Customer Service Jobs in North Adams, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Hoosick Falls, NY (19 miles from North Adams, MA)
- 2 days ago
- Hoosick Falls, NY (19 miles from North Adams, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Dummerston, VT (23 miles from North Adams, MA)
- 7 days ago
- Dummerston, VT (23 miles from North Adams, MA)
- 7 days ago
Store 4707406: 2557 W River Rd, Dummerston, Vermont 05301 Availability - Shift/Days Part time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
lp customer service associate II
- Pittsfield, MA (18 miles from North Adams, MA)
- 9 days ago
- Pittsfield, MA (18 miles from North Adams, MA)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Pittsfield, MA (18 miles from North Adams, MA)
- 9 days ago
- Pittsfield, MA (18 miles from North Adams, MA)
- 9 days ago
Our award-winning contact center is known for deliveringoutstanding customer service experiences and we want to work with othersthat have a drive to be the best at what they do....
- Bennington, VT (15 miles from North Adams, MA)
- 16 days ago
- Bennington, VT (15 miles from North Adams, MA)
- 16 days ago
Customer Service Associate Call Center & Customer Service $ 18 / Hour location_on Bennington, Vermont work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Customer Service Associate - Temporary
- Brattleboro, VT (23 miles from North Adams, MA)
- 19 days ago
- Brattleboro, VT (23 miles from North Adams, MA)
- 19 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Performs a wide variety of customer service operations and general operational duties, including transactions for checking, savings, loans, and other assigned services....
Customer Service Representative - Pittsfield, MA
- Pittsfield, MA (18 miles from North Adams, MA)
- 25 days ago
- Pittsfield, MA (18 miles from North Adams, MA)
- 25 days ago
Our award-winning contact center is known for delivering outstanding customer service experiences and we want to work with others that have a drive to be the best at what they do....
- Brattleboro, VT (23 miles from North Adams, MA)
- 27 days ago
- Brattleboro, VT (23 miles from North Adams, MA)
- 27 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Representative
- Pittsfield, MA (18 miles from North Adams, MA)
- 30+ days ago
- Pittsfield, MA (18 miles from North Adams, MA)
- 30+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Key Accountabilities: Client Service - 50% Handles complex client issues while executing excellent customer service principles....
Reports to: Customer Service Manager @ Renovation Brands....
Remote WorkCustomer Service Representative
- Bennington, VT (15 miles from North Adams, MA)
- 30+ days ago
- Bennington, VT (15 miles from North Adams, MA)
- 30+ days ago
Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Bennington, Vermont work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Demographic Data for North Adams, MA
Moving to North Adams, MA? Find some basic demographic data about North Adams, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in North Adams, MA
Highest Education Level
Customer Services in North Adams, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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