Customer Service Jobs in Stoughton, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (4 miles from Stoughton, MA)
- 6 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (4 miles from Stoughton, MA)
- 6 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Service Representative - Burlington
- Wayland, MA (21 miles from Stoughton, MA)
- 15 hours ago
- Wayland, MA (21 miles from Stoughton, MA)
- 15 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Representative REMOTE
- Cambridge, MA (18 miles from Stoughton, MA)
- 7 hours ago
- Cambridge, MA (18 miles from Stoughton, MA)
- 7 hours ago
service background, we encourage you to apply for the Customer Service Representative REMOTE position at Chesapeake Oncology-Hematology Associates....
Remote WorkCustomer Service Representative
- North Attleboro, MA (15 miles from Stoughton, MA)
- 9 hours ago
- North Attleboro, MA (15 miles from Stoughton, MA)
- 9 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Quincy, WA)
- Quincy, MA (9 miles from Stoughton, MA)
- 12 hours ago
- Quincy, MA (9 miles from Stoughton, MA)
- 12 hours ago
Assists other office team members in administrative tasks to ensure quality customer service, meeting deadlines, and sales support Supports Sales and/or Operations Manager as requested Compensation...
Showroom Customer Service Representative
- Newton, MA (16 miles from Stoughton, MA)
- 1 day ago
- Newton, MA (16 miles from Stoughton, MA)
- 1 day ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative (Hybrid)
- Quincy, MA (9 miles from Stoughton, MA)
- 1 day ago
- Quincy, MA (9 miles from Stoughton, MA)
- 1 day ago
Previous office and customer service experience required. Insurance license is not required. Salary Range: $50,000 - $55,000 (plus bonus potential) #LI-DNP...
Customer Service Representative - PT
- East Boston, MA (18 miles from Stoughton, MA)
- 1 day ago
- East Boston, MA (18 miles from Stoughton, MA)
- 1 day ago
service....
Customer Service Associate - Temporary
- Marshfield, MA (20 miles from Stoughton, MA)
- 1 day ago
- Marshfield, MA (20 miles from Stoughton, MA)
- 1 day ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Cambridge, MA (18 miles from Stoughton, MA)
- 1 day ago
- Cambridge, MA (18 miles from Stoughton, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Taunton, MA (14 miles from Stoughton, MA)
- 1 day ago
- Taunton, MA (14 miles from Stoughton, MA)
- 1 day ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Inside Sales /Customer Service Representative
- Norton, MA (11 miles from Stoughton, MA)
- 1 day ago
- Norton, MA (11 miles from Stoughton, MA)
- 1 day ago
for the gardening industry, is now seeking an Inside Sales/Customer Service Representative to work onsite Monday - Friday, 8:00am - 5:00pm at the Norton, MA facility....
- East Boston, MA (18 miles from Stoughton, MA)
- 1 day ago
- East Boston, MA (18 miles from Stoughton, MA)
- 1 day ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
service to members....
- Boston, MA (16 miles from Stoughton, MA)
- 2 days ago
- Boston, MA (16 miles from Stoughton, MA)
- 2 days ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Demographic Data for Stoughton, MA
Moving to Stoughton, MA? Find some basic demographic data about Stoughton, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Stoughton, MA
Highest Education Level
Customer Services in Stoughton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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