Customer Service Jobs in Clarkston, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 54 Jobs

Pharmacy Customer Service Associate

  • Rochester, MI (13 miles from Clarkston, MI)
  • 9 hours ago
  • Rochester, MI (13 miles from Clarkston, MI)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Claims Customer Care Representative

  • Farmington Hills, MI (15 miles from Clarkston, MI)
  • 1 day ago
  • Farmington Hills, MI (15 miles from Clarkston, MI)
  • 1 day ago

Knowledge, Skills & Abilities High School diploma or GED. 2 years high volume customer service experience. Proficient computer skills required including Microsoft Office Suite....

Customer Service Representative

  • Southfield, MI (16 miles from Clarkston, MI)
  • 1 day ago
  • Southfield, MI (16 miles from Clarkston, MI)
  • 1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate

  • Royal Oak, MI (21 miles from Clarkston, MI)
  • 1 day ago
  • Royal Oak, MI (21 miles from Clarkston, MI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Brighton, MI (19 miles from Clarkston, MI)
  • 1 day ago
  • Brighton, MI (19 miles from Clarkston, MI)
  • 1 day ago

Customer Service Representative Why Join the Corrigan Team Corrigan is a large company that operates with a small feel. Our culture is best described as hard working and ambitious....

Customer Service Representative

  • Troy, MI (15 miles from Clarkston, MI)
  • 2 days ago
  • Troy, MI (15 miles from Clarkston, MI)
  • 2 days ago

To support sales/customer service functions through all departments. Minimum Position Specifications H igh school diploma or equivalent. Two years of customer service experience....

Customer Service Representative - Retail

  • Flint, MI (24 miles from Clarkston, MI)
  • 4 days ago
  • Flint, MI (24 miles from Clarkston, MI)
  • 4 days ago

Understanding and striving to meet or exceed department metrics while providing excellent customer service....

Retail Customer Experience Associate, Somerset Collection - Full Time

  • Troy, MI (15 miles from Clarkston, MI)
  • 6 days ago
  • Troy, MI (15 miles from Clarkston, MI)
  • 6 days ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

70182-TJ Maxx Bloomfield HillsLP Customer Service Associate II

  • Bloomfield Hills, MI (14 miles from Clarkston, MI)
  • 8 days ago
  • Bloomfield Hills, MI (14 miles from Clarkston, MI)
  • 8 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Part-Time Customer Service Representative

  • Oxford, MI (13 miles from Clarkston, MI)
  • 9 days ago
  • Oxford, MI (13 miles from Clarkston, MI)
  • 9 days ago

Overview We are currently looking for a Part-Time Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition...

Customer Service Representative

  • Southfield, MI (16 miles from Clarkston, MI)
  • 10 days ago
  • Southfield, MI (16 miles from Clarkston, MI)
  • 10 days ago

Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits.From Per Diem to Travel Contracts, miles away or local to you, Health...

Retail Customer Service Supervisor

  • Northville, MI (22 miles from Clarkston, MI)
  • 11 days ago
  • Northville, MI (22 miles from Clarkston, MI)
  • 11 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Care Representative

  • Southfield, MI (16 miles from Clarkston, MI)
  • 11 days ago
  • Southfield, MI (16 miles from Clarkston, MI)
  • 11 days ago

SKILLS: Excellent customer service skills required. Demonstrated sales skills desired....

Inside Sales / Customer Service Representative

  • Burton, MI (22 miles from Clarkston, MI)
  • 11 days ago
  • Burton, MI (22 miles from Clarkston, MI)
  • 11 days ago

Strong sales, customer service or office experience preferred!...

Client Service Representative Southfield, MI 9am-6pm ET

  • Southfield, MI (16 miles from Clarkston, MI)
  • 13 days ago
  • Southfield, MI (16 miles from Clarkston, MI)
  • 13 days ago

Carry out standard customer service activities and handle customer inquiries relating to account activity. Assisting callers with technical questions regarding online access....

Demographic Data for Clarkston, MI

Moving to Clarkston, MI? Find some basic demographic data about Clarkston, MI below.


Local
National
48,713
1,063
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Clarkston, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Clarkston, MI offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Clarkston, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »