Customer Service Jobs in Falmouth, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- South Dartmouth, MA (18 miles from Falmouth, MA)
- 1 day ago
- South Dartmouth, MA (18 miles from Falmouth, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- New Bedford, MA (16 miles from Falmouth, MA)
- 1 day ago
- New Bedford, MA (16 miles from Falmouth, MA)
- 1 day ago
(FOC) Customer Service Representativeswork in a fast-paced environment answering inbound and making outboundcalls....
- Mashpee, MA (7 miles from Falmouth, MA)
- 2 days ago
- Mashpee, MA (7 miles from Falmouth, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative/Technical Support
- New Bedford, MA (16 miles from Falmouth, MA)
- 4 days ago
- New Bedford, MA (16 miles from Falmouth, MA)
- 4 days ago
un Customer Service Representative/Technical Support (New Bedford) compensation: $20.00 employment type: experience level: mid level job title: Customer Service Representative/Technical Support We are...
Amazon Locker+ Customer Service Associate
- Marstons Mills, MA (12 miles from Falmouth, MA)
- 8 days ago
- Marstons Mills, MA (12 miles from Falmouth, MA)
- 8 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Amazon Locker+ Customer Service Associate
- Barnstable, MA (18 miles from Falmouth, MA)
- 13 days ago
- Barnstable, MA (18 miles from Falmouth, MA)
- 13 days ago
Amazon Locker+ Customer Returns Associate Job Overview You're on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Bourne, MA (10 miles from Falmouth, MA)
- 15 days ago
- Bourne, MA (10 miles from Falmouth, MA)
- 15 days ago
service and sales personnel Qualifications....
LP Customer Service Associate I
- Hyannis, MA (17 miles from Falmouth, MA)
- 17 days ago
- Hyannis, MA (17 miles from Falmouth, MA)
- 17 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative - Leach AH
- Mashpee, MA (7 miles from Falmouth, MA)
- 17 days ago
- Mashpee, MA (7 miles from Falmouth, MA)
- 17 days ago
We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service, and would love for you to join us today!...
Dispensary Associate-PT (New Bedford)
- New Bedford, MA (16 miles from Falmouth, MA)
- 24 days ago
- New Bedford, MA (16 miles from Falmouth, MA)
- 24 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Savers / Value Village Careers - Customer Service Associate
- Plymouth, MA (20 miles from Falmouth, MA)
- 60+ days ago
- Plymouth, MA (20 miles from Falmouth, MA)
- 60+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Customer Assistance Representative - Hyannis
- Barnstable, MA (18 miles from Falmouth, MA)
- 27 days ago
- Barnstable, MA (18 miles from Falmouth, MA)
- 27 days ago
The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...
Customer Service Representative
- Barnstable, MA (18 miles from Falmouth, MA)
- 28 days ago
- Barnstable, MA (18 miles from Falmouth, MA)
- 28 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - UniFirst
- Sandwich, MA (12 miles from Falmouth, MA)
- 30+ days ago
- Sandwich, MA (12 miles from Falmouth, MA)
- 30+ days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Demographic Data for Falmouth, MA
Moving to Falmouth, MA? Find some basic demographic data about Falmouth, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Falmouth, MA
Highest Education Level
Customer Services in Falmouth, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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