Customer Service Jobs in Chelmsford, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Burlington
- Ayer, MA (11 miles from Chelmsford, MA)
- 3 hours ago
- Ayer, MA (11 miles from Chelmsford, MA)
- 3 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Showroom Customer Service Representative
- Newton, MA (18 miles from Chelmsford, MA)
- 12 hours ago
- Newton, MA (18 miles from Chelmsford, MA)
- 12 hours ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
- Clinton, MA (21 miles from Chelmsford, MA)
- 12 hours ago
- Clinton, MA (21 miles from Chelmsford, MA)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - PT
- East Boston, MA (22 miles from Chelmsford, MA)
- 13 hours ago
- East Boston, MA (22 miles from Chelmsford, MA)
- 13 hours ago
service....
Customer Service Representative/Lot Attendant
- Northborough, MA (22 miles from Chelmsford, MA)
- 22 hours ago
- Northborough, MA (22 miles from Chelmsford, MA)
- 22 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- East Boston, MA (22 miles from Chelmsford, MA)
- 1 day ago
- East Boston, MA (22 miles from Chelmsford, MA)
- 1 day ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
- Boston, MA (21 miles from Chelmsford, MA)
- 1 day ago
- Boston, MA (21 miles from Chelmsford, MA)
- 1 day ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Customer Service Associate - Temporary
- Salem, NH (15 miles from Chelmsford, MA)
- 1 day ago
- Salem, NH (15 miles from Chelmsford, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Danbury Fair - Full Time
- Boston, MA (21 miles from Chelmsford, MA)
- 2 days ago
- Boston, MA (21 miles from Chelmsford, MA)
- 2 days ago
Id : REQ_561916, Title : Retail Customer Experience Associate, Danbury Fair - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...392,...
Healthcare Customer Service Representative
- Salem, MA (23 miles from Chelmsford, MA)
- 2 days ago
- Salem, MA (23 miles from Chelmsford, MA)
- 2 days ago
Skills We're Looking For: Customer Service: Strong background in customer service and support. Technical Proficiency: Comfortable using Windows and Microsoft Office....
Customer Service Representative - Healthcare
- Salem, MA (23 miles from Chelmsford, MA)
- 2 days ago
- Salem, MA (23 miles from Chelmsford, MA)
- 2 days ago
Description Provide excellent customer service to all Medicare Advantage members. Assist with coverage and claims related questions....
Customer Service Representative
- Boston, MA (21 miles from Chelmsford, MA)
- 2 days ago
- Boston, MA (21 miles from Chelmsford, MA)
- 2 days ago
Location: REMOTE Salary: $20.00 USD Hourly - $22.00 USD Hourly Description: Our client is currently seeking a Customer Service Representative....
Pharmacy Customer Service Associate
- Revere, MA (21 miles from Chelmsford, MA)
- 3 days ago
- Revere, MA (21 miles from Chelmsford, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate-PT (Friend St)
- Boston, MA (21 miles from Chelmsford, MA)
- 4 days ago
- Boston, MA (21 miles from Chelmsford, MA)
- 4 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- Boston, MA (21 miles from Chelmsford, MA)
- 4 days ago
- Boston, MA (21 miles from Chelmsford, MA)
- 4 days ago
Strong customer service and interpersonal skills. Knowledge of department customer service procedures. Ability to gain product knowledge across departments....
Demographic Data for Chelmsford, MA
Moving to Chelmsford, MA? Find some basic demographic data about Chelmsford, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Chelmsford, MA
Highest Education Level
Customer Services in Chelmsford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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