Customer Service Jobs in South Deerfield, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Retail Customer Experience Associate, Holyoke Mall at Ingleside - Full Time

  • Holyoke, MA (16 miles from South Deerfield, MA)
  • 13 hours ago
  • Holyoke, MA (16 miles from South Deerfield, MA)
  • 13 hours ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Associate

  • Chicopee, MA (21 miles from South Deerfield, MA)
  • 4 days ago
  • Chicopee, MA (21 miles from South Deerfield, MA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Hadley, MA (7 miles from South Deerfield, MA)
  • 6 days ago
  • Hadley, MA (7 miles from South Deerfield, MA)
  • 6 days ago

Manager wants to see candidates with a strong customer service background with phone experience. Many industries are fine such as insurance agents, customer service rep, etc....

Call Center Customer Service Representative

  • Westfield, MA (22 miles from South Deerfield, MA)
  • 7 days ago
  • Westfield, MA (22 miles from South Deerfield, MA)
  • 7 days ago

ESSENTIAL FUNCTIONS Meet or exceed established customer service standards....

Pharmacy Customer Service Associate

  • Ludlow, MA (20 miles from South Deerfield, MA)
  • 12 days ago
  • Ludlow, MA (20 miles from South Deerfield, MA)
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Greenfield, MA (11 miles from South Deerfield, MA)
  • 14 days ago
  • Greenfield, MA (11 miles from South Deerfield, MA)
  • 14 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative

  • Easthampton, MA (12 miles from South Deerfield, MA)
  • 14 days ago
  • Easthampton, MA (12 miles from South Deerfield, MA)
  • 14 days ago

Responsible for meeting or exceeding customer service standards that are set forth by the department and/or bank....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Amherst, MA (10 miles from South Deerfield, MA)
  • 16 days ago
  • Amherst, MA (10 miles from South Deerfield, MA)
  • 16 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Representative

  • West Springfield, MA (23 miles from South Deerfield, MA)
  • 17 days ago
  • West Springfield, MA (23 miles from South Deerfield, MA)
  • 17 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Success Representative

  • Montague, MA (7 miles from South Deerfield, MA)
  • 20 days ago
  • Montague, MA (7 miles from South Deerfield, MA)
  • 20 days ago

TURNERS FALLS Customer Service Representative Are you a people-person with a knack for building meaningful relationships?...

Customer Service Representative

  • Northampton, MA (9 miles from South Deerfield, MA)
  • 25 days ago
  • Northampton, MA (9 miles from South Deerfield, MA)
  • 25 days ago

People Customers Trust The Customer Service Representative is responsible for providing superior service to customers....

Sr Customer Service Representative

  • Northampton, MA (9 miles from South Deerfield, MA)
  • 25 days ago
  • Northampton, MA (9 miles from South Deerfield, MA)
  • 25 days ago

May provide direction and support to other customer service representatives and/or provide back up to Customer Service Manager as needed....

Customer Service Representative

  • Greenfield, MA (11 miles from South Deerfield, MA)
  • 28 days ago
  • Greenfield, MA (11 miles from South Deerfield, MA)
  • 28 days ago

Additional duties as assigned QUALIFICATIONS: Required Education & Skillsets: High School diploma or equivalent work experience 3 - 5 years' experience providing customer service preferably in a B2B...

Retail Customer Service Specialist

  • West Springfield, MA (23 miles from South Deerfield, MA)
  • 30+ days ago
  • West Springfield, MA (23 miles from South Deerfield, MA)
  • 30+ days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Part Time Customer Service and Sales Associate

  • West Springfield, MA (23 miles from South Deerfield, MA)
  • 30+ days ago
  • West Springfield, MA (23 miles from South Deerfield, MA)
  • 30+ days ago

The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...

Demographic Data for South Deerfield, MA

Moving to South Deerfield, MA? Find some basic demographic data about South Deerfield, MA below.


Local
National
4,526
147
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in South Deerfield, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in South Deerfield, MA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in South Deerfield, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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