Customer Service Jobs in Gardner, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Amazon Locker+ Customer Service Associate
- Ayer, MA (21 miles from Gardner, MA)
- 16 hours ago
- Ayer, MA (21 miles from Gardner, MA)
- 16 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Milford, NH (22 miles from Gardner, MA)
- 1 day ago
- Milford, NH (22 miles from Gardner, MA)
- 1 day ago
Store 4707236: 792 Elm St, Milford, New Hampshire 03055 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Worcester, MA (24 miles from Gardner, MA)
- 1 day ago
- Worcester, MA (24 miles from Gardner, MA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Milford, NH (22 miles from Gardner, MA)
- 1 day ago
- Milford, NH (22 miles from Gardner, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Worcester, MA (24 miles from Gardner, MA)
- 5 days ago
- Worcester, MA (24 miles from Gardner, MA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Savers / Value Village Careers - Customer Service Associate
- Worcester, MA (24 miles from Gardner, MA)
- 6 days ago
- Worcester, MA (24 miles from Gardner, MA)
- 6 days ago
We are hiring for both Full Time and Part Time Customer Service Associate The opportunity to celebrate uniqueness....
Customer Service Representative - Join Fast
- Worcester, MA (24 miles from Gardner, MA)
- 7 days ago
- Worcester, MA (24 miles from Gardner, MA)
- 7 days ago
un Customer Service Representative - Join Fast compensation: To be discussed....
Customer Service Representative
- Worcester, MA (24 miles from Gardner, MA)
- 11 days ago
- Worcester, MA (24 miles from Gardner, MA)
- 11 days ago
Customer Service Representative Worcester, MA, USA Req #7375 Tuesday, April 29, 2025 D&W Diesel, Inc. is looking to hire an experienced Customer Service/Inside Sales Representative for our Worcester...
- Worcester, MA (24 miles from Gardner, MA)
- 19 days ago
- Worcester, MA (24 miles from Gardner, MA)
- 19 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Representative I, RMV - Central District
- Worcester, MA (24 miles from Gardner, MA)
- 22 days ago
- Worcester, MA (24 miles from Gardner, MA)
- 22 days ago
Duties and Responsibilities This position will follow a Tuesday through Saturday work schedule. Interact with customers to respond to inquiries and complaints. Issues licenses, identification...
BYRAM HEALTHCARE Customer Service Representative, Associate
- Worcester, MA (24 miles from Gardner, MA)
- 23 days ago
- Worcester, MA (24 miles from Gardner, MA)
- 23 days ago
Consistently meet required Key Performance Indicators (KPIs) Perform other duties as required Qualifying Experience High School Diploma or equivalent required 1-2 years of customer service experience...
Customer Service Representative
- Fitchburg, MA (9 miles from Gardner, MA)
- 23 days ago
- Fitchburg, MA (9 miles from Gardner, MA)
- 23 days ago
Prior customer service experience preferred....
Customer Service Representative
- Spencer, MA (23 miles from Gardner, MA)
- 28 days ago
- Spencer, MA (23 miles from Gardner, MA)
- 28 days ago
Job Summary Our client, a manufacturing company in Spencer, MA is seeking a Customer Service Representative....
Veterinary Client Service Representative
- Holden, MA (18 miles from Gardner, MA)
- 30+ days ago
- Holden, MA (18 miles from Gardner, MA)
- 30+ days ago
At least 6 months of customer service experience. Veterinary hospital experience is preferred, however not required....
TEMPORARY - Customer Service Representative
- Templeton, MA (5 miles from Gardner, MA)
- 45+ days ago
- Templeton, MA (5 miles from Gardner, MA)
- 45+ days ago
COPY LINK link Adecco is searching for a TEMPORARY Customer Service Representative in Templeton!...
Demographic Data for Gardner, MA
Moving to Gardner, MA? Find some basic demographic data about Gardner, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Gardner, MA
Highest Education Level
Customer Services in Gardner, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »