Customer Service Jobs in Everett, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 123 Jobs
TJocelyne Counseling and Consulting Clinic

Client Service Representative

We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...

Customer Service Associate

  • Rockland, MA (20 miles from Everett, MA)
  • 2 hours ago
  • Rockland, MA (20 miles from Everett, MA)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Sales (Work From Home)

  • Cambridge, MA (4 miles from Everett, MA)
  • 3 hours ago
  • Cambridge, MA (4 miles from Everett, MA)
  • 3 hours ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Remote Work

Weekend Customer Service Associate

  • Newton, MA (7 miles from Everett, MA)
  • 3 hours ago
  • Newton, MA (7 miles from Everett, MA)
  • 3 hours ago

The role of the Customer Service Associate is to complete customer interaction pleasantly and courteously....

Customer Service Representative (in office)

  • Boston, MA (3 miles from Everett, MA)
  • 14 hours ago
  • Boston, MA (3 miles from Everett, MA)
  • 14 hours ago

MTM Transit looking for a Full Time Customer Service Representative to join our team in Boston, MA....

Pharmacy Customer Service Associate

  • Stoughton, MA (20 miles from Everett, MA)
  • 15 hours ago
  • Stoughton, MA (20 miles from Everett, MA)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Hingham, MA (18 miles from Everett, MA)
  • 15 hours ago
  • Hingham, MA (18 miles from Everett, MA)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Commercial Lines Customer Service Representative

  • Woburn, MA (7 miles from Everett, MA)
  • 18 hours ago
  • Woburn, MA (7 miles from Everett, MA)
  • 18 hours ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Dispensary Associate (Part-Time) - Mayflower Dispensary (Allston)

  • Boston, MA (3 miles from Everett, MA)
  • 1 day ago
  • Boston, MA (3 miles from Everett, MA)
  • 1 day ago

Who We Are: iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next...

Customer Service Representative

  • Beverly, MA (14 miles from Everett, MA)
  • 1 day ago
  • Beverly, MA (14 miles from Everett, MA)
  • 1 day ago

The successful person will have a minimum of five years experience from a manufacturing/distribution environment in an inside sales, product support, order fulfillment or technical customer service...

Customer Service Representative

  • Wilmington, MA (12 miles from Everett, MA)
  • 1 day ago
  • Wilmington, MA (12 miles from Everett, MA)
  • 1 day ago

This is a Full-Time Position RESPONSIBILITIES Provide outstanding customer service on all calls and online inquiries....

Customer Service Associate

  • Methuen, MA (23 miles from Everett, MA)
  • 2 days ago
  • Methuen, MA (23 miles from Everett, MA)
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative - Land Rover Rockland

  • Rockland, MA (20 miles from Everett, MA)
  • 2 days ago
  • Rockland, MA (20 miles from Everett, MA)
  • 2 days ago

Overview Land Rover Rockland is part of the fast-growing Group 1 Automotive, a leader in automotive retail, and we are looking to add a qualified Customer Service Representative to our team....

Customer Service Representative (Healthcare)

  • Boston, MA (3 miles from Everett, MA)
  • 2 days ago
  • Boston, MA (3 miles from Everett, MA)
  • 2 days ago

TEKsystems Customer Service Representative (Healthcare) in Boston , Massachusetts Hiring an on site Call Center Representative for a large DME (Durable Medical Equipment) company Boston, MA M - F First...

Amazon Locker+ Customer Service Associate

  • Boston, MA (3 miles from Everett, MA)
  • 4 days ago
  • Boston, MA (3 miles from Everett, MA)
  • 4 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Demographic Data for Everett, MA

Moving to Everett, MA? Find some basic demographic data about Everett, MA below.

Local
National
49,075
855
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Everett, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Everett, MA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Everett, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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