Customer Service Jobs in Washington, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Pittsfield, MA (12 miles from Washington, MA)
- 7 days ago
- Pittsfield, MA (12 miles from Washington, MA)
- 7 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Associate - Temporary
- Pittsfield, MA (12 miles from Washington, MA)
- 9 days ago
- Pittsfield, MA (12 miles from Washington, MA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Pittsfield, MA (12 miles from Washington, MA)
- 14 days ago
- Pittsfield, MA (12 miles from Washington, MA)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Westfield, MA (21 miles from Washington, MA)
- 15 days ago
- Westfield, MA (21 miles from Washington, MA)
- 15 days ago
Qualifications Customer Service Representatives, Customer Support, and Customer Experience skills Ability to create and maintain customer satisfaction Excellent customer service skills Strong communication...
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- Chatham, NY (21 miles from Washington, MA)
- 16 days ago
- Chatham, NY (21 miles from Washington, MA)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative- Berkshire Medical Center, Patient Accounting, Shift: Day, 40hrs
- Pittsfield, MA (12 miles from Washington, MA)
- 30+ days ago
- Pittsfield, MA (12 miles from Washington, MA)
- 30+ days ago
The Customer Service Representative is responsible for incoming and outgoing phone calls for the Patient Accounting Department to facilitate the billing and collection of all self-pay patient accounts...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Williamsburg, MA (19 miles from Washington, MA)
- 30+ days ago
- Williamsburg, MA (19 miles from Washington, MA)
- 30+ days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Retail Customer Service Cashier
- Canaan, NY (16 miles from Washington, MA)
- 30+ days ago
- Canaan, NY (16 miles from Washington, MA)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Pittsfield, MA (12 miles from Washington, MA)
- 60+ days ago
- Pittsfield, MA (12 miles from Washington, MA)
- 60+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Demographic Data for Washington, MA
Moving to Washington, MA? Find some basic demographic data about Washington, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Washington, MA
Highest Education Level
Customer Services in Washington, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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