Customer Service Jobs in Northborough, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Framingham, MA (10 miles from Northborough, MA)
- 24 days ago
- Framingham, MA (10 miles from Northborough, MA)
- 24 days ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Framingham, MA (10 miles from Northborough, MA)
- 14 hours ago
- Framingham, MA (10 miles from Northborough, MA)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Arlington, MA (24 miles from Northborough, MA)
- 14 hours ago
- Arlington, MA (24 miles from Northborough, MA)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Woonsocket, RI (23 miles from Northborough, MA)
- 1 day ago
- Woonsocket, RI (23 miles from Northborough, MA)
- 1 day ago
Salary Not Available Position range in Rhode Island $36k - $54k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Woonsocket, RI - 02895 Positions...
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Customer Service Representative
- Worcester, MA (9 miles from Northborough, MA)
- 3 days ago
- Worcester, MA (9 miles from Northborough, MA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Associate
- Waltham, MA (19 miles from Northborough, MA)
- 4 days ago
- Waltham, MA (19 miles from Northborough, MA)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
International Customer Service Representative-Bilingual-English/Spanish
- Bedford, MA (21 miles from Northborough, MA)
- 4 days ago
- Bedford, MA (21 miles from Northborough, MA)
- 4 days ago
Job Title: International Customer Service Representative (Bilingual - English/Spanish) Job Type: Full-Time / Direct Hire Overview: We are seeking a detail-oriented and bilingual International Customer...
Customer Service Representative (REMOTE: 10:30am-7pmEDT)
- Waltham, MA (19 miles from Northborough, MA)
- 4 days ago
- Waltham, MA (19 miles from Northborough, MA)
- 4 days ago
Our Customer Service team is critical to the success of preserving the stem cells....
Remote WorkCustomer Service Representative
- Marlborough, MA (4 miles from Northborough, MA)
- 5 days ago
- Marlborough, MA (4 miles from Northborough, MA)
- 5 days ago
REQUIRED QUALIFICATIONS: Associate's degree or high school diploma/GED and 0-2 years of experience Prior demonstrated experience working in a Customer service role....
Customer Success Representative
- Littleton, MA (16 miles from Northborough, MA)
- 5 days ago
- Littleton, MA (16 miles from Northborough, MA)
- 5 days ago
Job Posting Start Date 05-07-2025 Job Posting End Date 05-30-2025Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Newton, MA (23 miles from Northborough, MA)
- 5 days ago
- Newton, MA (23 miles from Northborough, MA)
- 5 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Associate Customer Care Representative
- Westborough, MA (4 miles from Northborough, MA)
- 6 days ago
- Westborough, MA (4 miles from Northborough, MA)
- 6 days ago
Description Associate Customer Service Representative 1 Research Drive, Westborough, MA 01581 Thank you for considering Amica as part of your career journey, where your future is our business....
Remote WorkCustomer Service Representative
- Natick, MA (14 miles from Northborough, MA)
- 6 days ago
- Natick, MA (14 miles from Northborough, MA)
- 6 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Associate - Temporary
- Newton, MA (23 miles from Northborough, MA)
- 6 days ago
- Newton, MA (23 miles from Northborough, MA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Morning & Lunch Shift
- Marlborough, MA (4 miles from Northborough, MA)
- 7 days ago
- Marlborough, MA (4 miles from Northborough, MA)
- 7 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Northborough, MA
Moving to Northborough, MA? Find some basic demographic data about Northborough, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Northborough, MA
Highest Education Level
Customer Services in Northborough, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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