Customer Service Jobs in Falmouth, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- South Dartmouth, MA (18 miles from Falmouth, MA)
- 8 hours ago
- South Dartmouth, MA (18 miles from Falmouth, MA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Airport Customer Service Agent - MVY
- Vineyard Haven, MA (11 miles from Falmouth, MA)
- 4 days ago
- Vineyard Haven, MA (11 miles from Falmouth, MA)
- 4 days ago
, P.M. shift Requirements and Description Summary Unifi Customer Service Agents are the first line of defense for our customers!...
Inside Sales/Customer Service Representative
- Barnstable, MA (18 miles from Falmouth, MA)
- 5 days ago
- Barnstable, MA (18 miles from Falmouth, MA)
- 5 days ago
un Inside Sales/Customer Service Representative (Hyannis) LMI Stone Supply LLC compensation: Base Pay + Commission employment type: experience level: mid level job title: Inside Sales/Customer Service...
Customer Service Associate - Temporary
- New Bedford, MA (16 miles from Falmouth, MA)
- 7 days ago
- New Bedford, MA (16 miles from Falmouth, MA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- South Yarmouth, MA (23 miles from Falmouth, MA)
- 12 days ago
- South Yarmouth, MA (23 miles from Falmouth, MA)
- 12 days ago
Customer Service Representative in South Yarmouth , Massachusetts We are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Part Time Customer Service and Sales Associate
- Dartmouth, MA (19 miles from Falmouth, MA)
- 13 days ago
- Dartmouth, MA (19 miles from Falmouth, MA)
- 13 days ago
Id : 30878, Title : Part Time Customer Service and Sales Associate, Category : Operations, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...361, ExternalPostedStartDate : 2025-02-26T22:...
Customer Relations Specialist/Acct Rec.
- Barnstable, MA (18 miles from Falmouth, MA)
- 13 days ago
- Barnstable, MA (18 miles from Falmouth, MA)
- 13 days ago
What we are Looking for: 2+ years of customer service Strong communication & customer service skills are a MUST Ability to multitask CRM /Smartsheet?...
Customer Service Representative
- Barnstable, MA (18 miles from Falmouth, MA)
- 15 days ago
- Barnstable, MA (18 miles from Falmouth, MA)
- 15 days ago
help fill a Customer Service Representative Role....
Customer Service Representative
- New Bedford, MA (16 miles from Falmouth, MA)
- 16 days ago
- New Bedford, MA (16 miles from Falmouth, MA)
- 16 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Associate
- Hyannis, MA (17 miles from Falmouth, MA)
- 28 days ago
- Hyannis, MA (17 miles from Falmouth, MA)
- 28 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Savers / Value Village Careers - Customer Service Associate
- Plymouth, MA (20 miles from Falmouth, MA)
- 30+ days ago
- Plymouth, MA (20 miles from Falmouth, MA)
- 30+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Customer Assistance Representative - Hyannis
- Hyannis, MA (17 miles from Falmouth, MA)
- 90+ days ago
- Hyannis, MA (17 miles from Falmouth, MA)
- 90+ days ago
The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...
Demographic Data for Falmouth, MA
Moving to Falmouth, MA? Find some basic demographic data about Falmouth, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Falmouth, MA
Highest Education Level
Customer Services in Falmouth, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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