Customer Service Jobs in Coleman, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Midland, MI (14 miles from Coleman, MI)
- 1 day ago
- Midland, MI (14 miles from Coleman, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Part Time Overnight
- Saint Louis, MI (19 miles from Coleman, MI)
- 5 days ago
- Saint Louis, MI (19 miles from Coleman, MI)
- 5 days ago
Role Responsibilities: As a Customer Service Associate, youre incharge of ensuring an exceptional customer experience....
Customer Service Associate - Temporary
- Midland, MI (14 miles from Coleman, MI)
- 10 days ago
- Midland, MI (14 miles from Coleman, MI)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Airport Customer Service Agent PT (Delta) - MBS
- Freeland, MI (24 miles from Coleman, MI)
- 11 days ago
- Freeland, MI (24 miles from Coleman, MI)
- 11 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
/23191/8cbfc248-9784-44a5-ac24-cb67cf0218a5.png&z=8&s=RTL&ih_t=5%2F25%2F2025+9%3A02%3A25+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-portfolio&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative - Manufacturing, Life Sciences; 1st Shift
- Beaverton, MI (11 miles from Coleman, MI)
- 11 days ago
- Beaverton, MI (11 miles from Coleman, MI)
- 11 days ago
Customer Service Representative - Manufacturing, Life Sciences; 1st Shift WHY DO WE NEED YOU?...
Retail Customer Service Associate
- Mount Pleasant, MI (14 miles from Coleman, MI)
- 14 days ago
- Mount Pleasant, MI (14 miles from Coleman, MI)
- 14 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4850 Encore Blvd, Mount Pleasant...
Customer Service Representative III - Buildings, Safety Engineering and Environmental Department
- Coleman, MI
- 15 days ago
- Coleman, MI
- 15 days ago
Exemption from this requirement can be achieved through verification of recent previous training and the demonstration of acceptable customer service skills....
Customer Service Associate Part Time
- Rosebush, MI (11 miles from Coleman, MI)
- 18 days ago
- Rosebush, MI (11 miles from Coleman, MI)
- 18 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative
- Midland, MI (14 miles from Coleman, MI)
- 30+ days ago
- Midland, MI (14 miles from Coleman, MI)
- 30+ days ago
In the event of a service failure, the Customer Service Representative initiates the corrective action for resolution of the failure and takes the lead position in resolution for the customer....
Customer Service Associate Full Time
- Rosebush, MI (11 miles from Coleman, MI)
- 45+ days ago
- Rosebush, MI (11 miles from Coleman, MI)
- 45+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Demographic Data for Coleman, MI
Moving to Coleman, MI? Find some basic demographic data about Coleman, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Coleman, MI
Highest Education Level
Customer Services in Coleman, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »