Customer Service Jobs in Greenfield, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Amherst, MA (19 miles from Greenfield, MA)
- moments ago
- Amherst, MA (19 miles from Greenfield, MA)
- moments ago
TNG123 #LI-MW1 Customer Service Representative Amherst, Massachusetts, 01002 Perm 40,000/year...
Lead Customer Service Representative, Full or Part Time
- South Deerfield, MA (11 miles from Greenfield, MA)
- 2 days ago
- South Deerfield, MA (11 miles from Greenfield, MA)
- 2 days ago
Store 4707509: 1 Greenfield Rd, S Deerfield, Massachusetts 01373 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- South Deerfield, MA (11 miles from Greenfield, MA)
- 2 days ago
- South Deerfield, MA (11 miles from Greenfield, MA)
- 2 days ago
Store 4707509: 1 Greenfield Rd, S Deerfield, Massachusetts 01373 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Hadley, MA (19 miles from Greenfield, MA)
- 15 days ago
- Hadley, MA (19 miles from Greenfield, MA)
- 15 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Riverbend Animal Hospital is looking to add a compassionate and skilled Client...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Hadley, MA (19 miles from Greenfield, MA)
- 18 days ago
- Hadley, MA (19 miles from Greenfield, MA)
- 18 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative
- Whately, MA (13 miles from Greenfield, MA)
- 29 days ago
- Whately, MA (13 miles from Greenfield, MA)
- 29 days ago
Store 4707508: 1 Sunderland Rd, Whately, Massachusetts 01093 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4707510: 223 Mohawk Tr, Greenfield, Massachusetts 01301 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
- Wilmington, VT (22 miles from Greenfield, MA)
- 45+ days ago
- Wilmington, VT (22 miles from Greenfield, MA)
- 45+ days ago
Customer Service Associate at Walgreens in WILMINGTON, Vermont, United States Job Description Job Description: + Models and delivers a distinctive and delightful customer experience. + Registers sales...
Demographic Data for Greenfield, MA
Moving to Greenfield, MA? Find some basic demographic data about Greenfield, MA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Greenfield, MA
Highest Education Level
Customer Services in Greenfield, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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