Customer Service Jobs in Milford, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 83 Jobs

Customer Accounts Advisor

Dorchester, MA (24 miles from Milford, MA)
2 days ago

Dorchester, MA (24 miles from Milford, MA)
2 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Pharmacy Customer Service Associate

Wayland, MA (16 miles from Milford, MA)
5 hours ago

Wayland, MA (16 miles from Milford, MA)
5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative (Onsite)

Westwood, MA (17 miles from Milford, MA)
17 hours ago

Westwood, MA (17 miles from Milford, MA)
17 hours ago

Job title: Client Service Representative Reports to: Client Manager Classification: Hourly, Non-Exempt Location: Onsite, Massachusetts Salary: $14 - $18 Starting pay varies based on location and...

Showroom Customer Service Representative

Franklin, MA (7 miles from Milford, MA)
1 day ago

Franklin, MA (7 miles from Milford, MA)
1 day ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Representative - Manufacturing

Mansfield, MA (18 miles from Milford, MA)
1 day ago

Mansfield, MA (18 miles from Milford, MA)
1 day ago

Customer Service Representative - Manufacturing Emerson Location Mansfield Posted date 10 hours ago Minimum level N/A Employment type Full-time Job category Other The CSR (Customer Service Representative...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Natick, MA (12 miles from Milford, MA)
2 days ago

Natick, MA (12 miles from Milford, MA)
2 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Associate - Temporary

Worcester, MA (16 miles from Milford, MA)
2 days ago

Worcester, MA (16 miles from Milford, MA)
2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

North Providence, RI (21 miles from Milford, MA)
2 days ago

North Providence, RI (21 miles from Milford, MA)
2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - UniFirst

Dorchester, MA (24 miles from Milford, MA)
3 days ago

Dorchester, MA (24 miles from Milford, MA)
3 days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Customer Service Associate Representative

Newton, MA (22 miles from Milford, MA)
3 days ago

Newton, MA (22 miles from Milford, MA)
3 days ago

This is not your average customer service job - you'll work for a company that truly cares about people while helping our patients achieve happiness....

Remote Work

Clerical/Admin - Customer Service Representative - Now Hiring

Worcester, MA (16 miles from Milford, MA)
3 days ago

Worcester, MA (16 miles from Milford, MA)
3 days ago

End Date 05/12/2025 Duration 13 Week(s) Job Description Hybrid - Customer Service Representative Pride Health is hiring a Customer Service Representative for one of its clients in Massachusetts....

Customer Service Associate - Now Hiring

Providence, RI (23 miles from Milford, MA)
3 days ago

Providence, RI (23 miles from Milford, MA)
3 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. The opportunity to celebrate uniqueness....

Customer Service Representative

Pawtucket, RI (20 miles from Milford, MA)
4 days ago

Pawtucket, RI (20 miles from Milford, MA)
4 days ago

Requisition Number: 201907 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Associate Customer Service Representative

Providence, RI (23 miles from Milford, MA)
4 days ago

Providence, RI (23 miles from Milford, MA)
4 days ago

Salary Not Available Position range in Rhode Island $36k - $54k Per Year Associate Customer Service Representative Highmark Health Occupation: Customer Service Representatives Location: Providence,...

Interactive Customer Service Representative

Spencer, MA (24 miles from Milford, MA)
4 days ago

Spencer, MA (24 miles from Milford, MA)
4 days ago

Responsibilities and Accountabilities Provides efficient, effective and courteous customer service through prompt handling of transactions via the ITM video teller system....

View all 83 jobs

Demographic Data for Milford, MA

Moving to Milford, MA? Find some basic demographic data about Milford, MA below.

Median Age

Average Household Income

Home Value vs Household Income in Milford, MA

Local

National

Total Population

30,479

Number of Businesses

929

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Customer Service & Support For Customer Service Executives

Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Milford, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Milford, MA offer the following education background

High School or GED

34.9%

Bachelor's Degree

25.2%

Associate's Degree

15.9%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Milford, MA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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