Customer Service Jobs in Sudbury, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Representative - Cashier
- Cambridge, MA (14 miles from Sudbury, MA)
- 6 hours ago
- Cambridge, MA (14 miles from Sudbury, MA)
- 6 hours ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CASHIER/CUSTOMER SERVICE REPRESENTATIVES....
- Malden, MA (19 miles from Sudbury, MA)
- 6 hours ago
- Malden, MA (19 miles from Sudbury, MA)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Worcester, MA (21 miles from Sudbury, MA)
- 10 hours ago
- Worcester, MA (21 miles from Sudbury, MA)
- 10 hours ago
Customer Service Representative Worcester, MA, USA Req #7375 Tuesday, April 29, 2025 D&W Diesel, Inc. is looking to hire an experienced Customer Service/Inside Sales Representative for our Worcester...
Client Service Representative II
- Marlborough, MA (7 miles from Sudbury, MA)
- 10 hours ago
- Marlborough, MA (7 miles from Sudbury, MA)
- 10 hours ago
Overview Client Service Representative II - Marlborough, MA - Monday to Friday 10:30AM-7:00PM Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a...
Pharmacy Customer Service Associate
- Marlborough, MA (7 miles from Sudbury, MA)
- 17 hours ago
- Marlborough, MA (7 miles from Sudbury, MA)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Ashland, MA (9 miles from Sudbury, MA)
- 1 day ago
- Ashland, MA (9 miles from Sudbury, MA)
- 1 day ago
Customer Service Representative (3622) Requisition ID 3622 - Posted 04/23/2025 - CUSTOMERSERVICE - Ashland - Manufacturing Ops - Entry-Level - 0 - 10% Title: Customer Service Representative Reports...
Customer Service Associate - Temporary
- Quincy, MA (23 miles from Sudbury, MA)
- 1 day ago
- Quincy, MA (23 miles from Sudbury, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Newton, MA (12 miles from Sudbury, MA)
- 2 days ago
- Newton, MA (12 miles from Sudbury, MA)
- 2 days ago
Qualifications Candidate preferably has experience and skills in the following areas: customer service related to healthcare and/or clinical setting, medical assistant and/or radiology experience, or...
Veterinary Customer Service Representative
- Natick, MA (7 miles from Sudbury, MA)
- 2 days ago
- Natick, MA (7 miles from Sudbury, MA)
- 2 days ago
rep, client care, customer service, Customer service representative, client care specialist, receptionist, customer service rep, client care, customer service, SQcua54EGx...
Shuttle Customer Service Agent - Boston Logan International Airport (BOS)
- East Boston, MA (20 miles from Sudbury, MA)
- 2 days ago
- East Boston, MA (20 miles from Sudbury, MA)
- 2 days ago
BECOME A SHUTTLE CUSTOMER SERVICE AGENT AT PRIMEFLIGHT!...
Retail Customer Experience Associate, Monterey Del Monte Center - Full Time
- Natick, MA (7 miles from Sudbury, MA)
- 3 days ago
- Natick, MA (7 miles from Sudbury, MA)
- 3 days ago
Id : REQ_567752, Title : Retail Customer Experience Associate, Monterey Del Monte Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...773,...
Customer Service Representative
- Bedford, MA (10 miles from Sudbury, MA)
- 3 days ago
- Bedford, MA (10 miles from Sudbury, MA)
- 3 days ago
jobs life, physical, and social science occupations customer service representative customer service representative. bedford, massachusetts posted march 31, 2025 job details summary $24 - $26 per hour...
Customer Service Representative
- Melrose, MA (19 miles from Sudbury, MA)
- 3 days ago
- Melrose, MA (19 miles from Sudbury, MA)
- 3 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
- Boston, MA (18 miles from Sudbury, MA)
- 4 days ago
- Boston, MA (18 miles from Sudbury, MA)
- 4 days ago
Retail Customer Service (Downtown) compensation: Hourly, based on experience employment type: job title: Retail Customer Service Busy shop in downtown looking for a reliable employee, Monday - Friday...
- Norwood, MA (18 miles from Sudbury, MA)
- 4 days ago
- Norwood, MA (18 miles from Sudbury, MA)
- 4 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Demographic Data for Sudbury, MA
Moving to Sudbury, MA? Find some basic demographic data about Sudbury, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Sudbury, MA
Highest Education Level
Customer Services in Sudbury, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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