Customer Service Jobs in Newton, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (20 miles from Newton, MA)
- 6 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (20 miles from Newton, MA)
- 6 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Service Representative - Burlington
- Ayer, MA (24 miles from Newton, MA)
- 15 hours ago
- Ayer, MA (24 miles from Newton, MA)
- 15 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Representative REMOTE
- Cambridge, MA (3 miles from Newton, MA)
- 7 hours ago
- Cambridge, MA (3 miles from Newton, MA)
- 7 hours ago
service background, we encourage you to apply for the Customer Service Representative REMOTE position at Chesapeake Oncology-Hematology Associates....
Remote WorkCustomer Service Representative (Quincy, WA)
- Quincy, MA (11 miles from Newton, MA)
- 12 hours ago
- Quincy, MA (11 miles from Newton, MA)
- 12 hours ago
Assists other office team members in administrative tasks to ensure quality customer service, meeting deadlines, and sales support Supports Sales and/or Operations Manager as requested Compensation...
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative (Hybrid)
- Quincy, MA (11 miles from Newton, MA)
- 1 day ago
- Quincy, MA (11 miles from Newton, MA)
- 1 day ago
Previous office and customer service experience required. Insurance license is not required. Salary Range: $50,000 - $55,000 (plus bonus potential) #LI-DNP...
Customer Service Representative - PT
- East Boston, MA (8 miles from Newton, MA)
- 1 day ago
- East Boston, MA (8 miles from Newton, MA)
- 1 day ago
service....
Customer Service Representative/Lot Attendant
- Northborough, MA (23 miles from Newton, MA)
- 1 day ago
- Northborough, MA (23 miles from Newton, MA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Cambridge, MA (3 miles from Newton, MA)
- 1 day ago
- Cambridge, MA (3 miles from Newton, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- East Boston, MA (8 miles from Newton, MA)
- 1 day ago
- East Boston, MA (8 miles from Newton, MA)
- 1 day ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Retail Customer Service Associate Part Time
- Stoughton, MA (16 miles from Newton, MA)
- 2 days ago
- Stoughton, MA (16 miles from Newton, MA)
- 2 days ago
service to members....
- Boston, MA (6 miles from Newton, MA)
- 2 days ago
- Boston, MA (6 miles from Newton, MA)
- 2 days ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Retail Customer Experience Associate, Danbury Fair - Full Time
- Boston, MA (6 miles from Newton, MA)
- 3 days ago
- Boston, MA (6 miles from Newton, MA)
- 3 days ago
Id : REQ_561916, Title : Retail Customer Experience Associate, Danbury Fair - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...392,...
Healthcare Customer Service Representative
- Salem, MA (17 miles from Newton, MA)
- 3 days ago
- Salem, MA (17 miles from Newton, MA)
- 3 days ago
Skills We're Looking For: Customer Service: Strong background in customer service and support. Technical Proficiency: Comfortable using Windows and Microsoft Office....
Customer Service Representative - Healthcare
- Salem, MA (17 miles from Newton, MA)
- 3 days ago
- Salem, MA (17 miles from Newton, MA)
- 3 days ago
Description Provide excellent customer service to all Medicare Advantage members. Assist with coverage and claims related questions....
Demographic Data for Newton, MA
Moving to Newton, MA? Find some basic demographic data about Newton, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Newton, MA
Highest Education Level
Customer Services in Newton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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