago
- Boston, MA (12 miles from Burlington, MA)
- 3 days ago
Location: REMOTE Salary: $20.00 USD Hourly - $22.00 USD Hourly Description: Our client is currently seeking a Customer Service Representative....
Pharmacy Customer Service Associate
- Revere, MA (12 miles from Burlington, MA)
- 4 days ago
- Revere, MA (12 miles from Burlington, MA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Burlington, MA
Moving to Burlington, MA? Find some basic demographic data about Burlington, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Burlington, MA
Highest Education Level
Customer Services in Burlington, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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