Customer Service Jobs in New Bedford, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- South Dartmouth, MA (5 miles from New Bedford, MA)
- 1 day ago
- South Dartmouth, MA (5 miles from New Bedford, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
(FOC) Customer Service Representativeswork in a fast-paced environment answering inbound and making outboundcalls....
- Mashpee, MA (23 miles from New Bedford, MA)
- 2 days ago
- Mashpee, MA (23 miles from New Bedford, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Falmouth, MA (16 miles from New Bedford, MA)
- 3 days ago
- Falmouth, MA (16 miles from New Bedford, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative/Technical Support
- New Bedford, MA
- 4 days ago
- New Bedford, MA
- 4 days ago
un Customer Service Representative/Technical Support (New Bedford) compensation: $20.00 employment type: experience level: mid level job title: Customer Service Representative/Technical Support We are...
- Taunton, MA (21 miles from New Bedford, MA)
- 5 days ago
- Taunton, MA (21 miles from New Bedford, MA)
- 5 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
- Fall River, MA (11 miles from New Bedford, MA)
- 5 days ago
- Fall River, MA (11 miles from New Bedford, MA)
- 5 days ago
Bringing our love of food to families for five generations! Blount Fine Foods is a family-owned and operated manufacturer, marketer, and developer of premium fresh prepared foods. We are an...
Amazon Locker+ Customer Service Associate
- East Falmouth, MA (19 miles from New Bedford, MA)
- 8 days ago
- East Falmouth, MA (19 miles from New Bedford, MA)
- 8 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Bourne, MA (19 miles from New Bedford, MA)
- 15 days ago
- Bourne, MA (19 miles from New Bedford, MA)
- 15 days ago
service and sales personnel Qualifications....
Customer Service Representative - Leach AH
- Mashpee, MA (23 miles from New Bedford, MA)
- 17 days ago
- Mashpee, MA (23 miles from New Bedford, MA)
- 17 days ago
We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service, and would love for you to join us today!...
Equine Hospital Client Service Representative and Pharmacy Assistant
- Plympton, MA (24 miles from New Bedford, MA)
- 18 days ago
- Plympton, MA (24 miles from New Bedford, MA)
- 18 days ago
Equine Hospital Client Service Representative & Pharmacy Assistant Are you passionate about customer service and equine care?...
LP Customer Service Associate I
- Raynham, MA (22 miles from New Bedford, MA)
- 18 days ago
- Raynham, MA (22 miles from New Bedford, MA)
- 18 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Newport, RI (22 miles from New Bedford, MA)
- 23 days ago
- Newport, RI (22 miles from New Bedford, MA)
- 23 days ago
Job Listing ID: 4239003 Job Title: Customer Service Representative Application Deadline: 06/23/2025Job Location: Newport Date Posted: 03/26/2025Hours Worked Per Week: 40 Shift: Day Shift Duration of...
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
- Seekonk, MA (24 miles from New Bedford, MA)
- 30+ days ago
- Seekonk, MA (24 miles from New Bedford, MA)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for New Bedford, MA
Moving to New Bedford, MA? Find some basic demographic data about New Bedford, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New Bedford, MA
Highest Education Level
Customer Services in New Bedford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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