Customer Service Jobs in Brighton, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (24 miles from Brighton, MI)
- 10 days ago
- Saturn Printing
- Livonia, MI (24 miles from Brighton, MI)
- 10 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
ADO Field Trainer/Customer Service Representative
- Grand Blanc, MI (24 miles from Brighton, MI)
- 1 hour ago
- Grand Blanc, MI (24 miles from Brighton, MI)
- 1 hour ago
OBJECTIVE ADO Field Trainer/Customer Service Representative Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance...
- Farmington Hills, MI (18 miles from Brighton, MI)
- 7 hours ago
- Farmington Hills, MI (18 miles from Brighton, MI)
- 7 hours ago
This position reports to the Supervisor PFS Customer Service....
Remote Work- Commerce Township, MI (12 miles from Brighton, MI)
- 20 hours ago
- Commerce Township, MI (12 miles from Brighton, MI)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Representative
- Howell, MI (8 miles from Brighton, MI)
- 4 days ago
- Howell, MI (8 miles from Brighton, MI)
- 4 days ago
As a Customer Service Representative, you will provide top-notch support to our valued customers....
Customer Service Representative
- Livonia, MI (24 miles from Brighton, MI)
- 5 days ago
- Livonia, MI (24 miles from Brighton, MI)
- 5 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative
- Northville, MI (16 miles from Brighton, MI)
- 6 days ago
- Northville, MI (16 miles from Brighton, MI)
- 6 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative (CSR)
- Wixom, MI (11 miles from Brighton, MI)
- 6 days ago
- Wixom, MI (11 miles from Brighton, MI)
- 6 days ago
Goal-oriented with a focus on delivering excellent customer service. Strong math skills and the ability to perform quick calculations....
- Waterford Township, MI (20 miles from Brighton, MI)
- 6 days ago
- Waterford Township, MI (20 miles from Brighton, MI)
- 6 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Customer Service Representative - Twelve Oaks Mall
- Novi, MI (13 miles from Brighton, MI)
- 6 days ago
- Novi, MI (13 miles from Brighton, MI)
- 6 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Pharmacy Customer Service Associate
- Highland, MI (9 miles from Brighton, MI)
- 8 days ago
- Highland, MI (9 miles from Brighton, MI)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Beef Monitoring Customer Success Representative (Upper Midwest)
- Ann Arbor, MI (21 miles from Brighton, MI)
- 9 days ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 9 days ago
Welfare, Beef Cattle Management, Business, Case Study Research, Clinical Experience, Conflicts of Interests, Customer Communications, Customer Experience Improvement, Customer Experience Management, Customer...
Customer Service Representative
- Howell, MI (8 miles from Brighton, MI)
- 11 days ago
- Howell, MI (8 miles from Brighton, MI)
- 11 days ago
Are you the Customer Service Representative we're looking for?...
Medical Equipment Customer Service Representative
- Livonia, MI (24 miles from Brighton, MI)
- 12 days ago
- Livonia, MI (24 miles from Brighton, MI)
- 12 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Parts Customer Care Representative
- Plymouth, MI (18 miles from Brighton, MI)
- 13 days ago
- Plymouth, MI (18 miles from Brighton, MI)
- 13 days ago
Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...
Demographic Data for Brighton, MI
Moving to Brighton, MI? Find some basic demographic data about Brighton, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Brighton, MI
Highest Education Level
Customer Services in Brighton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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