Customer Service Jobs in Milford, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Framingham, MA (12 miles from Milford, MA)
- 22 days ago
- Framingham, MA (12 miles from Milford, MA)
- 22 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Woonsocket, RI (10 miles from Milford, MA)
- 7 hours ago
- Woonsocket, RI (10 miles from Milford, MA)
- 7 hours ago
Salary Not Available Position range in Rhode Island $36k - $54k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Woonsocket, RI - 02895 Positions...
F&I Customer Support Associate or Consultant
- Providence, RI (23 miles from Milford, MA)
- 7 hours ago
- Providence, RI (23 miles from Milford, MA)
- 7 hours ago
the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...
Amazon Locker+ Customer Service Associate
- Lincoln, MA (21 miles from Milford, MA)
- 21 hours ago
- Lincoln, MA (21 miles from Milford, MA)
- 21 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
/18944/1f874571-5a5a-4812-874f-4a00387d9871.png&z=8&s=RTL&ih_t=5%2F11%2F2025+6%3A30%3A35+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-formatting&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative
- Worcester, MA (16 miles from Milford, MA)
- 1 day ago
- Worcester, MA (16 miles from Milford, MA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- North Providence, RI (21 miles from Milford, MA)
- 1 day ago
- North Providence, RI (21 miles from Milford, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (CST and EST Time Zones)
- Providence, RI (23 miles from Milford, MA)
- 2 days ago
- Providence, RI (23 miles from Milford, MA)
- 2 days ago
Our goal is to provide compassionate, innovative, and proactive customer service to our Medicare members....
Pharmacy Customer Service Associate
- Bellingham, MA (6 miles from Milford, MA)
- 2 days ago
- Bellingham, MA (6 miles from Milford, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Waltham, MA (21 miles from Milford, MA)
- 2 days ago
- Waltham, MA (21 miles from Milford, MA)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative (REMOTE: 10:30am-7pmEDT)
- Waltham, MA (21 miles from Milford, MA)
- 2 days ago
- Waltham, MA (21 miles from Milford, MA)
- 2 days ago
Our Customer Service team is critical to the success of preserving the stem cells....
Remote WorkLoss Prevention Customer Service Associate
- Lincoln, RI (16 miles from Milford, MA)
- 2 days ago
- Lincoln, RI (16 miles from Milford, MA)
- 2 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Marlborough, MA (13 miles from Milford, MA)
- 3 days ago
- Marlborough, MA (13 miles from Milford, MA)
- 3 days ago
REQUIRED QUALIFICATIONS: Associate's degree or high school diploma/GED and 0-2 years of experience Prior demonstrated experience working in a Customer service role....
Experienced Customer Service Representative
- Franklin, MA (7 miles from Milford, MA)
- 4 days ago
- Franklin, MA (7 miles from Milford, MA)
- 4 days ago
We are looking for Experienced Customer Service Representative to help our client grow an enthusiastic and engaged team in Franklin, MA....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Newton, MA (22 miles from Milford, MA)
- 4 days ago
- Newton, MA (22 miles from Milford, MA)
- 4 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Associate Customer Care Representative
- Westborough, MA (8 miles from Milford, MA)
- 4 days ago
- Westborough, MA (8 miles from Milford, MA)
- 4 days ago
Description Associate Customer Service Representative 1 Research Drive, Westborough, MA 01581 Thank you for considering Amica as part of your career journey, where your future is our business....
Remote WorkDemographic Data for Milford, MA
Moving to Milford, MA? Find some basic demographic data about Milford, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Milford, MA
Highest Education Level
Customer Services in Milford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »