Customer Service Jobs in Hopkinton, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Morning & Lunch Shift
- Marlborough, MA (8 miles from Hopkinton, MA)
- moments ago
- Marlborough, MA (8 miles from Hopkinton, MA)
- moments ago
As the name suggests, your main priority is to provide great customer service....
- Brookline, MA (21 miles from Hopkinton, MA)
- 8 hours ago
- Brookline, MA (21 miles from Hopkinton, MA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Bellingham, MA (10 miles from Hopkinton, MA)
- 8 hours ago
- Bellingham, MA (10 miles from Hopkinton, MA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Job Franklin, MA
- Franklin, MA (11 miles from Hopkinton, MA)
- 11 hours ago
- Franklin, MA (11 miles from Hopkinton, MA)
- 11 hours ago
Apply for FYZICALs Customer Service Representative job opening today!...
Customer Service Representative
- Woonsocket, RI (15 miles from Hopkinton, MA)
- 16 hours ago
- Woonsocket, RI (15 miles from Hopkinton, MA)
- 16 hours ago
Salary Not Available Position range in Rhode Island $34k - $51k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Woonsocket, RI - 02895 Positions...
- Marlborough, MA (8 miles from Hopkinton, MA)
- 17 hours ago
- Marlborough, MA (8 miles from Hopkinton, MA)
- 17 hours ago
Service Associate Entry Level Customer Service Associate-part-time (Marlborough) AJ Antico $18.00+/hour part-time Customer Service Associate-part-time Job Overview AJ Antico is the leading irrigation...
Customer Service Representative
- Attleboro, MA (23 miles from Hopkinton, MA)
- 1 day ago
- Attleboro, MA (23 miles from Hopkinton, MA)
- 1 day ago
Sensata is currently seeking a Customer Service Representative to join our growing team of Aerospace professionals....
Customer Service Representative- Food Manufacturing
- Worcester, MA (14 miles from Hopkinton, MA)
- 1 day ago
- Worcester, MA (14 miles from Hopkinton, MA)
- 1 day ago
service experience including transportation planning and working with 3PL service providers Experience in food manufacturing as well as retail and foodservice distribution channels preferred Strong...
Customer Service Representative - Attleboro, MA (Part-Time)
- Attleboro, MA (23 miles from Hopkinton, MA)
- 1 day ago
- Attleboro, MA (23 miles from Hopkinton, MA)
- 1 day ago
Experience A minimum of two (2) years of customer service or retail experience...
Customer Service Associate - Temporary
- Norfolk, MA (12 miles from Hopkinton, MA)
- 1 day ago
- Norfolk, MA (12 miles from Hopkinton, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Job
- Franklin, MA (11 miles from Hopkinton, MA)
- 2 days ago
- Franklin, MA (11 miles from Hopkinton, MA)
- 2 days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
- Worcester, MA (14 miles from Hopkinton, MA)
- 3 days ago
- Worcester, MA (14 miles from Hopkinton, MA)
- 3 days ago
service skills Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress Demonstrated proactivity, flexibility, adaptability and multi-tasking...
Customer Service Representative per diem
- Newton, MA (19 miles from Hopkinton, MA)
- 5 days ago
- Newton, MA (19 miles from Hopkinton, MA)
- 5 days ago
No Experience customer service experience 0-1 year preferred Knowledge, Skills & Abilities Proven customer support experience or experience as a client service representative....
Inside Sales/Customer Service Representative
- Marlborough, MA (8 miles from Hopkinton, MA)
- 5 days ago
- Marlborough, MA (8 miles from Hopkinton, MA)
- 5 days ago
un Inside Sales/Customer Service Representative (Marlborough) Leamar Industries compensation: Base Pay + Commission employment type: experience level: mid level job title: Inside Sales/Customer Service...
Customer service representative
- North Smithfield, RI (17 miles from Hopkinton, MA)
- 5 days ago
- North Smithfield, RI (17 miles from Hopkinton, MA)
- 5 days ago
Return to Job Search Customer service representative Are you a people person? Do you love helping others?...
Demographic Data for Hopkinton, MA
Moving to Hopkinton, MA? Find some basic demographic data about Hopkinton, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hopkinton, MA
Highest Education Level
Customer Services in Hopkinton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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