Customer Service Jobs in Armada, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Warren, MI (23 miles from Armada, MI)
- 3 days ago
- Warren, MI (23 miles from Armada, MI)
- 3 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative (On-Site 2nd Shift)
- Troy, MI (20 miles from Armada, MI)
- 2 hours ago
- Troy, MI (20 miles from Armada, MI)
- 2 hours ago
Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....
Lead Retail Customer Service Associate
- Shelby Township, MI (12 miles from Armada, MI)
- 1 day ago
- Shelby Township, MI (12 miles from Armada, MI)
- 1 day ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative
- Fraser, MI (21 miles from Armada, MI)
- 1 day ago
- Fraser, MI (21 miles from Armada, MI)
- 1 day ago
to customer service and exceeding expectations....
Pharmacy Customer Service Associate
- Rochester, MI (13 miles from Armada, MI)
- 1 day ago
- Rochester, MI (13 miles from Armada, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Manufacturing
- Fraser, MI (21 miles from Armada, MI)
- 1 day ago
- Fraser, MI (21 miles from Armada, MI)
- 1 day ago
Customer Service Representative - Manufacturing Location - Fraser, MI Payrate - $17.00 to $19.00/hr Job Overview: We are seeking a highly motivated and detail-oriented Customer Service Representative...
Customer Service Representative
- Warren, MI (23 miles from Armada, MI)
- 2 days ago
- Warren, MI (23 miles from Armada, MI)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Roseville, MI (23 miles from Armada, MI)
- 3 days ago
- Roseville, MI (23 miles from Armada, MI)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Troy, MI (20 miles from Armada, MI)
- 3 days ago
- Troy, MI (20 miles from Armada, MI)
- 3 days ago
To support sales/customer service functions through all departments. Minimum Position Specifications H igh school diploma or equivalent. Two years of customer service experience....
- Sterling Heights, MI (21 miles from Armada, MI)
- 5 days ago
- Sterling Heights, MI (21 miles from Armada, MI)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Warren, MI (23 miles from Armada, MI)
- 7 days ago
- Warren, MI (23 miles from Armada, MI)
- 7 days ago
Essential Skills 1-2 years of call center customer service experience in a customer service-related profession. Computer navigation and typing proficiency....
Remote WorkRetail Customer Experience Associate, Somerset Collection - Full Time
- Troy, MI (20 miles from Armada, MI)
- 7 days ago
- Troy, MI (20 miles from Armada, MI)
- 7 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Part-Time Customer Service Representative
- Oxford, MI (14 miles from Armada, MI)
- 10 days ago
- Oxford, MI (14 miles from Armada, MI)
- 10 days ago
Overview We are currently looking for a Part-Time Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition...
Retail Customer Service Cashier
- Emmett, MI (13 miles from Armada, MI)
- 11 days ago
- Emmett, MI (13 miles from Armada, MI)
- 11 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Warren, MI (23 miles from Armada, MI)
- 15 days ago
- Warren, MI (23 miles from Armada, MI)
- 15 days ago
We want to train you to become a Successful Customer Service Specialist!...
Demographic Data for Armada, MI
Moving to Armada, MI? Find some basic demographic data about Armada, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Armada, MI
Highest Education Level
Customer Services in Armada, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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