Customer Service Jobs in Northborough, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Acton, MA (16 miles from Northborough, MA)
- 1 hour ago
- Acton, MA (16 miles from Northborough, MA)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Service and Sales Associate
- Bedford, MA (21 miles from Northborough, MA)
- 1 hour ago
- Bedford, MA (21 miles from Northborough, MA)
- 1 hour ago
This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customers travel and insurance replacements...
Weekend Customer Service Associate
- Newton, MA (23 miles from Northborough, MA)
- 12 hours ago
- Newton, MA (23 miles from Northborough, MA)
- 12 hours ago
The role of the Customer Service Associate is to complete customer interaction pleasantly and courteously....
- Worcester, MA (9 miles from Northborough, MA)
- 1 day ago
- Worcester, MA (9 miles from Northborough, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Commercial Lines Customer Service Representative
- Northbridge, MA (13 miles from Northborough, MA)
- 1 day ago
- Northbridge, MA (13 miles from Northborough, MA)
- 1 day ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Customer Service Associate - Morning & Lunch Shift
- Marlborough, MA (4 miles from Northborough, MA)
- 1 day ago
- Marlborough, MA (4 miles from Northborough, MA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative Job Franklin, MA
- Franklin, MA (20 miles from Northborough, MA)
- 2 days ago
- Franklin, MA (20 miles from Northborough, MA)
- 2 days ago
Apply for FYZICALs Customer Service Representative job opening today!...
Customer Service Representative
- Woonsocket, RI (23 miles from Northborough, MA)
- 2 days ago
- Woonsocket, RI (23 miles from Northborough, MA)
- 2 days ago
Salary Not Available Position range in Rhode Island $34k - $51k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Woonsocket, RI - 02895 Positions...
Customer Service Representative Contract Manufacturer
- Tyngsboro, MA (24 miles from Northborough, MA)
- 2 days ago
- Tyngsboro, MA (24 miles from Northborough, MA)
- 2 days ago
Customer Service Representative - Contract Manufacturer A leading CNC manufacturing and assembly company is currently seeking for a Customer Service Representative....
- Marlborough, MA (4 miles from Northborough, MA)
- 2 days ago
- Marlborough, MA (4 miles from Northborough, MA)
- 2 days ago
Service Associate Entry Level Customer Service Associate-part-time (Marlborough) AJ Antico $18.00+/hour part-time Customer Service Associate-part-time Job Overview AJ Antico is the leading irrigation...
Customer Service Representative- Food Manufacturing
- Worcester, MA (9 miles from Northborough, MA)
- 2 days ago
- Worcester, MA (9 miles from Northborough, MA)
- 2 days ago
service experience including transportation planning and working with 3PL service providers Experience in food manufacturing as well as retail and foodservice distribution channels preferred Strong...
Customer Service Associate - Temporary
- Norfolk, MA (21 miles from Northborough, MA)
- 3 days ago
- Norfolk, MA (21 miles from Northborough, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Job
- Franklin, MA (20 miles from Northborough, MA)
- 3 days ago
- Franklin, MA (20 miles from Northborough, MA)
- 3 days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Service Representative
- Tyngsboro, MA (24 miles from Northborough, MA)
- 4 days ago
- Tyngsboro, MA (24 miles from Northborough, MA)
- 4 days ago
Summary: Seeking a Customer Service Representative with experience in a CNC manufacturing or technical environment to manage customer interactions and order processing....
- Worcester, MA (9 miles from Northborough, MA)
- 5 days ago
- Worcester, MA (9 miles from Northborough, MA)
- 5 days ago
service skills Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress Demonstrated proactivity, flexibility, adaptability and multi-tasking...
Demographic Data for Northborough, MA
Moving to Northborough, MA? Find some basic demographic data about Northborough, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Northborough, MA
Highest Education Level
Customer Services in Northborough, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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