Customer Service Jobs in Battle Creek, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Portage, MI (24 miles from Battle Creek, MI)
- 13 hours ago
- Portage, MI (24 miles from Battle Creek, MI)
- 13 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7021 S Westnedge Ave, Portage, MI...
Customer Service Representative
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 2 days ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 2 days ago
Store 4706205: 4117 Portage St, Kalamazoo, Michigan 49001 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Associate - Garden Entrance - 40 hours weekly/2nd Shift Kalamazoo
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 2 days ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 2 days ago
Some related Customer Service experience preferred....
Customer Service Associate - Temporary
- Portage, MI (24 miles from Battle Creek, MI)
- 4 days ago
- Portage, MI (24 miles from Battle Creek, MI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Representative - Kendall Electric
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 6 days ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 6 days ago
Customer Service Representative About Kendall Group Kendall Electric, a division of The Kendall Group seeks a talented, creative, self-motivated individual for the Customer Service Representative position...
Core Hours: Monday through Friday 8am to 5pm with a 1 hour lunch Fully on-site position since it's face to face customer service: Job Duties: Responsibilities Customer Service Specialists are responsible...
DME Customer Service Representative
- Portage, MI (24 miles from Battle Creek, MI)
- 9 days ago
- Portage, MI (24 miles from Battle Creek, MI)
- 9 days ago
TEKsystems is looking to hire several inbound call center Customer Service Representatives for a large healthcare company in Portage, MI!...
Customer Service Representative - Video Banking
- Portage, MI (24 miles from Battle Creek, MI)
- 11 days ago
- Portage, MI (24 miles from Battle Creek, MI)
- 11 days ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
Part-Time Customer Service Representative (CSR)
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 11 days ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 11 days ago
Now Hiring: Part-Time Customer Service Representative (CSR) at VCA Oshtemo Animal Hospital! Do you love animals and people? Are you organized, empathetic, and a great communicator?...
Customer Service Representative
- Portage, MI (24 miles from Battle Creek, MI)
- 12 days ago
- Portage, MI (24 miles from Battle Creek, MI)
- 12 days ago
Customer Service Representative: Responsibilities and Daily Duties As a Customer Service Representative, you will interact with people all day....
Customer Service Representative
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 15 days ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 15 days ago
Our Customer Service Representative position is more Project Management position, not a Call-Center position....
Part Time Customer Service Representative
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 19 days ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 19 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Retail Customer Service Cashier
- Ceresco, MI (5 miles from Battle Creek, MI)
- 21 days ago
- Ceresco, MI (5 miles from Battle Creek, MI)
- 21 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Cashier
- Marshall, MI (8 miles from Battle Creek, MI)
- 21 days ago
- Marshall, MI (8 miles from Battle Creek, MI)
- 21 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Marshall, MI (8 miles from Battle Creek, MI)
- 23 days ago
- Marshall, MI (8 miles from Battle Creek, MI)
- 23 days ago
This position is responsible for supporting our Customer Service Team with superior customer service, accurate data entry, and strong sales support....
Demographic Data for Battle Creek, MI
Moving to Battle Creek, MI? Find some basic demographic data about Battle Creek, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Battle Creek, MI
Highest Education Level
Customer Services in Battle Creek, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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