Customer Service Jobs in Holyoke, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Enfield, CT (16 miles from Holyoke, MA)
- 21 hours ago
- Enfield, CT (16 miles from Holyoke, MA)
- 21 hours ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Springfield, MA (8 miles from Holyoke, MA)
- 1 day ago
- Springfield, MA (8 miles from Holyoke, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Chicopee, MA (4 miles from Holyoke, MA)
- 2 days ago
- Chicopee, MA (4 miles from Holyoke, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Hadley, MA (9 miles from Holyoke, MA)
- 4 days ago
- Hadley, MA (9 miles from Holyoke, MA)
- 4 days ago
Manager wants to see candidates with a strong customer service background with phone experience. Many industries are fine such as insurance agents, customer service rep, etc....
Call Center Customer Service Representative
- Westfield, MA (7 miles from Holyoke, MA)
- 5 days ago
- Westfield, MA (7 miles from Holyoke, MA)
- 5 days ago
ESSENTIAL FUNCTIONS Meet or exceed established customer service standards....
- Agawam, MA (10 miles from Holyoke, MA)
- 6 days ago
- Agawam, MA (10 miles from Holyoke, MA)
- 6 days ago
Key Accountabilities: Client Service - 50% Handles complex client issues while executing excellent customer service principles....
- Easthampton, MA (6 miles from Holyoke, MA)
- 12 days ago
- Easthampton, MA (6 miles from Holyoke, MA)
- 12 days ago
Responsible for meeting or exceeding customer service standards that are set forth by the department and/or bank....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Amherst, MA (14 miles from Holyoke, MA)
- 14 days ago
- Amherst, MA (14 miles from Holyoke, MA)
- 14 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
- Enfield, CT (16 miles from Holyoke, MA)
- 14 days ago
- Enfield, CT (16 miles from Holyoke, MA)
- 14 days ago
Your challenges Provide order support via phone to all customers and the Eppendorf Sales Force for information such as; delivery status estimated ship dates stock levels shipping estimates...
Customer Service Representative
- West Springfield, MA (6 miles from Holyoke, MA)
- 15 days ago
- West Springfield, MA (6 miles from Holyoke, MA)
- 15 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Success Representative
- Montague, MA (23 miles from Holyoke, MA)
- 18 days ago
- Montague, MA (23 miles from Holyoke, MA)
- 18 days ago
TURNERS FALLS Customer Service Representative Are you a people-person with a knack for building meaningful relationships?...
Customer Service Representative/Lot Attendant
- Chicopee, MA (4 miles from Holyoke, MA)
- 19 days ago
- Chicopee, MA (4 miles from Holyoke, MA)
- 19 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Northampton, MA (7 miles from Holyoke, MA)
- 23 days ago
- Northampton, MA (7 miles from Holyoke, MA)
- 23 days ago
People Customers Trust The Customer Service Representative is responsible for providing superior service to customers....
Sr Customer Service Representative
- Northampton, MA (7 miles from Holyoke, MA)
- 23 days ago
- Northampton, MA (7 miles from Holyoke, MA)
- 23 days ago
May provide direction and support to other customer service representatives and/or provide back up to Customer Service Manager as needed....
Customer Service Representative - FT
- Windsor Locks, CT (20 miles from Holyoke, MA)
- 28 days ago
- Windsor Locks, CT (20 miles from Holyoke, MA)
- 28 days ago
service....
Demographic Data for Holyoke, MA
Moving to Holyoke, MA? Find some basic demographic data about Holyoke, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Holyoke, MA
Highest Education Level
Customer Services in Holyoke, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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