Customer Service Jobs in Plymouth, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Plymouth, MA)
- 8 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Plymouth, MA)
- 8 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
- Mashpee, MA (19 miles from Plymouth, MA)
- 3 hours ago
- Mashpee, MA (19 miles from Plymouth, MA)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- New Bedford, MA (22 miles from Plymouth, MA)
- 9 hours ago
- New Bedford, MA (22 miles from Plymouth, MA)
- 9 hours ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Customer Service Associate - Temporary
- Falmouth, MA (20 miles from Plymouth, MA)
- 1 day ago
- Falmouth, MA (20 miles from Plymouth, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative/Technical Support
- New Bedford, MA (22 miles from Plymouth, MA)
- 2 days ago
- New Bedford, MA (22 miles from Plymouth, MA)
- 2 days ago
un Customer Service Representative/Technical Support (New Bedford) compensation: $20.00 employment type: experience level: mid level job title: Customer Service Representative/Technical Support We are...
- Taunton, MA (24 miles from Plymouth, MA)
- 3 days ago
- Taunton, MA (24 miles from Plymouth, MA)
- 3 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Retail Customer Experience Associate, Hanover - Full Time
- Hanover, MA (20 miles from Plymouth, MA)
- 7 days ago
- Hanover, MA (20 miles from Plymouth, MA)
- 7 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Part Time Customer Service and Sales Associate
- Hingham, MA (24 miles from Plymouth, MA)
- 10 days ago
- Hingham, MA (24 miles from Plymouth, MA)
- 10 days ago
This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel and insurance replacements...
Amazon Locker+ Customer Service Associate
- Barnstable, MA (21 miles from Plymouth, MA)
- 11 days ago
- Barnstable, MA (21 miles from Plymouth, MA)
- 11 days ago
Amazon Locker+ Customer Returns Associate Job Overview You're on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Bourne, MA (10 miles from Plymouth, MA)
- 13 days ago
- Bourne, MA (10 miles from Plymouth, MA)
- 13 days ago
service and sales personnel Qualifications....
LP Customer Service Associate I
- Hyannis, MA (23 miles from Plymouth, MA)
- 15 days ago
- Hyannis, MA (23 miles from Plymouth, MA)
- 15 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative - Leach AH
- Mashpee, MA (19 miles from Plymouth, MA)
- 15 days ago
- Mashpee, MA (19 miles from Plymouth, MA)
- 15 days ago
We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service, and would love for you to join us today!...
Equine Hospital Client Service Representative and Pharmacy Assistant
- Plympton, MA (11 miles from Plymouth, MA)
- 16 days ago
- Plympton, MA (11 miles from Plymouth, MA)
- 16 days ago
Equine Hospital Client Service Representative & Pharmacy Assistant Are you passionate about customer service and equine care?...
Dispensary Associate-PT (New Bedford)
- New Bedford, MA (22 miles from Plymouth, MA)
- 22 days ago
- New Bedford, MA (22 miles from Plymouth, MA)
- 22 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Pharmacy Customer Service Associate
- Marshfield, MA (16 miles from Plymouth, MA)
- 30+ days ago
- Marshfield, MA (16 miles from Plymouth, MA)
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Demographic Data for Plymouth, MA
Moving to Plymouth, MA? Find some basic demographic data about Plymouth, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Plymouth, MA
Highest Education Level
Customer Services in Plymouth, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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