Customer Service Jobs in Canton, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (8 miles from Canton, MA)
- 3 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (8 miles from Canton, MA)
- 3 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Service Representative (in office)
- Boston, MA (12 miles from Canton, MA)
- 8 hours ago
- Boston, MA (12 miles from Canton, MA)
- 8 hours ago
MTM Transit looking for a Full Time Customer Service Representative to join our team in Boston, MA....
Pharmacy Customer Service Associate
- Stoughton, MA (4 miles from Canton, MA)
- 8 hours ago
- Stoughton, MA (4 miles from Canton, MA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Stoneham, MA (20 miles from Canton, MA)
- 9 hours ago
- Stoneham, MA (20 miles from Canton, MA)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Hingham, MA (12 miles from Canton, MA)
- 9 hours ago
- Hingham, MA (12 miles from Canton, MA)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Commercial Lines Customer Service Representative
- Woburn, MA (21 miles from Canton, MA)
- 11 hours ago
- Woburn, MA (21 miles from Canton, MA)
- 11 hours ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
PR 1455342/Customer Service Representative
- Taunton, MA (18 miles from Canton, MA)
- 12 hours ago
- Taunton, MA (18 miles from Canton, MA)
- 12 hours ago
now hiring Customer Service Representatives!...
Dispensary Associate (Part-Time) - Mayflower Dispensary (Allston)
- Boston, MA (12 miles from Canton, MA)
- 17 hours ago
- Boston, MA (12 miles from Canton, MA)
- 17 hours ago
Who We Are: iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next...
Customer Service Representative
- Stoughton, MA (4 miles from Canton, MA)
- 20 hours ago
- Stoughton, MA (4 miles from Canton, MA)
- 20 hours ago
This is a Full-Time Position RESPONSIBILITIES Provide outstanding customer service on all calls and online inquiries....
Customer Service Associate - Morning & Lunch Shift
- Marlborough, MA (24 miles from Canton, MA)
- 1 day ago
- Marlborough, MA (24 miles from Canton, MA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Taunton, MA (18 miles from Canton, MA)
- 1 day ago
- Taunton, MA (18 miles from Canton, MA)
- 1 day ago
Customer Service Representative: PeopleReady of Taunton, MA is now hiring Customer Service Representatives! Apply today and you could start as soon as this week....
Customer Service Representative Job Franklin, MA
- Franklin, MA (16 miles from Canton, MA)
- 1 day ago
- Franklin, MA (16 miles from Canton, MA)
- 1 day ago
Apply for FYZICALs Customer Service Representative job opening today!...
Customer Service Representative
- Woonsocket, RI (23 miles from Canton, MA)
- 1 day ago
- Woonsocket, RI (23 miles from Canton, MA)
- 1 day ago
Salary Not Available Position range in Rhode Island $34k - $51k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Woonsocket, RI - 02895 Positions...
- Marlborough, MA (24 miles from Canton, MA)
- 1 day ago
- Marlborough, MA (24 miles from Canton, MA)
- 1 day ago
Service Associate Entry Level Customer Service Associate-part-time (Marlborough) AJ Antico $18.00+/hour part-time Customer Service Associate-part-time Job Overview AJ Antico is the leading irrigation...
- Taunton, MA (18 miles from Canton, MA)
- 1 day ago
- Taunton, MA (18 miles from Canton, MA)
- 1 day ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Demographic Data for Canton, MA
Moving to Canton, MA? Find some basic demographic data about Canton, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Canton, MA
Highest Education Level
Customer Services in Canton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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