Customer Service Jobs in Ann Arbor, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Milan, MI (15 miles from Ann Arbor, MI)
- 15 hours ago
- Milan, MI (15 miles from Ann Arbor, MI)
- 15 hours ago
Customer Care Representative Full-Time | In-Office | Ann Arbor, MI Join a fast-growing, family-owned company that sets the gold standard in luxury transportation. At Golden Limousine...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Brighton, MI (21 miles from Ann Arbor, MI)
- 1 day ago
- Brighton, MI (21 miles from Ann Arbor, MI)
- 1 day ago
Customer Service Representative Why Join the Corrigan Team Corrigan is a large company that operates with a small feel. Our culture is best described as hard working and ambitious....
- Howell, MI (21 miles from Ann Arbor, MI)
- 5 days ago
- Howell, MI (21 miles from Ann Arbor, MI)
- 5 days ago
Customer Service, Call Center, Data Entry, and/or Insurance experience preferred. Demonstrated professional telephone etiquette....
Retail Customer Service Supervisor
- Ypsilanti, MI (12 miles from Ann Arbor, MI)
- 6 days ago
- Ypsilanti, MI (12 miles from Ann Arbor, MI)
- 6 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
- Westland, MI (24 miles from Ann Arbor, MI)
- 7 days ago
- Westland, MI (24 miles from Ann Arbor, MI)
- 7 days ago
service....
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Northville, MI (18 miles from Ann Arbor, MI)
- 13 days ago
- Northville, MI (18 miles from Ann Arbor, MI)
- 13 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative I
- Novi, MI (21 miles from Ann Arbor, MI)
- 14 days ago
- Novi, MI (21 miles from Ann Arbor, MI)
- 14 days ago
The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines...
Customer Service Representative
- Novi, MI (21 miles from Ann Arbor, MI)
- 15 days ago
- Novi, MI (21 miles from Ann Arbor, MI)
- 15 days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
- Dundee, MI (23 miles from Ann Arbor, MI)
- 16 days ago
- Dundee, MI (23 miles from Ann Arbor, MI)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Hybrid
- Howell, MI (21 miles from Ann Arbor, MI)
- 19 days ago
- Howell, MI (21 miles from Ann Arbor, MI)
- 19 days ago
Skills: Insurance Microsoft Office Customer Service Data Entry Analytical Thinking Responsiveness Basic Software Skills Processor Qualifications: Years of experience: 1 year Experience level: Entry...
Retail Customer Service Specialist
- Novi, MI (21 miles from Ann Arbor, MI)
- 22 days ago
- Novi, MI (21 miles from Ann Arbor, MI)
- 22 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Wixom, MI (23 miles from Ann Arbor, MI)
- 30+ days ago
- Wixom, MI (23 miles from Ann Arbor, MI)
- 30+ days ago
Hall's Culligan in Wixom is currently seeking an Entry Level Customer Service Representative to join our office support team....
Demographic Data for Ann Arbor, MI
Moving to Ann Arbor, MI? Find some basic demographic data about Ann Arbor, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ann Arbor, MI
Highest Education Level
Customer Services in Ann Arbor, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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