Customer Service Jobs in Bay City, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Saginaw, MI (13 miles from Bay City, MI)
- 1 day ago
- Saginaw, MI (13 miles from Bay City, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Bridgeport, MI (19 miles from Bay City, MI)
- 2 days ago
- Bridgeport, MI (19 miles from Bay City, MI)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Hemlock, MI (19 miles from Bay City, MI)
- 9 days ago
- Hemlock, MI (19 miles from Bay City, MI)
- 9 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Specialist
- Saginaw, MI (13 miles from Bay City, MI)
- 26 days ago
- Saginaw, MI (13 miles from Bay City, MI)
- 26 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Part-Time Customer Service Representative (Flexible Schedule, On Site)
- Saginaw, MI (13 miles from Bay City, MI)
- 27 days ago
- Saginaw, MI (13 miles from Bay City, MI)
- 27 days ago
You'llbe equipped with paid training to ensure you are completely comfortable and ready to provide excellent customer service....
Customer Service Associate Part Time - Sanford
- Sanford, MI (23 miles from Bay City, MI)
- 30+ days ago
- Sanford, MI (23 miles from Bay City, MI)
- 30+ days ago
Role Responsibilities: As a Customer Service Associate, you're in charge of ensuring an exceptional customer experience....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Saginaw, MI (13 miles from Bay City, MI)
- 45+ days ago
- Saginaw, MI (13 miles from Bay City, MI)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Collaborate with customer service professionals to improve to overall customer experience Assisting with incoming customer service phone calls to resolve issues Complete end of day/shift deposits and...
Collaborate with customer service professionals to improve to overall customer experience Assisting with incoming customer service phone calls to resolve issues Complete end of day/shift deposits and...
Customer Service Representative Job
- Saginaw, MI (13 miles from Bay City, MI)
- 90+ days ago
- Saginaw, MI (13 miles from Bay City, MI)
- 90+ days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Demographic Data for Bay City, MI
Moving to Bay City, MI? Find some basic demographic data about Bay City, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Bay City, MI
Highest Education Level
Customer Services in Bay City, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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