Customer Service Jobs in Brighton, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Claims Customer Care Representative
- Farmington Hills, MI (18 miles from Brighton, MI)
- 1 day ago
- Farmington Hills, MI (18 miles from Brighton, MI)
- 1 day ago
Knowledge, Skills & Abilities High School diploma or GED. 2 years high volume customer service experience. Proficient computer skills required including Microsoft Office Suite....
Customer Service Representative
- Southfield, MI (24 miles from Brighton, MI)
- 1 day ago
- Southfield, MI (24 miles from Brighton, MI)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Ann Arbor, MI (21 miles from Brighton, MI)
- 1 day ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Livonia, MI (24 miles from Brighton, MI)
- 1 day ago
- Livonia, MI (24 miles from Brighton, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Representative Why Join the Corrigan Team Corrigan is a large company that operates with a small feel. Our culture is best described as hard working and ambitious....
- Southfield, MI (24 miles from Brighton, MI)
- 2 days ago
- Southfield, MI (24 miles from Brighton, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Howell, MI (8 miles from Brighton, MI)
- 5 days ago
- Howell, MI (8 miles from Brighton, MI)
- 5 days ago
Customer Service, Call Center, Data Entry, and/or Insurance experience preferred. Demonstrated professional telephone etiquette....
70182-TJ Maxx Bloomfield HillsLP Customer Service Associate II
- Bloomfield Hills, MI (24 miles from Brighton, MI)
- 8 days ago
- Bloomfield Hills, MI (24 miles from Brighton, MI)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Lead Retail Customer Service Associate
- Ann Arbor, MI (21 miles from Brighton, MI)
- 9 days ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 9 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative
- Southfield, MI (24 miles from Brighton, MI)
- 10 days ago
- Southfield, MI (24 miles from Brighton, MI)
- 10 days ago
Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits.From Per Diem to Travel Contracts, miles away or local to you, Health...
Retail Customer Service Supervisor
- Northville, MI (16 miles from Brighton, MI)
- 11 days ago
- Northville, MI (16 miles from Brighton, MI)
- 11 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
- Southfield, MI (24 miles from Brighton, MI)
- 11 days ago
- Southfield, MI (24 miles from Brighton, MI)
- 11 days ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills desired....
Retail Customer Service Associate
- Ann Arbor, MI (21 miles from Brighton, MI)
- 12 days ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 12 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Client Service Representative Southfield, MI 9am-6pm ET
- Southfield, MI (24 miles from Brighton, MI)
- 13 days ago
- Southfield, MI (24 miles from Brighton, MI)
- 13 days ago
Carry out standard customer service activities and handle customer inquiries relating to account activity. Assisting callers with technical questions regarding online access....
Customer Service Representative
- Auburn Hills, MI (23 miles from Brighton, MI)
- 14 days ago
- Auburn Hills, MI (23 miles from Brighton, MI)
- 14 days ago
Position Customer Service Representative - Aftermarket Location Auburn Hills, MI About us PHINIA: Advancing sustainability today, powering carbon-free tomorrow....
Demographic Data for Brighton, MI
Moving to Brighton, MI? Find some basic demographic data about Brighton, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Brighton, MI
Highest Education Level
Customer Services in Brighton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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