Customer Service Jobs in Fairhaven, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- South Dartmouth, MA (7 miles from Fairhaven, MA)
- 15 hours ago
- South Dartmouth, MA (7 miles from Fairhaven, MA)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- New Bedford, MA (3 miles from Fairhaven, MA)
- 1 day ago
- New Bedford, MA (3 miles from Fairhaven, MA)
- 1 day ago
(FOC) Customer Service Representativeswork in a fast-paced environment answering inbound and making outboundcalls....
- Mashpee, MA (19 miles from Fairhaven, MA)
- 1 day ago
- Mashpee, MA (19 miles from Fairhaven, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Falmouth, MA (13 miles from Fairhaven, MA)
- 2 days ago
- Falmouth, MA (13 miles from Fairhaven, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative/Technical Support
- New Bedford, MA (3 miles from Fairhaven, MA)
- 4 days ago
- New Bedford, MA (3 miles from Fairhaven, MA)
- 4 days ago
un Customer Service Representative/Technical Support (New Bedford) compensation: $20.00 employment type: experience level: mid level job title: Customer Service Representative/Technical Support We are...
- Taunton, MA (23 miles from Fairhaven, MA)
- 5 days ago
- Taunton, MA (23 miles from Fairhaven, MA)
- 5 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
- Fall River, MA (14 miles from Fairhaven, MA)
- 5 days ago
- Fall River, MA (14 miles from Fairhaven, MA)
- 5 days ago
Bringing our love of food to families for five generations! Blount Fine Foods is a family-owned and operated manufacturer, marketer, and developer of premium fresh prepared foods. We are an...
Customer Service Representative
- Bourne, MA (15 miles from Fairhaven, MA)
- 15 days ago
- Bourne, MA (15 miles from Fairhaven, MA)
- 15 days ago
service and sales personnel Qualifications....
Customer Service Representative - Leach AH
- Mashpee, MA (19 miles from Fairhaven, MA)
- 17 days ago
- Mashpee, MA (19 miles from Fairhaven, MA)
- 17 days ago
We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service, and would love for you to join us today!...
Equine Hospital Client Service Representative and Pharmacy Assistant
- Plympton, MA (23 miles from Fairhaven, MA)
- 17 days ago
- Plympton, MA (23 miles from Fairhaven, MA)
- 17 days ago
Equine Hospital Client Service Representative & Pharmacy Assistant Are you passionate about customer service and equine care?...
LP Customer Service Associate I
- Raynham, MA (23 miles from Fairhaven, MA)
- 18 days ago
- Raynham, MA (23 miles from Fairhaven, MA)
- 18 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Dispensary Associate-PT (New Bedford)
- New Bedford, MA (3 miles from Fairhaven, MA)
- 24 days ago
- New Bedford, MA (3 miles from Fairhaven, MA)
- 24 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Savers / Value Village Careers - Customer Service Associate
- Plymouth, MA (20 miles from Fairhaven, MA)
- 60+ days ago
- Plymouth, MA (20 miles from Fairhaven, MA)
- 60+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Customer Service Representative
- Taunton, MA (23 miles from Fairhaven, MA)
- 27 days ago
- Taunton, MA (23 miles from Fairhaven, MA)
- 27 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Summer Customer Relations Specialist
- Bridgewater, MA (24 miles from Fairhaven, MA)
- 30+ days ago
- Bridgewater, MA (24 miles from Fairhaven, MA)
- 30+ days ago
Previous customer service and/or office experience and familiarity with the campus is preferred. Physical Demands Typical office clerical and phone work....
Demographic Data for Fairhaven, MA
Moving to Fairhaven, MA? Find some basic demographic data about Fairhaven, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Fairhaven, MA
Highest Education Level
Customer Services in Fairhaven, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »