Customer Service Jobs in Coleman, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate Part Time
- Rosebush, MI (11 miles from Coleman, MI)
- 1 day ago
- Rosebush, MI (11 miles from Coleman, MI)
- 1 day ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative
- Clare, MI (12 miles from Coleman, MI)
- 2 days ago
- Clare, MI (12 miles from Coleman, MI)
- 2 days ago
Customer Service Representative: Responsibilities and Daily Duties As a Customer Service Representative, you will interact with people all day....
Customer Service Representative
- Midland, MI (14 miles from Coleman, MI)
- 15 days ago
- Midland, MI (14 miles from Coleman, MI)
- 15 days ago
In the event of a service failure, the Customer Service Representative initiates the corrective action for resolution of the failure and takes the lead position in resolution for the customer....
Customer Service Associate Part Time
- Mt Pleasant, MI (14 miles from Coleman, MI)
- 15 days ago
- Mt Pleasant, MI (14 miles from Coleman, MI)
- 15 days ago
Role Responsibilities: As a Customer Service Associate, you're in charge of ensuring an exceptional customer experience....
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Customer Service Associate Full Time
- Rosebush, MI (11 miles from Coleman, MI)
- 29 days ago
- Rosebush, MI (11 miles from Coleman, MI)
- 29 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative
- Linwood, MI (24 miles from Coleman, MI)
- 30+ days ago
- Linwood, MI (24 miles from Coleman, MI)
- 30+ days ago
Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Associate with Deli Full Time Overnight
- Farwell, MI (17 miles from Coleman, MI)
- 45+ days ago
- Farwell, MI (17 miles from Coleman, MI)
- 45+ days ago
Role Responsibilities: As a Customer Service Associate, you're in charge of ensuring an exceptional customer experience....
Demographic Data for Coleman, MI
Moving to Coleman, MI? Find some basic demographic data about Coleman, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Coleman, MI
Highest Education Level
Customer Services in Coleman, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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