Customer Service Jobs in Revere, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 122 Jobs
TJocelyne Counseling and Consulting Clinic

Client Service Representative

We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...

Retail Customer Service Supervisor

  • Danvers, MA (11 miles from Revere, MA)
  • 3 hours ago
  • Danvers, MA (11 miles from Revere, MA)
  • 3 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Retail Customer Service Associate Part Time

  • Dedham, MA (15 miles from Revere, MA)
  • 5 hours ago
  • Dedham, MA (15 miles from Revere, MA)
  • 5 hours ago

service to members....

Customer Service Associate

  • Gloucester, MA (21 miles from Revere, MA)
  • 5 hours ago
  • Gloucester, MA (21 miles from Revere, MA)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Returns Customer Service Associate (Part-Time)

  • Stoughton, MA (21 miles from Revere, MA)
  • 7 hours ago
  • Stoughton, MA (21 miles from Revere, MA)
  • 7 hours ago

QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...

Customer Service Associate - Temporary

  • Gloucester, MA (21 miles from Revere, MA)
  • 14 hours ago
  • Gloucester, MA (21 miles from Revere, MA)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Hybrid) Job Boston, MA

  • Boston, MA (5 miles from Revere, MA)
  • 1 day ago
  • Boston, MA (5 miles from Revere, MA)
  • 1 day ago

Apply Now Why Youll Love This Job We are currently seeking a highly motivated and skilled Customer Service Representative to join our team....

BYRAM HEALTHCARE Customer Service Representative, Associate

  • Framingham, MA (23 miles from Revere, MA)
  • 1 day ago
  • Framingham, MA (23 miles from Revere, MA)
  • 1 day ago

We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America....

Call Center Customer Service Representative (Temporary)

  • Brockton, MA (23 miles from Revere, MA)
  • 1 day ago
  • Brockton, MA (23 miles from Revere, MA)
  • 1 day ago

Job Description: We are looking for a Customer Service Representative to provide temporary coverage on our team....

Customer Service Representative

  • Canton, MA (17 miles from Revere, MA)
  • 1 day ago
  • Canton, MA (17 miles from Revere, MA)
  • 1 day ago

Job Summary Our client, a security services company in Canton, is seeking a Customer Service Representative to join their team....

Customer Service Representative - Remote

  • Boston, MA (5 miles from Revere, MA)
  • 1 day ago
  • Boston, MA (5 miles from Revere, MA)
  • 1 day ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Customer Service Associate

  • Braintree, MA (14 miles from Revere, MA)
  • 1 day ago
  • Braintree, MA (14 miles from Revere, MA)
  • 1 day ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Chat Support Specialist/Live Chat Assistant/Customer Service Representative Remote-WFH

  • Waltham, MA (13 miles from Revere, MA)
  • 2 days ago
  • Waltham, MA (13 miles from Revere, MA)
  • 2 days ago

**Job Overview:**As a Chat Support Specialist/Live Chat Assistant/Customer Service Representative, you will be responsible for providing exceptional customer service and support through live chat interactions...

Remote Work

Client Service Representative, National Accounts

  • Boston, MA (5 miles from Revere, MA)
  • 2 days ago
  • Boston, MA (5 miles from Revere, MA)
  • 2 days ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative

  • Wilmington, MA (13 miles from Revere, MA)
  • 2 days ago
  • Wilmington, MA (13 miles from Revere, MA)
  • 2 days ago

This is what you'll need to be successful in this role: Minimum of 2+ years in customer service, inside sales, or a related field....

Demographic Data for Revere, MA

Moving to Revere, MA? Find some basic demographic data about Revere, MA below.

Local
National
62,252
839
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Title Synonyms

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Salary for Customer Service Jobs in Revere, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Revere, MA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Revere, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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