Customer Service Jobs in Dedham, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (13 miles from Dedham, MA)
- 9 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (13 miles from Dedham, MA)
- 9 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Service Representative - Burlington
- Marlborough, MA (20 miles from Dedham, MA)
- 3 days ago
- Marlborough, MA (20 miles from Dedham, MA)
- 3 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
- Needham, MA (3 miles from Dedham, MA)
- moments ago
- Needham, MA (3 miles from Dedham, MA)
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Mansfield, MA (15 miles from Dedham, MA)
- 2 hours ago
- Mansfield, MA (15 miles from Dedham, MA)
- 2 hours ago
We have an excellent opportunity for a Customer Service Representative in our Mansfield Distribution Center....
Client Service Representative, National Accounts
- Boston, MA (9 miles from Dedham, MA)
- 3 hours ago
- Boston, MA (9 miles from Dedham, MA)
- 3 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Representative
- Wilmington, MA (22 miles from Dedham, MA)
- 3 hours ago
- Wilmington, MA (22 miles from Dedham, MA)
- 3 hours ago
This is what you'll need to be successful in this role: Minimum of 2+ years in customer service, inside sales, or a related field....
Customer Service Representative I, RMV - Metro District
- Braintree, MA (9 miles from Dedham, MA)
- 17 hours ago
- Braintree, MA (9 miles from Dedham, MA)
- 17 hours ago
Duties and Responsibilities This position will follow a Tuesday through Saturday work schedule. Interact with customers to respond to inquiries and complaints. Issues licenses, identification...
Associate Customer Service Representative
- Marlborough, MA (20 miles from Dedham, MA)
- 1 day ago
- Marlborough, MA (20 miles from Dedham, MA)
- 1 day ago
Provide domestic customer service according to the needs of the Business and Customers....
Customer Service Representative
- Winchester, MA (14 miles from Dedham, MA)
- 1 day ago
- Winchester, MA (14 miles from Dedham, MA)
- 1 day ago
Position: Customer Service Representative Position Reports To: Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative
- Westwood, MA (1 mile from Dedham, MA)
- 1 day ago
- Westwood, MA (1 mile from Dedham, MA)
- 1 day ago
Store - BOS-WESTWOOD, MA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Dedham, MA
- 1 day ago
- Dedham, MA
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Westborough, MA (21 miles from Dedham, MA)
- 2 days ago
- Westborough, MA (21 miles from Dedham, MA)
- 2 days ago
We are eClinicalWorks. We are a privately held leader in healthcare IT, providing comprehensive, cloud based EHR/PRM solutions to medical professionals worldwide to improve workflows and reduce...
Customer Service Representative
- Norwood, MA (4 miles from Dedham, MA)
- 2 days ago
- Norwood, MA (4 miles from Dedham, MA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Associate Customer Service Representative
- Marlborough, MA (20 miles from Dedham, MA)
- 2 days ago
- Marlborough, MA (20 miles from Dedham, MA)
- 2 days ago
Dont miss outapply for the Associate Customer Service Representative role today! 9799257...
Associate Customer Service Representative
- Marlborough, MA (20 miles from Dedham, MA)
- 2 days ago
- Marlborough, MA (20 miles from Dedham, MA)
- 2 days ago
Associate Customer Service Representative Job Location - Marlborough, MA Job Duration - 5+ Months Position is HYBRID ROLE - 3 days in office and days from home Job Summary Responds to customer issues...
Demographic Data for Dedham, MA
Moving to Dedham, MA? Find some basic demographic data about Dedham, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dedham, MA
Highest Education Level
Customer Services in Dedham, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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