Customer Service Jobs in Lowell, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Morning & Lunch Shift
- Marlborough, MA (24 miles from Lowell, MA)
- moments ago
- Marlborough, MA (24 miles from Lowell, MA)
- moments ago
As the name suggests, your main priority is to provide great customer service....
- Boston, MA (23 miles from Lowell, MA)
- 13 days ago
- Boston, MA (23 miles from Lowell, MA)
- 13 days ago
customer service....
- Manchester, NH (24 miles from Lowell, MA)
- 30+ days ago
- Manchester, NH (24 miles from Lowell, MA)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
- Brookline, MA (24 miles from Lowell, MA)
- 8 hours ago
- Brookline, MA (24 miles from Lowell, MA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Manchester, NH (24 miles from Lowell, MA)
- 15 hours ago
- Manchester, NH (24 miles from Lowell, MA)
- 15 hours ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative Contract Manufacturer
- Tyngsboro, MA (6 miles from Lowell, MA)
- 16 hours ago
- Tyngsboro, MA (6 miles from Lowell, MA)
- 16 hours ago
Customer Service Representative - Contract Manufacturer A leading CNC manufacturing and assembly company is currently seeking for a Customer Service Representative....
- Marlborough, MA (24 miles from Lowell, MA)
- 17 hours ago
- Marlborough, MA (24 miles from Lowell, MA)
- 17 hours ago
Service Associate Entry Level Customer Service Associate-part-time (Marlborough) AJ Antico $18.00+/hour part-time Customer Service Associate-part-time Job Overview AJ Antico is the leading irrigation...
- Methuen, MA (7 miles from Lowell, MA)
- 21 hours ago
- Methuen, MA (7 miles from Lowell, MA)
- 21 hours ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Tewksbury, MA (4 miles from Lowell, MA)
- 1 day ago
- Tewksbury, MA (4 miles from Lowell, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Manchester, NH (24 miles from Lowell, MA)
- 1 day ago
- Manchester, NH (24 miles from Lowell, MA)
- 1 day ago
SUMMARY Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative (Healthcare)
- Boston, MA (23 miles from Lowell, MA)
- 1 day ago
- Boston, MA (23 miles from Lowell, MA)
- 1 day ago
TEKsystems Customer Service Representative (Healthcare) in Boston , Massachusetts Hiring an on site Call Center Representative for a large DME (Durable Medical Equipment) company Boston, MA M - F First...
Customer Service Associate - Temporary
- Tewksbury, MA (4 miles from Lowell, MA)
- 2 days ago
- Tewksbury, MA (4 miles from Lowell, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Tyngsboro, MA (6 miles from Lowell, MA)
- 2 days ago
- Tyngsboro, MA (6 miles from Lowell, MA)
- 2 days ago
Summary: Seeking a Customer Service Representative with experience in a CNC manufacturing or technical environment to manage customer interactions and order processing....
Customer Service Representative: UniClean
- Hudson, NH (9 miles from Lowell, MA)
- 2 days ago
- Hudson, NH (9 miles from Lowell, MA)
- 2 days ago
Are you a people person' who loves delivering outstanding customer service?...
- Merrimack, NH (17 miles from Lowell, MA)
- 2 days ago
- Merrimack, NH (17 miles from Lowell, MA)
- 2 days ago
If you answered yes and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Merrimack site....
Demographic Data for Lowell, MA
Moving to Lowell, MA? Find some basic demographic data about Lowell, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lowell, MA
Highest Education Level
Customer Services in Lowell, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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