Customer Service Jobs in Devens, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Framingham, MA (17 miles from Devens, MA)
- 8 hours ago
- Framingham, MA (17 miles from Devens, MA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Contract Manufacturer
- Tyngsboro, MA (12 miles from Devens, MA)
- 16 hours ago
- Tyngsboro, MA (12 miles from Devens, MA)
- 16 hours ago
Customer Service Representative - Contract Manufacturer A leading CNC manufacturing and assembly company is currently seeking for a Customer Service Representative....
- Marlborough, MA (13 miles from Devens, MA)
- 16 hours ago
- Marlborough, MA (13 miles from Devens, MA)
- 16 hours ago
Service Associate Entry Level Customer Service Associate-part-time (Marlborough) AJ Antico $18.00+/hour part-time Customer Service Associate-part-time Job Overview AJ Antico is the leading irrigation...
Customer Service Representative- Food Manufacturing
- Worcester, MA (21 miles from Devens, MA)
- 1 day ago
- Worcester, MA (21 miles from Devens, MA)
- 1 day ago
service experience including transportation planning and working with 3PL service providers Experience in food manufacturing as well as retail and foodservice distribution channels preferred Strong...
Pharmacy Customer Service Associate
- Tewksbury, MA (20 miles from Devens, MA)
- 1 day ago
- Tewksbury, MA (20 miles from Devens, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Tewksbury, MA (20 miles from Devens, MA)
- 2 days ago
- Tewksbury, MA (20 miles from Devens, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Tyngsboro, MA (12 miles from Devens, MA)
- 2 days ago
- Tyngsboro, MA (12 miles from Devens, MA)
- 2 days ago
Summary: Seeking a Customer Service Representative with experience in a CNC manufacturing or technical environment to manage customer interactions and order processing....
Customer Service Representative: UniClean
- Hudson, NH (18 miles from Devens, MA)
- 2 days ago
- Hudson, NH (18 miles from Devens, MA)
- 2 days ago
Are you a people person' who loves delivering outstanding customer service?...
- Merrimack, NH (22 miles from Devens, MA)
- 2 days ago
- Merrimack, NH (22 miles from Devens, MA)
- 2 days ago
If you answered yes and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Merrimack site....
- Merrimack, NH (22 miles from Devens, MA)
- 2 days ago
- Merrimack, NH (22 miles from Devens, MA)
- 2 days ago
If you answered yes and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Merrimack site....
- Worcester, MA (21 miles from Devens, MA)
- 3 days ago
- Worcester, MA (21 miles from Devens, MA)
- 3 days ago
service skills Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress Demonstrated proactivity, flexibility, adaptability and multi-tasking...
Inside Sales/Customer Service Representative
- Marlborough, MA (13 miles from Devens, MA)
- 5 days ago
- Marlborough, MA (13 miles from Devens, MA)
- 5 days ago
un Inside Sales/Customer Service Representative (Marlborough) Leamar Industries compensation: Base Pay + Commission employment type: experience level: mid level job title: Inside Sales/Customer Service...
- Burlington, MA (20 miles from Devens, MA)
- 5 days ago
- Burlington, MA (20 miles from Devens, MA)
- 5 days ago
Our client, a leader in e-commerce solutions, is seeking a Customer Service Associate to join their team....
Customer Service Representative
- Chelmsford, MA (13 miles from Devens, MA)
- 6 days ago
- Chelmsford, MA (13 miles from Devens, MA)
- 6 days ago
Hospitals, emergency medical services (EMS), and others trust them to provide high-quality products and exceptional customer service....
- Worcester, MA (21 miles from Devens, MA)
- 6 days ago
- Worcester, MA (21 miles from Devens, MA)
- 6 days ago
Customer Service, Call Center, Data Entry, and/or Insurance experience preferred. Demonstrated professional telephone etiquette....
Demographic Data for Devens, MA
Moving to Devens, MA? Find some basic demographic data about Devens, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Devens, MA
Highest Education Level
Customer Services in Devens, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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