Customer Service Jobs in Plymouth, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 21 Jobs
TJocelyne Counseling and Consulting Clinic

Client Service Representative

We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...

Customer Service Representative

  • Taunton, MA (24 miles from Plymouth, MA)
  • 12 hours ago
  • Taunton, MA (24 miles from Plymouth, MA)
  • 12 hours ago

Customer Service Representative: PeopleReady of Taunton, MA is now hiring Customer Service Representatives! Apply today and you could start as soon as this week....

FT Customer Service Associate

  • Taunton, MA (24 miles from Plymouth, MA)
  • 21 hours ago
  • Taunton, MA (24 miles from Plymouth, MA)
  • 21 hours ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Customer Service Representative - Land Rover Rockland

  • Rockland, MA (22 miles from Plymouth, MA)
  • 1 day ago
  • Rockland, MA (22 miles from Plymouth, MA)
  • 1 day ago

Overview Land Rover Rockland is part of the fast-growing Group 1 Automotive, a leader in automotive retail, and we are looking to add a qualified Customer Service Representative to our team....

Customer Service Associate

  • Whitman, MA (21 miles from Plymouth, MA)
  • 5 days ago
  • Whitman, MA (21 miles from Plymouth, MA)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Inside Sales/Customer Service Representative

  • Barnstable, MA (21 miles from Plymouth, MA)
  • 5 days ago
  • Barnstable, MA (21 miles from Plymouth, MA)
  • 5 days ago

un Inside Sales/Customer Service Representative (Hyannis) LMI Stone Supply LLC compensation: Base Pay + Commission employment type: experience level: mid level job title: Inside Sales/Customer Service...

Customer Service Representative

  • Taunton, MA (24 miles from Plymouth, MA)
  • 7 days ago
  • Taunton, MA (24 miles from Plymouth, MA)
  • 7 days ago

Attend training and Customer Service meetings. Performs other related duties as assigned....

Customer Service Associate - Temporary

  • New Bedford, MA (22 miles from Plymouth, MA)
  • 7 days ago
  • New Bedford, MA (22 miles from Plymouth, MA)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Specialist/Acct Rec.

  • Barnstable, MA (21 miles from Plymouth, MA)
  • 13 days ago
  • Barnstable, MA (21 miles from Plymouth, MA)
  • 13 days ago

What we are Looking for: 2+ years of customer service Strong communication & customer service skills are a MUST Ability to multitask CRM /Smartsheet?...

Part Time Customer Service and Sales Associate

  • North Dartmouth, MA (24 miles from Plymouth, MA)
  • 14 days ago
  • North Dartmouth, MA (24 miles from Plymouth, MA)
  • 14 days ago

The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...

Customer Service Representative, Full or Part Time

  • Assonet, MA (22 miles from Plymouth, MA)
  • 14 days ago
  • Assonet, MA (22 miles from Plymouth, MA)
  • 14 days ago

Store 4707516: 68 S Main St, Assonet, Massachusetts 02702 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Barnstable, MA (21 miles from Plymouth, MA)
  • 15 days ago
  • Barnstable, MA (21 miles from Plymouth, MA)
  • 15 days ago

help fill a Customer Service Representative Role....

Customer Service Representative

  • Pembroke, MA (15 miles from Plymouth, MA)
  • 15 days ago
  • Pembroke, MA (15 miles from Plymouth, MA)
  • 15 days ago

service professional with patience, accountability, and a genuine passion for providing a quality customer service experience....

Customer Service Representative

  • New Bedford, MA (22 miles from Plymouth, MA)
  • 16 days ago
  • New Bedford, MA (22 miles from Plymouth, MA)
  • 16 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Pembroke, MA (15 miles from Plymouth, MA)
  • 17 days ago
  • Pembroke, MA (15 miles from Plymouth, MA)
  • 17 days ago

a Customer Service Representative to join their team!...

Demographic Data for Plymouth, MA

Moving to Plymouth, MA? Find some basic demographic data about Plymouth, MA below.


Local
National
61,134
1,653
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Plymouth, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Plymouth, MA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Plymouth, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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