Customer Service Jobs in Middleboro, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 34 Jobs
TJocelyne Counseling and Consulting Clinic

Client Service Representative

We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...

Pharmacy Customer Service Associate

  • Stoughton, MA (18 miles from Middleboro, MA)
  • 11 hours ago
  • Stoughton, MA (18 miles from Middleboro, MA)
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Norwood, MA (24 miles from Middleboro, MA)
  • 11 hours ago
  • Norwood, MA (24 miles from Middleboro, MA)
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Hingham, MA (19 miles from Middleboro, MA)
  • 11 hours ago
  • Hingham, MA (19 miles from Middleboro, MA)
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

PR 1455342/Customer Service Representative

  • Taunton, MA (10 miles from Middleboro, MA)
  • 15 hours ago
  • Taunton, MA (10 miles from Middleboro, MA)
  • 15 hours ago

now hiring Customer Service Representatives!...

Customer Service Representative

  • Stoughton, MA (18 miles from Middleboro, MA)
  • 23 hours ago
  • Stoughton, MA (18 miles from Middleboro, MA)
  • 23 hours ago

This is a Full-Time Position RESPONSIBILITIES Provide outstanding customer service on all calls and online inquiries....

Customer Service Representative

  • Taunton, MA (10 miles from Middleboro, MA)
  • 1 day ago
  • Taunton, MA (10 miles from Middleboro, MA)
  • 1 day ago

Customer Service Representative: PeopleReady of Taunton, MA is now hiring Customer Service Representatives! Apply today and you could start as soon as this week....

FT Customer Service Associate

  • Taunton, MA (10 miles from Middleboro, MA)
  • 2 days ago
  • Taunton, MA (10 miles from Middleboro, MA)
  • 2 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Customer Service Representative

  • Attleboro, MA (19 miles from Middleboro, MA)
  • 2 days ago
  • Attleboro, MA (19 miles from Middleboro, MA)
  • 2 days ago

Sensata is currently seeking a Customer Service Representative to join our growing team of Aerospace professionals....

Customer Service Representative

  • East Providence, RI (23 miles from Middleboro, MA)
  • 2 days ago
  • East Providence, RI (23 miles from Middleboro, MA)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - Land Rover Rockland

  • Rockland, MA (16 miles from Middleboro, MA)
  • 2 days ago
  • Rockland, MA (16 miles from Middleboro, MA)
  • 2 days ago

Overview Land Rover Rockland is part of the fast-growing Group 1 Automotive, a leader in automotive retail, and we are looking to add a qualified Customer Service Representative to our team....

Customer Service Representative - Attleboro, MA (Part-Time)

  • Attleboro, MA (19 miles from Middleboro, MA)
  • 2 days ago
  • Attleboro, MA (19 miles from Middleboro, MA)
  • 2 days ago

Experience A minimum of two (2) years of customer service or retail experience...

Customer Support Associate (Paid Training)

  • Weymouth, MA (21 miles from Middleboro, MA)
  • 5 days ago
  • Weymouth, MA (21 miles from Middleboro, MA)
  • 5 days ago

Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%. #LI-JF1...

Customer Service Representative

  • Taunton, MA (10 miles from Middleboro, MA)
  • 8 days ago
  • Taunton, MA (10 miles from Middleboro, MA)
  • 8 days ago

Attend training and Customer Service meetings. Performs other related duties as assigned....

Veterinary Customer Service Representative

  • Weymouth, MA (21 miles from Middleboro, MA)
  • 11 days ago
  • Weymouth, MA (21 miles from Middleboro, MA)
  • 11 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Demographic Data for Middleboro, MA

Moving to Middleboro, MA? Find some basic demographic data about Middleboro, MA below.


Local
National
24,245
572
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Middleboro, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Middleboro, MA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Middleboro, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »