Customer Service Jobs in Haverhill, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Manchester, NH (24 miles from Haverhill, MA)
- 30+ days ago
- Manchester, NH (24 miles from Haverhill, MA)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Experience Associate, Mall at Rockingham Park - Full Time
- Salem, NH (8 miles from Haverhill, MA)
- 2 hours ago
- Salem, NH (8 miles from Haverhill, MA)
- 2 hours ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Retail Customer Experience Associate, Fox Run - Full Time
- Newington, NH (22 miles from Haverhill, MA)
- 2 hours ago
- Newington, NH (22 miles from Haverhill, MA)
- 2 hours ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative - Sales (Work From Home)
- Salem, NH (8 miles from Haverhill, MA)
- 3 hours ago
- Salem, NH (8 miles from Haverhill, MA)
- 3 hours ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Remote WorkCustomer Service Associate Salem & Portsmouth-NH
- Portsmouth, NH (22 miles from Haverhill, MA)
- 11 hours ago
- Portsmouth, NH (22 miles from Haverhill, MA)
- 11 hours ago
Customer Service Associate Salem and Portsmouth, NH Location: Salem, NH and Portsmouth, NH Salary: Base pay up to $16.00/hr ($17.00/hr if bilingual) | On average, earn between $22.00 - $27.00 per hour...
- Stoneham, MA (22 miles from Haverhill, MA)
- 16 hours ago
- Stoneham, MA (22 miles from Haverhill, MA)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Commercial Lines Customer Service Representative
- Woburn, MA (21 miles from Haverhill, MA)
- 18 hours ago
- Woburn, MA (21 miles from Haverhill, MA)
- 18 hours ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Customer Service Representative
- Beverly, MA (18 miles from Haverhill, MA)
- 1 day ago
- Beverly, MA (18 miles from Haverhill, MA)
- 1 day ago
The successful person will have a minimum of five years experience from a manufacturing/distribution environment in an inside sales, product support, order fulfillment or technical customer service...
Customer Service Representative
- Wilmington, MA (16 miles from Haverhill, MA)
- 1 day ago
- Wilmington, MA (16 miles from Haverhill, MA)
- 1 day ago
This is a Full-Time Position RESPONSIBILITIES Provide outstanding customer service on all calls and online inquiries....
- Manchester, NH (24 miles from Haverhill, MA)
- 1 day ago
- Manchester, NH (24 miles from Haverhill, MA)
- 1 day ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative Contract Manufacturer
- Tyngsboro, MA (21 miles from Haverhill, MA)
- 2 days ago
- Tyngsboro, MA (21 miles from Haverhill, MA)
- 2 days ago
Customer Service Representative - Contract Manufacturer A leading CNC manufacturing and assembly company is currently seeking for a Customer Service Representative....
Customer Service Associate - Temporary
- Exeter, NH (11 miles from Haverhill, MA)
- 2 days ago
- Exeter, NH (11 miles from Haverhill, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Methuen, MA (7 miles from Haverhill, MA)
- 2 days ago
- Methuen, MA (7 miles from Haverhill, MA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Specialist
- Seabrook, NH (11 miles from Haverhill, MA)
- 2 days ago
- Seabrook, NH (11 miles from Haverhill, MA)
- 2 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Pharmacy Customer Service Associate
- Tewksbury, MA (15 miles from Haverhill, MA)
- 2 days ago
- Tewksbury, MA (15 miles from Haverhill, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Haverhill, MA
Moving to Haverhill, MA? Find some basic demographic data about Haverhill, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Haverhill, MA
Highest Education Level
Customer Services in Haverhill, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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