Customer Service Jobs in Charlevoix, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate Part Time
- Petoskey, MI (16 miles from Charlevoix, MI)
- 18 hours ago
- Petoskey, MI (16 miles from Charlevoix, MI)
- 18 hours ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate with Deli Full Time
- Harbor Springs, MI (18 miles from Charlevoix, MI)
- 6 days ago
- Harbor Springs, MI (18 miles from Charlevoix, MI)
- 6 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative
- Petoskey, MI (16 miles from Charlevoix, MI)
- 6 days ago
- Petoskey, MI (16 miles from Charlevoix, MI)
- 6 days ago
laws, hippa, medical insurance billing, medical insurance, medical terminology, Help desk support, Help desk, Call center, Windows, Customer service oriented, Desktop Top Skills Details Customer service...
Customer Service Representative
- Petoskey, MI (16 miles from Charlevoix, MI)
- 13 days ago
- Petoskey, MI (16 miles from Charlevoix, MI)
- 13 days ago
Understanding and striving to meet or exceed department metrics while providing excellent customer service....
Customer Service Associate with Deli Part Time 3rd Shift
- Harbor Springs, MI (18 miles from Charlevoix, MI)
- 17 days ago
- Harbor Springs, MI (18 miles from Charlevoix, MI)
- 17 days ago
Role Responsibilities: As a Customer Service Associate, you're in charge of ensuring an exceptional customer experience....
Customer Service Associate with Deli Part Time
- Charlevoix, MI
- 20 days ago
- Charlevoix, MI
- 20 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Associate Full Time
- Bellaire, MI (24 miles from Charlevoix, MI)
- 60+ days ago
- Bellaire, MI (24 miles from Charlevoix, MI)
- 60+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative
- Petoskey, MI (16 miles from Charlevoix, MI)
- 90+ days ago
- Petoskey, MI (16 miles from Charlevoix, MI)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Charlevoix, MI
Moving to Charlevoix, MI? Find some basic demographic data about Charlevoix, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Charlevoix, MI
Highest Education Level
Customer Services in Charlevoix, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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