Customer Service Jobs in Hanover, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (10 miles from Hanover, MA)
- 10 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (10 miles from Hanover, MA)
- 10 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Retail Customer Service Associate Part Time
- Stoughton, MA (12 miles from Hanover, MA)
- 6 days ago
- Stoughton, MA (12 miles from Hanover, MA)
- 6 days ago
service to members....
Amazon Locker+ Customer Service Associate
- Newtonville, MA (23 miles from Hanover, MA)
- 2 hours ago
- Newtonville, MA (23 miles from Hanover, MA)
- 2 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative (Hybrid) Job Boston, MA
- Boston, MA (19 miles from Hanover, MA)
- 5 hours ago
- Boston, MA (19 miles from Hanover, MA)
- 5 hours ago
Apply Now Why Youll Love This Job We are currently seeking a highly motivated and skilled Customer Service Representative to join our team....
Call Center Customer Service Representative (Temporary)
- Brockton, MA (10 miles from Hanover, MA)
- 10 hours ago
- Brockton, MA (10 miles from Hanover, MA)
- 10 hours ago
Job Description: We are looking for a Customer Service Representative to provide temporary coverage on our team....
Customer Service Representative
- Canton, MA (14 miles from Hanover, MA)
- 10 hours ago
- Canton, MA (14 miles from Hanover, MA)
- 10 hours ago
Customer Service Representative (boston: south shore) Beacon Hill Staffing Group compensation: $20 - $21 per hour employment type: job title: Customer Service Representative Our client, a security services...
Customer Service Representative - Remote
- Boston, MA (19 miles from Hanover, MA)
- 10 hours ago
- Boston, MA (19 miles from Hanover, MA)
- 10 hours ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote Work- Braintree, MA (9 miles from Hanover, MA)
- 14 hours ago
- Braintree, MA (9 miles from Hanover, MA)
- 14 hours ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Associate - Temporary
- Everett, MA (22 miles from Hanover, MA)
- 23 hours ago
- Everett, MA (22 miles from Hanover, MA)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Needham, MA (22 miles from Hanover, MA)
- 1 day ago
- Needham, MA (22 miles from Hanover, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Mansfield, MA (20 miles from Hanover, MA)
- 1 day ago
- Mansfield, MA (20 miles from Hanover, MA)
- 1 day ago
We have an excellent opportunity for a Customer Service Representative in our Mansfield Distribution Center....
Client Service Representative, National Accounts
- Boston, MA (19 miles from Hanover, MA)
- 1 day ago
- Boston, MA (19 miles from Hanover, MA)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Representative I, RMV - Metro District
- Braintree, MA (9 miles from Hanover, MA)
- 2 days ago
- Braintree, MA (9 miles from Hanover, MA)
- 2 days ago
Duties and Responsibilities This position will follow a Tuesday through Saturday work schedule. Interact with customers to respond to inquiries and complaints. Issues licenses, identification...
Customer Service Representative
- Westwood, MA (19 miles from Hanover, MA)
- 2 days ago
- Westwood, MA (19 miles from Hanover, MA)
- 2 days ago
Store - BOS-WESTWOOD, MA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Norwood, MA (18 miles from Hanover, MA)
- 4 days ago
- Norwood, MA (18 miles from Hanover, MA)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Hanover, MA
Moving to Hanover, MA? Find some basic demographic data about Hanover, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hanover, MA
Highest Education Level
Customer Services in Hanover, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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