Customer Service Jobs in Holyoke, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Agawam, MA (10 miles from Holyoke, MA)
- 2 hours ago
- Agawam, MA (10 miles from Holyoke, MA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative (Onsite)
- Springfield, MA (8 miles from Holyoke, MA)
- 1 day ago
- Springfield, MA (8 miles from Holyoke, MA)
- 1 day ago
Job title: Client Service Representative Reports to: Client Manager Classification: Hourly, Non-Exempt Location: Onsite, Massachusetts Salary: $14 - $18 Starting pay varies based on location and...
- Northampton, MA (7 miles from Holyoke, MA)
- 1 day ago
- Northampton, MA (7 miles from Holyoke, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Springfield, MA (8 miles from Holyoke, MA)
- 3 days ago
- Springfield, MA (8 miles from Holyoke, MA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
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Customer Service Associate - Temporary
- Ware, MA (19 miles from Holyoke, MA)
- 3 days ago
- Ware, MA (19 miles from Holyoke, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Airport customer service Agent-BDL -UA
- Windsor Locks, CT (20 miles from Holyoke, MA)
- 3 days ago
- Windsor Locks, CT (20 miles from Holyoke, MA)
- 3 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service Representative
- East Windsor, CT (22 miles from Holyoke, MA)
- 5 days ago
- East Windsor, CT (22 miles from Holyoke, MA)
- 5 days ago
Customer Service Representative Call Center & Customer Service $ 20 / Hour location_on East Windsor, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Customer Service Representative
- Westfield, MA (7 miles from Holyoke, MA)
- 14 days ago
- Westfield, MA (7 miles from Holyoke, MA)
- 14 days ago
Qualifications Customer Service Representatives, Customer Support, and Customer Experience skills Ability to create and maintain customer satisfaction Excellent customer service skills Strong communication...
Customer Service Representative
- Amherst, MA (14 miles from Holyoke, MA)
- 18 days ago
- Amherst, MA (14 miles from Holyoke, MA)
- 18 days ago
TNG123 #LI-MW1 Customer Service Representative Amherst, Massachusetts, 01002 Perm 40,000/year...
- Enfield, CT (16 miles from Holyoke, MA)
- 19 days ago
- Enfield, CT (16 miles from Holyoke, MA)
- 19 days ago
Process Adherence, Metrics, & Compliance & Continuous Improvement Follow standard operating procedures (SOPs), work instructions, and customer service guidelines....
Lead Customer Service Representative, Full or Part Time
- South Deerfield, MA (16 miles from Holyoke, MA)
- 20 days ago
- South Deerfield, MA (16 miles from Holyoke, MA)
- 20 days ago
Store 4707509: 1 Greenfield Rd, S Deerfield, Massachusetts 01373 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- South Deerfield, MA (16 miles from Holyoke, MA)
- 20 days ago
- South Deerfield, MA (16 miles from Holyoke, MA)
- 20 days ago
Store 4707509: 1 Greenfield Rd, S Deerfield, Massachusetts 01373 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Supervisor
- Chicopee, MA (4 miles from Holyoke, MA)
- 21 days ago
- Chicopee, MA (4 miles from Holyoke, MA)
- 21 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Enfield, CT (16 miles from Holyoke, MA)
- 21 days ago
- Enfield, CT (16 miles from Holyoke, MA)
- 21 days ago
The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business....
Customer Service Representative (CSR)
- Windsor Locks, CT (20 miles from Holyoke, MA)
- 22 days ago
- Windsor Locks, CT (20 miles from Holyoke, MA)
- 22 days ago
Join Aiello Home Services - Where Your Career in Customer Service Thrives!Are you a customer service professional looking to grow with a company that values your skills and dedication?...
Demographic Data for Holyoke, MA
Moving to Holyoke, MA? Find some basic demographic data about Holyoke, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Holyoke, MA
Highest Education Level
Customer Services in Holyoke, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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