Customer Service Jobs in Battle Creek, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Spanish Required Customer Service Representative - Video Banking
- Portage, MI (24 miles from Battle Creek, MI)
- 1 day ago
- Portage, MI (24 miles from Battle Creek, MI)
- 1 day ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
Customer Service Representative, Full or Part Time
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 2 days ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 2 days ago
Store 4706312: 4921 South Sprinkle Rd, Kalamazoo, Michigan 49001 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Portage, MI (24 miles from Battle Creek, MI)
- 3 days ago
- Portage, MI (24 miles from Battle Creek, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Hybrid)
- Portage, MI (24 miles from Battle Creek, MI)
- 7 days ago
- Portage, MI (24 miles from Battle Creek, MI)
- 7 days ago
We are seeking a detail-oriented, service-focused Customer Service Representative to support Capital Sales business....
/18944/1f874571-5a5a-4812-874f-4a00387d9871.png&z=8&s=RTL&ih_t=5%2F30%2F2025+8%3A11%3A16+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-formatting&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 10 days ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 10 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative - Patient Registration
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 10 days ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 10 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 11 days ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 11 days ago
laws, hippa, medical insurance billing, medical insurance, medical terminology, Help desk support, Help desk, Call center, Windows, Customer service oriented, Desktop...
Airport Customer Service Agent (Delta)-AZO
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 13 days ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 13 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
- Marshall, MI (8 miles from Battle Creek, MI)
- 17 days ago
- Marshall, MI (8 miles from Battle Creek, MI)
- 17 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Provide feedback to management on customer experiences and suggest improvements to enhance customer service quality....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Portage, MI (24 miles from Battle Creek, MI)
- 19 days ago
- Portage, MI (24 miles from Battle Creek, MI)
- 19 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7021 S Westnedge Ave, Portage, MI...
Customer Service Representative
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 20 days ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 20 days ago
Store 4706205: 4117 Portage St, Kalamazoo, Michigan 49001 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative - Video Banking
- Portage, MI (24 miles from Battle Creek, MI)
- 29 days ago
- Portage, MI (24 miles from Battle Creek, MI)
- 29 days ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
Customer Service Representative
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 30+ days ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 30+ days ago
Our Customer Service Representative position is more Project Management position, not a Call-Center position....
Demographic Data for Battle Creek, MI
Moving to Battle Creek, MI? Find some basic demographic data about Battle Creek, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Battle Creek, MI
Highest Education Level
Customer Services in Battle Creek, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »