Customer Service Jobs in Wrentham, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (17 miles from Wrentham, MA)
- 10 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (17 miles from Wrentham, MA)
- 10 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Amazon Locker+ Customer Service Associate
- Watertown, MA (23 miles from Wrentham, MA)
- 3 hours ago
- Watertown, MA (23 miles from Wrentham, MA)
- 3 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Chat Support Specialist/Live Chat Assistant/Customer Service Representative Remote-WFH
- Waltham, MA (24 miles from Wrentham, MA)
- 13 hours ago
- Waltham, MA (24 miles from Wrentham, MA)
- 13 hours ago
**Job Overview:**As a Chat Support Specialist/Live Chat Assistant/Customer Service Representative, you will be responsible for providing exceptional customer service and support through live chat interactions...
Remote Work- Needham, MA (16 miles from Wrentham, MA)
- 15 hours ago
- Needham, MA (16 miles from Wrentham, MA)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Mansfield, MA (8 miles from Wrentham, MA)
- 17 hours ago
- Mansfield, MA (8 miles from Wrentham, MA)
- 17 hours ago
We have an excellent opportunity for a Customer Service Representative in our Mansfield Distribution Center....
- Framingham, MA (18 miles from Wrentham, MA)
- 23 hours ago
- Framingham, MA (18 miles from Wrentham, MA)
- 23 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Warwick, RI (24 miles from Wrentham, MA)
- 1 day ago
- Warwick, RI (24 miles from Wrentham, MA)
- 1 day ago
Essential Skills and Experience: 1-2 years of experience call center preferred - will also consider those with customer service experience. - Must have intermediate computer literacy/proficiency - Must...
Customer Service Representative I, RMV - Metro District
- Braintree, MA (21 miles from Wrentham, MA)
- 1 day ago
- Braintree, MA (21 miles from Wrentham, MA)
- 1 day ago
Duties and Responsibilities This position will follow a Tuesday through Saturday work schedule. Interact with customers to respond to inquiries and complaints. Issues licenses, identification...
Banking Customer Service Representative
- Johnston, RI (17 miles from Wrentham, MA)
- 1 day ago
- Johnston, RI (17 miles from Wrentham, MA)
- 1 day ago
a Customer Service Representative to join a fast-paced banking environment, where you'll be the first point of contact for customers....
Associate Customer Service Representative
- Marlborough, MA (22 miles from Wrentham, MA)
- 1 day ago
- Marlborough, MA (22 miles from Wrentham, MA)
- 1 day ago
Provide domestic customer service according to the needs of the Business and Customers....
Customer Service Representative
- Westwood, MA (14 miles from Wrentham, MA)
- 1 day ago
- Westwood, MA (14 miles from Wrentham, MA)
- 1 day ago
Store - BOS-WESTWOOD, MA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Associate - Temporary
- North Providence, RI (14 miles from Wrentham, MA)
- 1 day ago
- North Providence, RI (14 miles from Wrentham, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Warwick, RI (24 miles from Wrentham, MA)
- 2 days ago
- Warwick, RI (24 miles from Wrentham, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative II
- Smithfield, RI (13 miles from Wrentham, MA)
- 2 days ago
- Smithfield, RI (13 miles from Wrentham, MA)
- 2 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative
- Westborough, MA (18 miles from Wrentham, MA)
- 2 days ago
- Westborough, MA (18 miles from Wrentham, MA)
- 2 days ago
We are eClinicalWorks. We are a privately held leader in healthcare IT, providing comprehensive, cloud based EHR/PRM solutions to medical professionals worldwide to improve workflows and reduce...
Demographic Data for Wrentham, MA
Moving to Wrentham, MA? Find some basic demographic data about Wrentham, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wrentham, MA
Highest Education Level
Customer Services in Wrentham, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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