Customer Service Jobs in Auburn Hills, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 82 Jobs

Customer Service Representative

  • Warren, MI (17 miles from Auburn Hills, MI)
  • 2 days ago
  • Warren, MI (17 miles from Auburn Hills, MI)
  • 2 days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Associate

  • Detroit, MI (23 miles from Auburn Hills, MI)
  • 45+ days ago
  • Detroit, MI (23 miles from Auburn Hills, MI)
  • 45+ days ago

Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...

Pharmacy Customer Service Associate

  • Rochester, MI (9 miles from Auburn Hills, MI)
  • 4 hours ago
  • Rochester, MI (9 miles from Auburn Hills, MI)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Manufacturing

  • Fraser, MI (18 miles from Auburn Hills, MI)
  • 7 hours ago
  • Fraser, MI (18 miles from Auburn Hills, MI)
  • 7 hours ago

Customer Service Representative - Manufacturing Location - Fraser, MI Payrate - $17.00 to $19.00/hr Job Overview: We are seeking a highly motivated and detail-oriented Customer Service Representative...

Customer Service Representative

  • Highland Park, MI (18 miles from Auburn Hills, MI)
  • 7 hours ago
  • Highland Park, MI (18 miles from Auburn Hills, MI)
  • 7 hours ago

Qualfon Qualfon is hiring Customer Service Representatives to field inbound communication from our clients members regarding their banking needs....

Customer Service Representative

  • Inkster, MI (23 miles from Auburn Hills, MI)
  • 14 hours ago
  • Inkster, MI (23 miles from Auburn Hills, MI)
  • 14 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Warren, MI (17 miles from Auburn Hills, MI)
  • 1 day ago
  • Warren, MI (17 miles from Auburn Hills, MI)
  • 1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Claims Customer Care Representative

  • Farmington Hills, MI (10 miles from Auburn Hills, MI)
  • 1 day ago
  • Farmington Hills, MI (10 miles from Auburn Hills, MI)
  • 1 day ago

Knowledge, Skills & Abilities High School diploma or GED. 2 years high volume customer service experience. Proficient computer skills required including Microsoft Office Suite....

Customer Service Associate

  • Royal Oak, MI (12 miles from Auburn Hills, MI)
  • 1 day ago
  • Royal Oak, MI (12 miles from Auburn Hills, MI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Brighton, MI (23 miles from Auburn Hills, MI)
  • 1 day ago
  • Brighton, MI (23 miles from Auburn Hills, MI)
  • 1 day ago

Customer Service Representative Why Join the Corrigan Team Corrigan is a large company that operates with a small feel. Our culture is best described as hard working and ambitious....

Customer Service Representative

  • Detroit, MI (23 miles from Auburn Hills, MI)
  • 2 days ago
  • Detroit, MI (23 miles from Auburn Hills, MI)
  • 2 days ago

Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....

Customer Service Representative

  • Roseville, MI (20 miles from Auburn Hills, MI)
  • 2 days ago
  • Roseville, MI (20 miles from Auburn Hills, MI)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Troy, MI (7 miles from Auburn Hills, MI)
  • 2 days ago
  • Troy, MI (7 miles from Auburn Hills, MI)
  • 2 days ago

To support sales/customer service functions through all departments. Minimum Position Specifications H igh school diploma or equivalent. Two years of customer service experience....

Area Customer Service Associate

  • Detroit, MI (23 miles from Auburn Hills, MI)
  • 4 days ago
  • Detroit, MI (23 miles from Auburn Hills, MI)
  • 4 days ago

Area Customer Service Associate Ready to grow your career? Empire Today is seeking an Area Customer Service Associate....

Customer Service Representative-I (Medical Billing Call Center Customer Representative) - PFS (Remote)

  • Farmington Hills, MI (10 miles from Auburn Hills, MI)
  • 5 days ago
  • Farmington Hills, MI (10 miles from Auburn Hills, MI)
  • 5 days ago

This position reports to the Supervisor PFS Customer Service....

Remote Work

Demographic Data for Auburn Hills, MI

Moving to Auburn Hills, MI? Find some basic demographic data about Auburn Hills, MI below.


Local
National
22,228
1,163
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Auburn Hills, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Auburn Hills, MI offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Auburn Hills, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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