Customer Service Jobs in Brighton, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (24 miles from Brighton, MI)
- 6 days ago
- Saturn Printing
- Livonia, MI (24 miles from Brighton, MI)
- 6 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
Customer Service Representative (Travel Enthusiast) - On-Site
- Farmington Hills, MI (18 miles from Brighton, MI)
- 8 days ago
- Farmington Hills, MI (18 miles from Brighton, MI)
- 8 days ago
Job Title: Customer Service Representative (Travel Enthusiast) - On-Site Job Description The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet...
Pharmacy Customer Service Representative
- Southfield, MI (24 miles from Brighton, MI)
- 10 hours ago
- Southfield, MI (24 miles from Brighton, MI)
- 10 hours ago
Experience: Minimum two years experience in a customer service position, preferably in a call center environment....
Customer Service Representative - Utility
- Plymouth, MI (18 miles from Brighton, MI)
- 22 hours ago
- Plymouth, MI (18 miles from Brighton, MI)
- 22 hours ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
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Customer Service Representative I
- Farmington Hills, MI (18 miles from Brighton, MI)
- 1 day ago
- Farmington Hills, MI (18 miles from Brighton, MI)
- 1 day ago
Duties include answering telephone call inquiries, customer service and promoting products and services. This position report to the Call Center Supervisor....
Customer Service Representative
- Auburn Hills, MI (23 miles from Brighton, MI)
- 2 days ago
- Auburn Hills, MI (23 miles from Brighton, MI)
- 2 days ago
Position Title: Customer Service Representative Location: Onsite. Auburn Hills, MI....
Delivery Station Customer Service Associate, DSL
- Canton, MI (21 miles from Brighton, MI)
- 2 days ago
- Canton, MI (21 miles from Brighton, MI)
- 2 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Associate - Temporary
- Grand Blanc, MI (24 miles from Brighton, MI)
- 3 days ago
- Grand Blanc, MI (24 miles from Brighton, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative- Southfield, MI Hiring Event
- Southfield, MI (24 miles from Brighton, MI)
- 4 days ago
- Southfield, MI (24 miles from Brighton, MI)
- 4 days ago
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Southfield, MI Hiring Event Open House Career Event!...
- West Bloomfield, MI (19 miles from Brighton, MI)
- 6 days ago
- West Bloomfield, MI (19 miles from Brighton, MI)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Whitmore Lake, MI (11 miles from Brighton, MI)
- 7 days ago
- Whitmore Lake, MI (11 miles from Brighton, MI)
- 7 days ago
This position is responsible for providing front desk coverage for patient satisfaction by greeting patients, scheduling appointments, verifying insurance and referral information, collecting and...
Customer Service Representative
- Southfield, MI (24 miles from Brighton, MI)
- 7 days ago
- Southfield, MI (24 miles from Brighton, MI)
- 7 days ago
Our Customer Service Representitives act as ambassadors of Easterseals MORC and building the interest of individuals in the programs and services that we offer....
Retail Service Representative (Service)- Detroit
- Livonia, MI (24 miles from Brighton, MI)
- 8 days ago
- Livonia, MI (24 miles from Brighton, MI)
- 8 days ago
May train others in office and customer service processes. May create purchase orders, process payments or process receipts....
Customer Service Representative
- Farmington Hills, MI (18 miles from Brighton, MI)
- 9 days ago
- Farmington Hills, MI (18 miles from Brighton, MI)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Novi, MI (13 miles from Brighton, MI)
- 11 days ago
- Novi, MI (13 miles from Brighton, MI)
- 11 days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Demographic Data for Brighton, MI
Moving to Brighton, MI? Find some basic demographic data about Brighton, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Brighton, MI
Highest Education Level
Customer Services in Brighton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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